Therm-ic UK's website is easy to navigate, and I managed to snag a heated insole set at half price, so I'm well happy. They were delivered quickly, wrapped well, and are performing well! What more... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good product, makes insoles much easier to use. Difficult to order from UK as there wasn't an option in the drop down menu, turns out you need to go to a different website, it would be useful to hi... Vis mer
Called up the company as could not get extended batteries for the boost heated gloves in the shops where we are staying. Very helpful guy who advised me on the online shop ordering process and... Vis mer
In January 2025, I purchased the Thermic heated mitts. They have never worked properly. The right one is now dead. I have both called and e-mailed customer service to inquire about repair. No response... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Therm-ic are the producers of innovative & technical clothing, accessories and dryers to support you in your adventures. ------- Therm-ic is built upon on many years of experience, which started with the invention of heating for ski boots. Building on the developments and patents of the last 20 years, the range of products now includes a whole series of high quality, approved solutions for your winter sports activities.
Kontaktopplysninger
Therm-ic, Sidas UK Ltd. Mintsfeet Road North, Kendal, Cumbria, LA9 6LZ, Kendal, Storbritannia
- 01539725817
- info@sidas.co.uk
- therm-ic.store
4,0
Bra
105 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I needed some help with my purchase and…
I needed some help with my purchase and both Nicola and Nicole were very helpful and rapid with their responses. Thank you very much.
1. mars 2023
produit pas abouti, service lamentable
produit pas abouti
livraisons pas top: je n'ai pas reçu 2x les mêmes chaussettes
Mais surtout service client France lamentable. J'essaye depuis début d'année d'avoir un échange constructif avec eux:
"Customer Service (Therm-ic)
20 janv. 2023, 07:53 UTC+1
Bonjour, Notre ligne est saturé en cette période ..."
ne commandez pas chez eux, une fois payé... plus de soutiens ni de service
19. januar 2023
Anmeldelse skrevet uten oppfordring
The whole process was very efficient…
The whole process was very efficient from start to finish.
29. desember 2022
Bought the heated ski socks as a suffer…
Bought the heated ski socks as a suffer from cold feet in my ski boots. Very comfortable fit with adequate padding in just the right areas and nice and thin elsewhere. Only one issue - they barely heat up even when set on Maximum.
10. desember 2022
Solomon custom heat charger
Spot on item and priced really well with speedy delivery too. Thanks so much. 🙏🏻
26. november 2022
Great heated sox & gloves products and…
Great heated sox & gloves products and support from the Therm-ic team.
2. november 2022
unkown delivery
ordered and paid a week ago when i undertood there to be 9 in stock. heard nothing so far...
6. november 2022
Good price and quick delivery.
20. oktober 2022
Great gloves!
8. oktober 2022
able to speak to a real person by…
able to speak to a real person by phone. very helpful
14. oktober 2022
These gloves are brilliant
These gloves are brilliant. Had a pair for four years and wore them all through the winters till they gave up. New ones are just as good I am sure. Arrived very quickly.
20. oktober 2022
Prompt delivery and works well
5. mai 2022
Very helpful
Contacted the company for information about the boot dryers. Very helpful and even gave me a number to call for extra assistance, but I didn't need it.
21. april 2022
I have not received my order
I have not received my order. I have enquired to what has happened to my order. So far no reply. The app was useless at finding any information. I am extremely disappointed after a very good experience pre order.
Thank you for clarifying the situation with my order. A shame it took such a convoluted route.
14. februar 2022
Really helpful when we had a problem…
Really helpful when we had a problem with a discontinued product.
12. februar 2022
Fast response to enquiry (less than an…
Fast response to enquiry (less than an hour). Helpful answer (new batch of goods just arrived not on website yet). Fast despatch. Product (Therm-ic Boot Dryer) works as advertised and just what i needed.
12. februar 2022
Super fast delivery
Super fast delivery. Not had chance to use them yet but they look great and i'm sure they'll do the job
31. januar 2022
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