Stumbled across this company while looking for a new teapot. I failed to add the promo code to my order. After immediately contacting customer services of my error, I had a speedy response and discoun... Vis mer
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Tea Makers Earl Grey is by far the best loose leaf Earl Grey tea I can find currently available. I have to say it’s better than Fortnum & Mason’s. The kilo pack is tremendously economical, too, and it... Vis mer
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My order arrived at the expected time. I can’t comment on the tea as it’s an advent calendar so won’t be started until December. I’m writing the review now as I keep getting reminder e mails and I thi... Vis mer
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I had been considering trying some teas from this company for some time, before deciding to buy a few samples. The delivery came quickly, and the teas are of a high quality. I especially like the mang... Vis mer
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Informasjon om virksomheten
Om The Tea Makers of London
Skrevet av virksomheten
The Tea Makers of London is an independent London tea company crafting single origin premium loose-leaf tea and teabags, guided by our Sri-Lankan (Ceylon) heritage and years of tea expertise.
From award-winning matcha green tea and best-selling English Breakfast tea to fragrant Supreme Earl Grey, umami Japanese green teas and authentic Taiwanese oolongs, there's a tea for every taste. Each one is chosen for its character, freshness and provenance.
As London tea makers, we source directly from smaller-scale farmers and plantations, share brewing knowledge with our customers and source new teas you won't find anywhere else.
Our teas deliver a truly luxurious and authentic experience with every sip. Discover why tea lovers choose The Tea Makers of London.
Kontaktopplysninger
Storbritannia
- theteamakers.co.uk
4,8
Enestående
708 anmeldelser
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Quality product delivered in time
The Tea Makers of London is the company I go to find high-quality tea products and get it in time. I give the customer service, product quality and delivery service 5 stars! They exceed my expectations on all 3 points.
20. august 2026
Svar fra The Tea Makers of London
Hello Adam,
Thank you so much for your fantastic review! We are delighted to hear that you love our teas and that our product quality, delivery, and customer service consistently hit the mark for you. Exceeding your expectations is always our goal, and we truly appreciate you taking the time to share your experience.
Many thanks,
Maddie
The Tea Makers of London
Good delivery with tea pot well padded.
18. august 2026
Svar fra The Tea Makers of London
Hello Vonn,
We really appreciate your feedback! It's great to know our packaging did its job and your teapot arrived safe and sound.
Enjoy your new tea companion!
Many thanks,
Maddie
The Tea Makers of London
Good tea
Simple website. Arrived quicker than I expected and the tea was how I expected it to be, can't ask for more than that really.
18. august 2026
Svar fra The Tea Makers of London
Hello Shaun,
Thank you for your fantastic review! We are so glad to hear that you found our website easy to use, that your order arrived quickly, and the Yunnan Pu-erh loose leaf tea met your expectations.
Providing a seamless shopping experience and high-quality tea is always our top priority. We truly appreciate you taking the time to share your feedback, and we look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
Decline in quality
I've been a loyal customer for about 4 years. But the quality of tea in my last two purchases has been terrible. The loose sencha tea has a lot of fine powder making it undrinkable and the chamomile was mostly dust with little intact chamomile flowers. I will be sharing pictures with the company as I am shocked by the quality.
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Tea Makers of London
Hello Olga,
Thank you for taking the time to leave a review. We truly value your years of loyalty and appreciate you bringing this to our attention.
We acknowledge your feedback regarding the quality of our Japanese Sencha and Whole Chamomile Blossoms, and we are glad you contacted us so we can look into it.
Many thanks,
Sam
The The Makers of London
Quality and flavour not to be beaten
Very polite, efficient and pleasant service. Delicious tea.
18. august 2026
Svar fra The Tea Makers of London
Hello Christine,
Thank you so much for your lovely review!
We are delighted to hear that you enjoyed the quality and flavour of our Supreme Earl Grey, and it is great to know that our team provided you with efficient and polite service.
Your kind words mean a great deal to us, and we look forward to welcoming you back again soon!
Many thanks,
Maddie
The Tea Makers of London
Excellent supplier of delicious teas…
Excellent supplier of delicious teas and exceptionally speedy delivery. A very satisfied customer of long standing.
17. august 2026
Svar fra The Tea Makers of London
Hello Thomas,
Thank you so much for your kind review! We are absolutely thrilled to hear that you've been enjoying our teas for so long and that our delivery has consistently hit the mark. Customer like you mean the world to us, and we appreciate your support over the years.
Here is to many more delicious cups of tea ahead!
Many thanks,
Maddie
The Tea Makers of London
Enjoyable loose Tea
I, personally, prefer loose tea.
The Ceylon Breakfast and the Red Bush tea both have large pieces of leaves without any dust, unlike any that I have purchase in supermarkets.
I have always found them to be helpful and courteous.
Delivery is speedy and the packaging keeps the tea fresh until I decant it into a Caddy.
18. august 2026
Svar fra The Tea Makers of London
Hello Cally,
Thank you so much for taking the time to leave such a wonderful review.
We are thrilled to hear that you're loving our loose-leaf Ceylon Breakfast and Rooibos teas! Quality is so important to us, so it's fantastic to know that the large, dust-free leaves stand out from what you usually find in supermarkets.
We always strive to provide speedy delivery and friendly service, so your kind words truly mean the world to our team. Enjoy your tea, and we look forward to serving you again soon!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Jenny,
Thank you so much for the kind review! We're thrilled to hear that you found our website easy to use and that you're enjoying our tea selection. Getting your favourite brews to you as fast as possible is always our goal. We can't wait to pack your next order!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Adelle,
Thank you so much for the stellar review! We are delighted to hear that you're loving our Natural Jasmine Green tea and that it arrived right on your doorstep so quickly. Enjoy every single sip, and we look forward to sending more your way soon!
Many thanks,
Maddie
The Tea Makers of London
Best tasting tea I've ever bought
Best tasting tea I've ever bought. Super easy to order, with lots of choice on size and blends. Mine came in an easy to reseal pouch, keeping it fresh for much longer. Looks a quality product. Price and postage very reasonable, and delivered quickly too. Would recommend
17. august 2026
Svar fra The Tea Makers of London
Hello Carole,
Thank you so much for taking the time to share such a lovely review! We are absolutely thrilled to hear that our Supreme Earl Grey is the best tasting tea you've ever bought.
It's great to know that you found our ordering process smooth and that the resealable pouch is keeping your tea fresh and delicious. We always strive to provide top-quality products with quick delivery and fair pricing, so your kind words truly mean the world to our team.
Thank you for the recommendation, enjoy every sip!
Many thanks,
Maddie
The Tea Makers of London
Lovely teas
Lovely teas. Easy to order online. Website has interesting facts so know what you're getting. Delivered within couple days. Excellent all round.
17. august 2026
Svar fra The Tea Makers of London
Hello Lindsay,
Thank you so much for your wonderful review!
We are delighted to hear that you love our teas and that you found the ordering process smooth and easy. It's also great to know that you enjoyed reading the information on our website, we love sharing the stories behind each of our blends.
We always strive to get orders out as quickly as possible, so knowing it arrived within a few days is fantastic. Thank you again for choosing us, and we look forward to sending more delicious tea your way soon!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello George,
Thank you so much for the lovely review! We are thrilled to hear that you love our teas and had a great experience with our service. It truly means the world to our team.
We look forward to serving you again soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
the best Earl Grey tea ever
The Earl Grey Tea we order there is the best we found since a couple of years, so even with the non EU tax we spend the money for it!
The delivery is very comfortable and quick.
17. august 2026
Svar fra The Tea Makers of London
Hello Sabine,
Thank you so much for your wonderful review! It truly means the world to us to hear that our Supreme Earl Grey has become a true favourite of yours, especially knowing you go out of your way to order it from us. We're also thrilled to hear that your deliveries arrive quickly and smoothly.
Thank you for being such a valued customer, and we can't wait to send your next batch of tea your way!
Many thanks,
Maddie
The Tea Makers of London
The assam tea is disappointing
The assam tea is disappointing, very little taste, it tastes like a budget tea bag
It was loose tea not teabags and was definitely not malty which is what I expected
17. august 2026
Svar fra The Tea Makers of London
Hello Kathryn,
We're so sorry to hear that your experience with our Assam Breakfast tea didn't quite hit the mark. We always want every cup to be bold and full of flavour.
Since teabags typically take a little extra time to steep compared to loose-leaf varieties, we'd love for you to give it another try. We recommend stepping your teabag for around 4-5 minutes, to let those deep, malty notes fully develop.
We truly value your feedback and hope this helps bring out the rich flavour you were looking for. If need any further support, we're always here to help!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello,
Thank you so much for the kind review! We're thrilled to hear that you're enjoying the delicious taste of our Natural Jasmine Green tea and that it arrived so quickly.
Enjoy every sip, and we hope to serve you again soon!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Miss Aggie,
Thank you so much for your kind words! We put a lot of care into making sure our packaging feels just as special as the gift inside. We hope you (or your lucky recipient) thoroughly enjoy the set!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Aidan,
Thank you so much for the kind review! We are thrilled to hear that you love our Supreme Earl Grey and consider it the best by far. Knowing that our tea is hitting the mark and bringing a little extra brightness to your day means the world to us.
We look forward to serving you again soon, happy brewing!
Many thanks,
Maddie
The Tea Makers of London
Svar fra The Tea Makers of London
Hello Guy,
Thank you so much for the wonderful review!
We're thrilled to hear that your Assam Breakfast arrived right on time and that you enjoyed the tea.
We can't wait to serve you again soon!
Many thanks,
Maddie
The Tea Makers of London
Great expereince all round, thxs Tea Makers of London!
Order was dispatched and arrived quickly and items were well packed. Finally got round to using my new diffuser mug today and trying the Hibiscus Bora Bora tea. The mug is perfect and the tea tastes great and is such a lovely colour. Will definitely use this company again and can recommend
29. juli 2026
Svar fra The Tea Makers of London
Hello CJH,
Thank you so much for taking the time to share such great feedback! We are absolutely delighted to hear that you had an all-round great experience with us.
It is fantastic to know that your order arrived quickly and safely, and we love that you've already started using your new infuser mug! Hibiscus Bora Bora is such a vibrant, delicious choice and that brilliant purple-red colour really is something special.
We truly appreciate your recommendation and can't wait to welcome you back for your next tea restock. Enjoy every sip!
Many thanks,
Maddie
The Tea Makers of London
Very quick and efficient delivery, quality products
Very quick and efficient delivery. The product is exactly as good as I expected.
4. august 2026
Svar fra The Tea Makers of London
Hello Martin,
Thank you so much for your kind review!
We are thrilled to hear that your Hourglass Sand Timer arrived quickly and that it's everything you hoped for.
If you ever need anything else, we'd love to help you out again. Enjoy your new timer!
Many thanks,
Maddie
The Tea Makers of London
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