Therm-ic UK Anmeldelser 

We had some problems with the battery and the company resolved the issue for us.

Called up the company as could not get extended batteries for the boost heated gloves in the shops where we are staying.
Very helpful guy who advised me on the online shop ordering process and where best to send them, out of my 3 options, as I had only a few days to play with.
Batteries arrived 2 days later to my daughter who then brought them out to where we are skiing.
Very pleasant experience. Professional efficient and friendly.

Very happy with my gloves and socks.

Although customer service was friendly and responsive the low score was down to the product failing after around 40 days use for my annual ski trips. I have lost trust in the brand and no one seemed interested to help. Paying £300 for some electric gloves I would expect them to last a lifetime.

I use my heated socks every day at the moment. They are great. The only down sides to the product I purchased are:
- Battery life not great
- No way to tell how full the batteries are
- When I disconnect the battery terminals (I do this through my trousers when I get home) it seems that the battery packs don’t switch off

I would upgrade to the Bluetooth using a but they are very expensive

Delivered what was ordered on time and reasonable cost

Unfortunately the left glove wouldn't charge and I reurned the product. The Looked well made and felt comfortable though.

I called their service help line to ensure I ordered the correct batteries for my heated gloves and the assistant there was very helpful and steered me in the right direction and answered the queries I had. The very best heated gloves and now they have new rechargeable batteries they are as good as new :)

Very pleasant and helpful staff whose prompt action saved my holiday.

Good Communications.

On-time delivery.

Good product, work s great.

Easy to use, clear pricing

The delivery was a day earlier than given. Well packaged and left in my safe place, so it did not get soaked!

had problem with these mitts ie not charging,eventually after trying a new pair with same results dave at sidas sent me new battery,all is fine now thanks dave.

Good product promptly sent out, the main reason for the 5 star review was subsequent customer service from Sidas due to a mistake on the order. I phoned the day after the first delivery, the issue was looked into by Nicola, was resolved and the missing items sent by UPS next day. Great service thank you

Excellent service, absolutely first class. David was brilliant. Speedy delivery. Definitely recommend.

I bought a heated waistcoat which was unfortunately the wrong size and was able to exchange easily and the new one fits perfectly. I was concerned that the battery pack would be large and bulky, however it is quite compact and the waistecoat is both functional and stylish.

Very fast responses when I had a problem with one of my socks, which were replaced under the 2 year guarantee. Very happy with the service.

Great customer experience, prompt dispatch of goods.

Brilliant service quick delivery great value and products are perfect. 2nd time ordering this time some new heated gloves and spare batteries. Couldn’t be happier .