I had an issue with a pre loved pole where one of the sections had a slight crack and Nick managed to sort everything out contacted matrix and ordered me a new section for a resolution which I was v... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Top fishing tackle shop always lots of stock with great products 👍 items always get delivered in a couple of days. I had a small problem with some bolies what was an easy mistake to make at there... Vis mer
Brought an Avid Exo + back in January, developed a fault that was covered under warranty. Nick has dealt with me so quickly, efficiently and effectively, that upon requirements being met, I had a b... Vis mer
I stopped shopping at Angling Direct due to their poor customer service i now use these guys for everything. Fast efficient and professional
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superb service from Tackle Tavern
From online valuation to meeting the friendly and helpful staff to the final transaction, everything was smooth and the price paid for my old gear was as quoted. As I’m in the process of clearing my old tackle, I shall definitely use Tackle Tavern again.
Great Service
Excellent friendly service - had a problem not of their making, instantly resolved. Top notch customer care.
Excellent customer support team
Fast efficient service with rapid customer support dept. Top job
I purchased a new bait boat from the Tackle Tavern
I purchased a new bait boat from the Tackle Tavern on 29th April - It arrived a few days later, however the boat was not in correct order, no guards for the propellors and no way of charging the boat . I informed tackle tavern via email as they have no means of dealing with their customers over the phone, which i find bemusing in 2026..... They eventually responded via email, and siad they would get a new boat delivered and the incomplete one would be returned at the same time. In the mean time i missed a weekends fishing with the use of a bait boat . DHL were meant to deliver on 8th May . But no one attended our house. Then they were meant to deliver it today 13th May , but to my surprise now it cant be delivered. And in all this time not one call from the tackle tavern , with slow responses via email . I emailed the company [as they wont take a call for this.....] at 10.21am and as of 3.20pm nothing from Tackle Tavern . Absolute shambles.
I always have an excellent experience…
I always have an excellent experience with Tackle tavern.
It may not always go right, but an e mail and a phone call, everything is sorted, before the issue develops.
The team bend over backwards to make everything work, always good products Inc. Pre loved, and a confidence that any issue will be dissolved, in a timely manner.
Recommend without reservation 👍🏆👏
Great customer service
Great customer service on the online shop. I made a mistake in my order and sent an email to the provided contact. The situation was resolved swiftly. Highly recommend.
I recently purchased a reel the service…
I recently purchased a reel the service is some of the best I've experienced easy and quick from paying to receiving my item and the description was spot one reel turned up exactly how it looked I'm very pleased and definitely will be using more the team here are incredible I highly recommend to anyone getting there tackle here to get them out fishing amazing service thank you
5 star customer service
Thank you very much to your outstanding employee domanic Im over the moon with the service you have provided what a great guy helped me out with everything i needed. Amazing company 5 star customer service thanks again
Had an issue with a product that needed…
Had an issue with a product that needed a new part which was sent to me but in the end the product needed to go back to manufacture, tackle tavern have sorted it all out for me, a shoutout to Nick and Matty for their help with it all, and their great communication with me. Things sometimes happen but what’s important is how things are handled- it’s all about the customer service you receive from a retailer if a problem arises and they have been amazing! Cannot fault them at all… thanks again.
Joke of a company,bought a fox chair…
Joke of a company,bought a fox chair off them and its gone faulty fox told me to contact th so they can arrange the chair to go back to fox for inspection,and they haven't replied to 4 emails ive sent asking if they've done it yet,customer service non existent dont buy from these people,ill be reporting to trading standards for selling faulty and dangerous goods.
What a brilliant service
What a brilliant service. Ordered a predator Rage Aerator pump just before 1 pm on the Thursday. Arrived as promised at 11am Friday next day delivery extremely well packaged. Pleased as it was a present and many items from other tackle shops arrive with the packaging all beaten up which spoils the look of the present. No chance with this ...soooo well packaged. Thank you will be back for more tackle. Excellent service
The Support team at Tackle Tavern are…
The Support team at Tackle Tavern are Absolutely amazing I had an issue with one of the products that I bought from tackle Tavern but this was quickly resolved with a couple of emails back-and-forth and my replacement was sent out straight away
Fantastic part-exchange experience – highly recommend!
I recently traded in a set of Fox Horizon X3 rods for the new X4-S models, and the service from the team was top-notch.
Since I didn’t have rod tubes to post my old gear, they were happy to let me purchase the new rods first so I could use the packaging to send my part-exchange back. It made the whole process incredibly easy and stress-free.
On top of the great logistics, they offered a very fair and honest price for my old rods.
Quick communication, professional service, and a very smooth transaction.
I’ll definitely be using Tackle Tavern for my gear in the future. Thanks again!
First time I have ordered from tackle…
First time I have ordered from tackle tavern I purchased avid barrow conversion kit which I have to say is the dogs danglers wicked bit of upgrade kit I made purchase Thursday morning and it arrived Friday morning free of charge Excellent service will definitely be ordering again
I placed an order of three items
I placed an order of three items, two were dispatched and delivered within 3 days, I received a phone call to say third item was out of stock and would give me a refund, i said no just send the item when back in stock.
I have been kept in the loop at all times and my order has now been delivered. I cannot recommend this business highly enough. Thank you all once again.
Really good service, 100 % recommended
I recently bought a fishing reel from Tackle Tavern for my father, but after receiving it he decided he would prefer a different model. I contacted the shop to explain the situation and the whole process was handled brilliantly from start to finish.
I sent the reel back and they exchanged it with absolutely no issues and no extra postage costs, which was a really nice touch. Throughout the process, Nick stayed in contact with me and was always professional, polite, and very helpful.
This is exactly the level of customer service you hope for when spending over £100. It made the whole experience stress free and showed they genuinely care about their customers. Amazing service all round and I would happily recommend Tackle Tavern to anyone. 5 stars!
Ordered on Saturday afternoon,it was…
Ordered on Saturday afternoon,it was delivered on Tuesday morning,at a good price, brilliant service
Excellent service
Excellent service, price and superfast delivery one word Awesome !!
Very quick dispatch
Very quick dispatch, small problem with one of the items, speedily rectified.
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