These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Vis mer
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Vis mer
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the infer... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Kontaktopplysninger
130-132 Freight Drive, 3062, Somerton, Australia
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
quick and efficient service helpful…
quick and efficient service helpful information product arrived here quickly
Quick response to my emails n…
Quick response to my emails n understand that although my fridge doesn’t require a vent the vent the manufacturer had put in was the size so they could work on any fridge issues from the outside.
Fits well .It could have been half the height.
Very fast delivery. Great value. A lot cheaper than the stores.
Very prompt service and delivery.
The chat function is the best I've…
The chat function is the best I've used. Quick, and packed with information I needed.
Reacted to my comments when ordering and sent me the link to order what I wanted.
Prompt service.
A good price and arrived quickly
I would have given a 5 star rating but…
I would have given a 5 star rating but I received an email saying my order was complete. This I was informed was as it had left Thetford, I believe that this should be managed differently as the inference was that it was with me. Other than that the service and supply was excellent. The product arrived fully pacakaged with no visible damage very happy
I ordered my parts on Friday and…
I ordered my parts on Friday and received them on Tuesday. Awesome service.
Easy to navigate the site
Easy to navigate the site, quick dispatch once the order was placed. Quick freight time. Great experience.
Care products are excellent
The products are quality, doing what the company says they will. Order arrived promptly.
Their fridges are complete rubbish in…
Their fridges are complete rubbish in terms of caravan usage. We went on a dirt road and both doors came off. I did a backyard job with Gaffa tape on the road and when we got back Thetford did a goodwill warranty, as it was just outside warranty. They fitted two new doors and as soon as we hit a dirt road, off they came again. Politely this is an 'inferior product with room for improvement', in reality this is complete rubbish that should never have been installed in a caravan.
I would have given them one star but the service lady was quite good, so there is no issue with the staff, it is with the rubbish they sell.
If you order a caravan make sure you don't fit a Thetford, or get ready to scrape butter and last night's leftovers off the floor very soon.
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