Couldn’t recommend the company enough . Toby and his team were fantastic and the quality of the product and communication is first class. There are cheaper options but for a little extra it’s worth... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a Hendricks gin gift set with glasses and chocolates for my sister's birthday. She was absolutely delighted with the gift and said the glasses were really lovely and unusual (tinted blue)... Vis mer
The KEICO gift set was absolutely beautiful and exceeded my expectations. Everything was carefully packaged, stylish, and felt very premium. The products inside were high quality and thoughtfully chos... Vis mer
Selskapet har svart
The order arrived very quickly and very nicely packed. The prosecco glasses had some imperfections on them which were replaced overnight once I reported this. Excellent service. This is a gift for... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
At KeiCo, we’re passionate about creating meaningful products that support life’s highs and lows — from joyful celebrations to moments of calm and restoration. Our three collections —Celebrate, Wellness, and Living— are thoughtfully curated to bring quality, care, and connection into everyday life. We hope you love what we’re builing, and enjoy shopping with us as much as we love fulfilling every order.
Kontaktopplysninger
31-33 Kenyon Road, BB9 5SP, Lomeshaye, Brierfield, Storbritannia
- orders@thekeico.com
- thekeico.com
Har svart på 25 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Wood fired sauna
From the moment we ordered our sauna there was excellent communication and all my questions were happily answered.
We had the team build our sauna and they worked tirelessly all day to complete.
The sauna looks fantastic and will be very well used! Thank you

Svar fra Keico Living Ltd
Great customer service, just unfortunate about the chillers I had received
Cold plunge not fit for commercial use. I’ve got faulty chillers which I flagged up days after launching a new sauna and cold plunge business, with chillers that do not work.
The website states rapid cooling - I completely disagree. They take hours to even have a slight change in temperature.
One of the three is extremely loud, doesn’t
Chill or filter.
The chillers come with no set up and no troubleshooting, making it extremely hard to understand why they are not working, after just days of use.
Unfortunately, the chillers let the company down, as customer service was great and definitely went above and beyond what I had expected, even after complaints were flagged.
Updated as of 08/09/25

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5* THANKYOU
My cold plunge is up and running with the pro chiller, Excellent quality products although I am not ready to brave the lowest temperatures just yet on the chiller!!!! Highly recommend TheKeico, perfect !!

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They chill out is a lot louder than…
They chill out is a lot louder than expected. Not sure if it’s running right. I have reached out to customer service they said they will get back to me and I haven’t heard anything for three weeks so not the greatest service.
5 * quality products from this company
5 * quality products from this company! Highly recommended!

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Excellent delivery
Excellent delivery, beautiful gift, hope the recipients are as happy as the team who have purchased it for our FD.

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Stunning gift
Exceptional service with fast delivery service of a beautiful presented gift bought for Silver Wedding Anniversary. The couple were overjoyed with it absolutely loved it.

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Lovely gift for my friends moving into…
Lovely gift for my friends moving into their new house.
Well presented and delivery was spot on

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Order arrived very quickly and well…
Order arrived very quickly and well packaged. Would buy from them again.

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Awesome service
We chose the smallest barrel sauna due to space and only two adults using it. We decided to use Keico to build the sauna on site and it was definitely worth the extra cost. Jack and his helper were professional, respectful and the finish was brilliant.
If we were to have another sauna we would 100% use their electrician to commission it instead of using our own who had very little knowledge how how it all worked. Again amazing customer service from Keico who sorted out the information for him to get things back on track
We had a slight issue with the door dropping due to settling in and Jack was back the next day to sort, impressive as we are in the Highlands! We have used this every day and recommend this company!

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Top class product, top class service, unusual these days.
From the moment we ordered our BBQ hobbit cabin, Keico didn’t fail to impress. Communication about lead times were clear and concise, a small delay in manufacture was merely a blip in the process and we were kept informed of the revised ETA at every step of the way. Ultimately, despite numerous apologies, this delay proved to be a matter of days, not weeks so wasn’t really relevant. Additional product options were offered, evaluated and paid for. When the final installation was scheduled this is where we thought things could go wrong as so many companies outsource delivery and installation services and once they have received payment, they don’t care. Not keico. The installation team were behind exemplary, efficient, polite and remarkably professional at all times. The product is absolutely jaw dropping and we are already in discussion about purchasing additional items to make an already great product, the finished article. The hit is not cheap, but it’s worth every penny and we will enjoy using it come rain or shine for years to come. Thank you to Keira and the team once again.

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delivered
Nothing went wrong, the present was delivered on time and was thoroughly enjoyed.

Svar fra Keico Living Ltd
Unfortunately my order was delivered to…
Unfortunately my order was delivered to me rather than the recipient. Things improved rapidly. Apparently it’s a hitch on the website
The company went out of their way to put things right asap, sending me an address label to the correct recipients and was still delivered in time. The newly engaged couple were so impressed and absolutely delighted with this beautiful gift. All went well in the end with one really happy couple.
Thank you and I will definitely use you again. Definitely 5 stars!

Svar fra Keico Living Ltd
1st time order
This is the first time ordering. The delivery was delayed and no update on the delivery website. I called customer service, and a lovely lady helped me. She was great, understood I needed my order as was for an anniversary gift. She arranged an overnight replacement order for me, which arrived first thing the next morning. Was really impressed with that. Plus, the gift was fabulous quality and my sister was so pleased with it! Will definitely be ordering again

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Beautiful gift
Arrived really quickly and is a beautiful gift, I would be so happy to receive it myself so I know my friends will be.

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Moet and Chandon champagne
I bought moet and Chandon champagne as part of a gift present for my cousins 50th Birthday she will love this
thanks quick delivery too

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We cannot praise this Company enough…
We cannot praise this Company enough Keiran and his team are so professional, efficient, neat and tidy in their work we cannot recommend them enough they are respectful what lovely bunch of guys working so well as a team, this company deserves the best their work is 10/10

Svar fra Keico Living Ltd
A special gift
Arrived on time, securely and strongly packaged. Well presented on opening and the option of writing a personal message added that personal touch meaning I didn’t need to inform the recipient prior to the gift arriving. Will definitely be using this company again for future upcoming extra special events.

Svar fra Keico Living Ltd
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