I had an issue with a pre loved pole where one of the sections had a slight crack and Nick managed to sort everything out contacted matrix and ordered me a new section for a resolution which I was v... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Top fishing tackle shop always lots of stock with great products 👍 items always get delivered in a couple of days. I had a small problem with some bolies what was an easy mistake to make at there... Vis mer
Brought an Avid Exo + back in January, developed a fault that was covered under warranty. Nick has dealt with me so quickly, efficiently and effectively, that upon requirements being met, I had a b... Vis mer
I stopped shopping at Angling Direct due to their poor customer service i now use these guys for everything. Fast efficient and professional
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Bought a Preston Sestbox which was…
Bought a Preston Sestbox which was defective. Photographed the problem. They then abdicated responsibility and passed on to Preston ehobsre just as bad. Quote “He needs part XYZ”
This part has still not arrived after over s week but on examining the box it would have to be virtually dismantled to repair. Given that I am 79 and not and have restricted feeling in my fingers would be impossible
Order arrived and unfortunately the bag…
Order arrived and unfortunately the bag was damaged , but this was quickly resolved with a couple emails very happy customer thank you
Excellent service
Excellent service , impeccable packaging, and arrived the next morning
Ordered online was easy
Ordered online was easy , delivered quickly was boxed and quality of item was terrific would recommend
Perfect match
I recently purchased two diawa black widow rods and I loved the reviews on the diawa black widow reels . But a good reel was going to cost £150 pls each then I found two black widow BR4500A reels on the tackle tavern website Preloved well I took a gamble and I am amazed they look fresh out of the box immaculate arrived within 24hours great service thankyou and I definitely will use this company again.
Great service
Great service, order received next day.
Had an issue with an item ( damaged in transit) replacement was shipped next day 👍
Helpful staff
I had a small issue with a order I placed. I had emailed for help sorting it, and team member Nick couldn't have been more helpful. My issue was sorted out straight away with no problems, he was extremely helpful and kind. Very good service, thank you so much
Tackle Tavern excellent customer support services
I emailed the support team at Tackle Tavern regards a failure to a leg on a bed chair on first time use. The leg bolt had pulled through the frame and snapped off, looks to be a failure in the frame. The team was very quick responding to my email and asked for some pictures of the failure, I sent them in a few days later. They spoke to the company of the bed chair along with the failure pictures and managed to liaise and negotiate a replacement, but due to the bedchair now being discontinued they gave the price of the bedchair in a discount code for the full amount. I have since used that to upgrade and purchase a new bed chair.
The Experiance I have had with Tackle Tavern and the support team has been excellent, very helpful and informative and kept me up-to-date with everything.
Highly recommend Tackle Tavern
I've used these guys a few times now…
I've used these guys a few times now and they have always been brilliant.
I had a problem with an incorrect delivery address on my most recent order and they squared that away within 15 mins, no fuss.
Highly recomended.
This was the second time I'd bought…
This was the second time I'd bought fishing tackle from Thetackletavern, and honestly at 50% the price of a new unhooking mat which is second hand itself after a couple of uses why buy new!!
Highly recommended friendly staff!
Kind Regards.
As always great service
Replaced faulty Bedchair memory foam mattress
My Mrs and kids all chipped in for an Avid benchmark ultra x for my Christmas present. After about five uses I noticed that the stitching had started to come apart at the fold on the head end of the mattress. After a few exchanges of emails I was asked to send over a few pictures of the defect. Anyway to cut a long story short, after two weeks from my last email a brand new mattress was sent out to me free of charge. The tackle taverns customer service is second to none. Can highly recommend you this company.
I've used Tackle Tavern for years and…
I've used Tackle Tavern for years and can't recommend them highly enough. They're a large tackle retailer with a huge range of stock, but they still manage to provide the kind of personal service you'd normally only expect from a small local shop.
Whenever I've had a query or issue, they've always responded quickly and sorted things out without any fuss. A few years ago, all of my fishing gear was stolen and I had to replace everything. Tackle Tavern very kindly offered me a discount to help me get back on my feet, which they absolutely didn't have to do and was a gesture I'll won't forget.
More recently, I contacted them regarding a broken bivvy pole on a Solar bivvy. Despite it being around a year after the issue first occurred, Nick from customer services was incredibly helpful, replied promptly to my emails, and worked hard to help resolve the situation.
Outstanding customer service, competitive prices, and a company that genuinely looks after its customers. Special thanks to Nick for his help. I'll continue to use Tackle Tavern for all my fishing tackle purchases and wouldn't hesitate to recommend them to anyone.
Great support when things go (slightly) awry
The guys have been brilliant. There was a slight problem with my order- nobody’s fault- but the team stepped up from the off and sorted things immediately. Their communication was great, fast and to the point, and they straight away sorted things for me. Superb. I have total trust in this team.
Problem sorted immediately. Excellent service!
Had a problem with goods bought. Problem sorted immediately. Excellent customer service and support, went above and beyond for me and I really appreciate it. Definitely buy from here again.
Unreal service
Unreal service! Ordered Saturday arrived Sunday! Absolutely spot on, highly recommend.
Super fast delivery and competitive…
Super fast delivery and competitive prices.
Greatness
Well what can I say , all I can say is a massive thankyou to nick and the guys at tackle tavern who always go above and beyond to help you out and yes don’t get me wrong some things do take time but it doesn’t stop the team from making sure you are informed and updated constantly these are a top notch team and would highly recommend to anyone who wants fishing gear , so people if you want fishing gear and want a team that will always put your needs and musts first this is definitely the tackle shop and team to do so
Massive thanks again to nick and the team
Order received super fast
Order received super fast, and customer support was great! After shopping around, they also had the best prices on the items I required. Will shop again!
Excellent communication and sorted out…
Excellent communication and sorted out the problem with my shelter very efficiently.
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