Great service on phone clarifying product and stock avails. Quick follow up of admin requirement to update tax invoice. Top sheld
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If you're a photographer and require a professionally made inert(s)for your camera/ lens case(s), do not use GigGear ! I'd recommend Aerolyte 9 Merchant Ave, Thomastown. I had an insert made for... Vis mer
Mark, who looks after the warehouse, provided excellent updates with REAL information about the status of the backorder, shipment etc Prior to that the sales team provided me with some well resear... Vis mer
I purchased the '5128 Utility briefcase' to carry my 32 note keyboard some years ago. Great reliable & sturdy little piece of kit at an excellent price. Recently got a duplicate keyboard, so got anoth... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
GigGear Australia is one of the leading custom made road and flight case manufacturers in Australia. We are a trusted supplier and manufacturer of road and flight cases to a very wide range of industries, not just the music industry. In the past we've done custom cases for events and trade shows, production, marketing, IT infrastructure, government and agencies, emergency services, police departments, engineering and motorsports and the list goes on. In addition to this we are also an authorised core dealer of Pelican cases stocking the entire range.
Kontaktopplysninger
18/21 Barry Street, 3153, Bayswater, Australia
- 1300 289 997
- sales@giggear.com.au
- giggear.com.au
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quick, courteous personal service
Great service on phone clarifying product and stock avails. Quick follow up of admin requirement to update tax invoice. Top sheld
Photographers Beware !
If you're a photographer and require a professionally made inert(s)for your camera/ lens case(s), do not use GigGear ! I'd recommend Aerolyte 9 Merchant Ave, Thomastown.
I had an insert made for my Nikkor 400 2.8 TC and it was unusable. The guy I liaised with stated that they had issues with the asymmetrical shape of this lens. It was only when I finally got the final product that this deficiency became evident.
And this bloke has issues with the facts. He wrote "in relation for your request for you to visit the production factory floor being denied..." This is a total untruth as neither in my last post nor at the times I visited GigGear did I make any such request. In fact, I only mentioned liaising with both the designer and technician at Aerolyte.
At one time when I was at GigGear a customer rang but this liaison guy wouldn't answer the phone. They probably had an issue and I got similar treatment when he arbitrarily dismissed my complaint.
Wish I'd used Aerolyte from the start !
Took ages to arrive.
Master crafted cases
Master crafted cases! All components are flawless. Customer service was excellent and responded very quickly to any questions and queries regarding this purchase. I would highly recommend them and definitely use their services again.
Not following through on getting…
Not following through on getting information. Longer than advertised time to get an order.
Quick turnaround of order and seamless…
Quick turnaround of order and seamless delivery. Kept up to date with all stages of fulfillment.
GigGear is awesome!
GigGear have great products at the right price. Always a pleasure to deal with GigGear!
Had the right product I wanted.
Had the right product I wanted, small sized rack & small price. Quick delivery.
Excellent product and service.
Great customer service - highly recommend
Mark was so quick with a response and very helpful including tracking numbers ect - especially before Christmas! Very impressed and thankful!
Excellent attitude and execution
Mark, who looks after the warehouse, provided excellent updates with REAL information about the status of the backorder, shipment etc
Prior to that the sales team provided me with some well researched options for a case for a fairly unique guitar.
Mine was not a big $$$ sale but every person made a big effort to address my needs and folllow it through
THANKS!!
Exceeding expectations
Mark.. you’re a legend sir! Thank you for the quick response
Very good and solid case
Very good and solid case , the delivery to my house in a week was even more satisfying but , my mistake , the case is to big for my bass head amplifier Garlien Krueger 810 ( 800 watts ) and didn’t come with racks for me to figure it out how to fix it properly ! I don’t know if this company have accessories on the side as I need to fix this ASAP?

Svar fra GigGear Australia
Fast delivery.
When I couldn't track my order
When I couldn't track my order I emailed GigGear who responded within 24 hours informing me that all was on track and the item was due that day! It would be a good idea to check that the track link works.
Great product, thanks.
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