Couldn’t recommend the company enough . Toby and his team were fantastic and the quality of the product and communication is first class. There are cheaper options but for a little extra it’s worth... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a Hendricks gin gift set with glasses and chocolates for my sister's birthday. She was absolutely delighted with the gift and said the glasses were really lovely and unusual (tinted blue)... Vis mer
The KEICO gift set was absolutely beautiful and exceeded my expectations. Everything was carefully packaged, stylish, and felt very premium. The products inside were high quality and thoughtfully chos... Vis mer
Selskapet har svart
The order arrived very quickly and very nicely packed. The prosecco glasses had some imperfections on them which were replaced overnight once I reported this. Excellent service. This is a gift for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At KeiCo, we’re passionate about creating meaningful products that support life’s highs and lows — from joyful celebrations to moments of calm and restoration. Our three collections —Celebrate, Wellness, and Living— are thoughtfully curated to bring quality, care, and connection into everyday life. We hope you love what we’re builing, and enjoy shopping with us as much as we love fulfilling every order.
Kontaktopplysninger
31-33 Kenyon Road, BB9 5SP, Lomeshaye, Brierfield, Storbritannia
- orders@thekeico.com
- thekeico.com
4,7
Enestående
492 anmeldelser
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The team at Keico are just fantastic
The team at Keico are just fantastic! I have now been using my sauna for around six weeks and I have to say 'I don't know how I lived without it' :)
From ordering to fitting they had everything covered. All questions answerd and and even after I had it fitted, the door naturally moved slightly and they came out and fixed it promptly.
Once again, thanks for the great product and service.
1. april 2025
Anmeldelse skrevet uten oppfordring
positive updated version
Kieran from KeiCo called me right away after my initial concerns and was incredibly helpful. He explained everything clearly and pointed me to the contact number I had missed on their website. Great customer care and a very professional response — well done!
6. mai 2025
Anmeldelse skrevet uten oppfordring
Great product and great service
I recently ordered an anniversary gift for my parents golden wedding. Unfortunately the goods were damaged in transit. Not anyones fault, these things happen. The company asked for my feedback back and I explained I loved the product but it was damaged by accident. I didn’t ask for a refund as it was too late and the present was already delivered. The service was exceptional and they ordered a replacement and sent directly to my parents in a swift manner. Great customer service and care throughout as well as a lovely product. I would highly recommend.
26. april 2025
Anmeldelse skrevet uten oppfordring
Great customer service and products
Great customer service and products. Helpful staff. Would highly recommend!
28. april 2025
Anmeldelse skrevet uten oppfordring
Beautifully packaged and presented
11. april 2025
Very lovely gift & packaging and…
Very lovely gift & packaging and delivered very quickly too! Would definitely recommend Keico
17. april 2025
Anmeldelse skrevet uten oppfordring
Delivery on time at short notice by…
Delivery on time at short notice by myself. Beautifully presented and packaged. Quality to appropriate.
9. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Keico Living Ltd
Thank you for your kind feedback Dave.
We are really pleased to hear your order was received quickly and you were pleased with the quality and presentation.
Best wishes,
Team KeiCo
The product inside was fine but such a…
The product inside was fine but such a shame the outer pink box was damaged but upset about that
7. april 2025
Svar fra Keico Living Ltd
Hi Elisa,
Thank you for your recent order and feedback.
I'm sorry to hear you order arrived with damaged packaging.
We have sent you an email in order to receive some more information and rectify this for you.
Kind regards,
Keira - Team Keico
Great service!
We bought a Sauna and are delighted with it. The customer service was brilliant and we’d recommend Keiron and his team. We are now enjoying life with our lovely Sauna.
31. mars 2025
Anmeldelse skrevet uten oppfordring
Svar fra Keico Living Ltd
Hi Karl,
Thank you for taking the time to leave us a positive review - we are so pleased to hear you are enjoying life with your new Sauna and appreciate your kind feedback.
Best wishes,
Team KeiCo
Avoid this company if you want guaranteed next day delivery
Happy with the product.Was buying for a 50th Birthday.The present didn’t arrive on time.I ordered on Thursday, paid for next day delivery and didn’t arrive until the following Monday.I emailed the company on Saturday to see where my delivery was as there was nothing available on the tracking,and they didn’t reply until after my delivery arrived.I then got an email from the company just with a refund for my next day delivery cost and no explanation.Will never use this company again,it was highly embarrassing for me turning up to a party with no present.
4. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Keico Living Ltd
Hi Alison,
Thank you for your feedback.
As your order was placed after our 1pm cut off for next day delivery it was dispatched on the following day on a next working day delivery.
We do offer a Saturday delivery option at checkout, however this wasn't selected on this occasion.
An email was sent in response to your delivery query explaining all of the above, along with a postage refund as a gesture of goodwill prior to your order being received.
Best wishes,
Keira - Team Keico
Keiron is a true gentlemen
Keiron is a true gentlemen. He and his brilliant team have just installed an amazing sauna in the garden and we are so delighted with it.
Genuine support and advise and nothing a problem. I look forward to buying from Keiron/ Keico again. Thank you sir
27. mars 2025
Anmeldelse skrevet uten oppfordring
Bottega gift set
Very impressive, arrived super quick and looks even better in real life ..had a problem with a glass which was replaced free of charge with next day delivery ..I thoroughly recommend Keico
13. mars 2025
Installation team did a great job and…
Installation team did a great job and the sauna was built to a very high stranded, very happy with the product and can recommend the company.
3. mars 2025
Arrived promptly
Arrived promptly, brought as present for friends 25th wedding anniversary. They loved it.
3. mars 2025
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