Stumbled across this company while looking for a new teapot. I failed to add the promo code to my order. After immediately contacting customer services of my error, I had a speedy response and discoun... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Tea Makers Earl Grey is by far the best loose leaf Earl Grey tea I can find currently available. I have to say it’s better than Fortnum & Mason’s. The kilo pack is tremendously economical, too, and it... Vis mer
Selskapet har svart
My order arrived at the expected time. I can’t comment on the tea as it’s an advent calendar so won’t be started until December. I’m writing the review now as I keep getting reminder e mails and I thi... Vis mer
Selskapet har svart
I had been considering trying some teas from this company for some time, before deciding to buy a few samples. The delivery came quickly, and the teas are of a high quality. I especially like the mang... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om The Tea Makers of London
Skrevet av virksomheten
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Kontaktopplysninger
Storbritannia
- theteamakers.co.uk
4,8
Enestående
709 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very quick and efficient delivery, quality products
Very quick and efficient delivery. The product is exactly as good as I expected.
4. august 2026
Svar fra The Tea Makers of London
Hello Martin,
Thank you so much for your kind review!
We are thrilled to hear that your Hourglass Sand Timer arrived quickly and that it's everything you hoped for.
If you ever need anything else, we'd love to help you out again. Enjoy your new timer!
Many thanks,
Maddie
The Tea Makers of London
Speedy arrival and Lovely Tea
Speedy arrival, very well packed and the tea is beautiful; a wonderful quality brew! Also, huge thanks for the great customer service! Perfect! Highly recommended to all 👍A+++
12. august 2026
Svar fra The Tea Makers of London
Hello Miss F,
Thank you so much for the fantastic review!
We are thrilled to hear that your Supreme Dragon Well arrived quickly, was packed with care, and that you're enjoying this brew. It was an absolute pleasure helping you out with customer service, and your kind words truly made our day.
Thank you again for the high recommendation and for choosing us. Enjoy every sip!
Many thanks,
Maddie
The Tea Makers of London
High quality tasting tea
Our regular delivery from The Teamakers was delivered on time and well packaged. As ever the quality of the tea was excellent and regularly recieves complimentary comments from friends and family.
14. august 2026
Svar fra The Tea Makers of London
Hello Sheila,
Thank you so much for your lovely review!
We are delighted to hear that your regular deliveries always arrive on time and that the Vanilla Rooibos continues to be a hit with your friends and family. It means the world to know that you love the quality of our tea as much as we love making it for you.
Thank you again for being such a valued part of our community!
Many thanks,
Maddie
The Tea Makers of London
Quick delivery great products
13. august 2026
Svar fra The Tea Makers of London
Hello Christine,
Thank you so much for the wonderful review! We are thrilled to hear that your tea arrived quickly and that you are enjoying the products. It means the world to us, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Stephen,
Thank you so much for taking the time to leave such a great review. We are so glad to hear that you're enjoying your Jasmine Dragon Pearls and that your order arrived so quickly! There's nothing quite like opening a fresh caddy of tea and steeping those lovely pearls, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
The Best Tea
This company processed my order very quickly as usual, there was a holdup in delivery, but my tea still arrived in good time. If you like Earl Grey and you haven't tried Mary Grey loose leaf tea, I would recommend. Also, supreme earl grey tea bags have a great flavour.
10. august 2026
Svar fra The Tea Makers of London
Hello, Chris
Thank you so much for taking the time to leave such a kind review! We're delighted to hear that your order was processed quickly and that your tea still arrived in good time despite the delivery holdup.
It is also fantastic to hear your recommendations! We'll be sure to pass along your kind words about both the Mary Grey and Supreme Earl Grey teabags, they are definitely a fan favourite for a reason.
We look forward to packing your next order soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Delicious Earl Grey tea bags
Good speedy delivery. The Earl Grey tea bags are every bit as good as the loose leaf tea that we have as a Sunday treat. They are expensive but worth every penny.
10. august 2026
Svar fra The Tea Makers of London
Hello, M Finey
Thank you so much for your lovely review! We are thrilled to hear that you love our Supreme Earl Grey and that it makes for such a special Sunday treat.
You've hit on something really important: we actually pack the exact same premium loose-leaf tea into our teabags so that you never have to compromise on quality, whether you're taking a quick moment for yourself during the week or enjoying a leisurely cup on the weekend. While we know they are an investment, knowing they are "worth every penny" truly means the world to our team.
Thanks again for choosing us, and we hope you continue to enjoy every single cup!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello, Zee
Thank you so much for your kind words! We are so glad to hear that your order arrived quickly and that you are enjoying the quality of our Vanilla Rooibos tea.
If you ever need a restock or want to try something new, we'll be right here. Enjoy every sip!
Many thanks,
Maddie
The Tea Makers of London
Great selection and quality
Yes, love the Tea Makers of London. A great selection of quality tea though I mostly buy their peppermint leaves, which are the best I've found for a fresh Peps tea in the mornings. Always quick delivery and well packaged for freshness and quality.
11. august 2026
Svar fra The Tea Makers of London
Hello, John
Thank you so much for taking the time to share such a wonderful review!
We are thrilled to hear that our Peppermint Leaves are your go-to choice for a fresh morning brew, as there is nothing truly quite like a crisp and invigorating cup to start the day on the right foot. It means the world to know that you appreciate our wider selection, alongside the genuine care we put into ensuring quick delivery and keeping everything remarkably fresh and well-packaged.
Thank you for being such a loyal part of our community, and happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Amazing quality
Amazing quality, quick delivery, wide selection of teas and accessories. Recommend ♥️
10. august 2026
Svar fra The Tea Makers of London
Hello, Izabela
Thank you so much for the wonderful review! We are absolutely thrilled to hear that you love the quality of our teas and that your order arrived so quickly. It is fantastic to know that our selection of teas and accessories hit the mark for you!
We truly appreciate your recommendation and can't wait to send more of your favourites soon!
Many thanks,
Maddie
The Tea Makers of London
A great company with a range of…
A great company with a range of products and excellent on line service.
6. august 2026
Svar fra The Tea Makers of London
Hello, Geraldine
Thank you so much for the kind review! We are thrilled to hear that you love our product range and had a great experience with our online service.
Your support means the world to us, and we look forward to serving you again soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
This company sell some spare parts!!
Part of my glass teapot had broken ! I thought I would need to throw it away but I checked on their website to see that they sell parts! That’s great!
10. august 2026
Svar fra The Tea Makers of London
Hello, Karen
Thank you so much for sharing your experience! We are thrilled to hear that you were able to find the exact part you needed instead of having to say goodbye to your teapot.
Sustainability and keeping your favourite brewing rituals alive are so important to us, so knowing that our replacement parts made your day makes us very happy.
If you ever need help finding anything else, we're always here for you. Happy brewing!
Many thanks,
Maddie
The Tea Makers of London
The Supreme Earl Grey is very special
The Supreme Earl Grey is very special. Although the tea has to be imported into Germany at a fairly high cost due to EU regulations, I will keep buying it. There is no other tea that is both intensely flavorful and natural like this one.
13. juli 2026
Svar fra The Tea Makers of London
Hello, Hermann
Thank you so much for taking the time to share such a wonderful review.
We are truly touched to hear that our Supreme Earl Grey holds such a special place for you. It means the world to us that you love its rich, bergamot flavour as much as we do.
We are also incredibly grateful that you continue to support us and enjoy our tea, even with the extra hassle and costs involved with EU regulations. Customers like you make all the effort worthwhile!
We look forward to serving you again soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello, Beata
Thank you so much for the lovely feedback! We are thrilled to hear that you enjoyed our Japanese Sencha and that our service hit the mark for you. There is nothing quite like a fresh, warming cup of Sencha , and we're so glad it's a favourite of yours.
Enjoy every sip, and we look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
The tea is great. Also customer services
The tea is great.
There was a problem with the delivery, but as soon as I raised it, they contacted DPD and started to reissue my order. Fortunately DPD found the lost parcel, delivered it a week late, and the reissue was cancelled.
In all this I felt listened to and heard with grace and courtesy. Thank you Maddie.
18. august 2026
Svar fra The Tea Makers of London
Hello, Margaret
Thank you so much for taking the time to leave such kind feedback! We are thrilled to hear that you love our tea.
While we are sorry for the initial delivery hiccup with DPD, we are so glad Maddie and the team were able to step in quickly and support you through it.
Thank you again for your patience and understanding, and for choosing us. We hope you enjoy every cup!
Many thanks,
Sam
The Tea Makers of London
Jasmin Green Tea
Great website and easy to use. Kept informed of purchase and delivery progress. Delivered on time. Jasmin Green Tea tastes great.
7. august 2026
Svar fra The Tea Makers of London
Hello, John
Thank you so much for the wonderful review! We're thrilled to hear you had a smooth experience on the website and that the updates kept you in the loop.
More importantly, we're so glad that you're loving the Natural Jasmine Green tea! There is nothing quite like that fresh, floral sip to brighten up the day.
Thanks again for choosing us, and we hope to send more delicious tea your way soon!
Many thanks,
Maddie
The Tea Makers of London
Proper Green tea
It’s easy to order, quick delivery but the main thing is the quality of the tea. I buy green tea and try different types. This is top quality tea, very very different to the cheap green tea sold in supermarkets.
6. august 2026
Svar fra The Tea Makers of London
Hello, Tim
Thank you so much for your wonderful review! We are thrilled to hear that you love our Japanese Sencha and Natural Jasmine Green tea.
It is always our goal to provide a truly premium experience, so knowing that you can taste the difference compared to standard supermarket options means the world to us. We truly appreciate you taking the time to share your experience and for supporting our tea collection. Enjoy your next cup!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello, RB
Thank you for taking the time to share your feedback. We are delighted to hear that your arrived with you quickly, and we hope you enjoy your tea!
Many thanks,
Maddie
The Tea Makers of London
Enjoyed looking through each type of…
Enjoyed looking through each type of tea, so many to choose from!
4. august 2026
Svar fra The Tea Makers of London
Hello, Tracey
Thank you so much for your kind words! It was an absolute pleasure helping you explore all the different varieties. With so many unique blends and flavours to choose from, finding the right one is quite an adventure, and I'm so glad you enjoyed browsing through them.
If you ever need help narrowing down your choices or want recommendations for your next cup, please don't hesitate to reach out!
Many thanks,
Maddie
The Tea Makers of London
Items ordered were delivered in time
Items ordered were delivered in time, easy to make and great taste and smell. Green tea and peppermint flavour came with American peppermint, i thought the advertisement stated morroccon mint
3. august 2026
Svar fra The Tea Makers of London
Hello, Saima
Thank you so much for your wonderful feedback! We are thrilled to hear that your items arrived on time, were easy to prepare, and that you enjoyed their great taste and aroma.
Regarding the mint flavour, our Moroccan Mint is our unique take on the traditional North African drink, which typically combines green tea, spearmint and sugar, using an American Peppermint twist in our blend. We chose this name to reflect that style, but we sincerely apologise if the description was misleading.
We truly appreciate you sharing your thoughts with us, and we hope to serve you again soon!
Many thanks,
Maddie
The Tea Makers of London
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.