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TheGuarantors Anmeldelser 

355
•
TrustScore 4.5 av 5

4,6

Finansinstitusjon
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My experience was extremely fast and easy. I had an answer in a matter of minutes and it was positive. When looking for an apartment, it can often be a lengthy process and fraught with challenges. So... Vis mer

Vurdert til 5 av 5 stjerner

I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Vis mer

Vurdert til 5 av 5 stjerner

The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Vis mer

Vurdert til 5 av 5 stjerner

The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Vis mer

Informasjon om virksomheten

  1. Finansinstitusjon

Skrevet av virksomheten

TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.

Kontaktopplysninger

A faster, easier path to approval

We guarantee leases so you can qualify for the home you want.

4,6

Enestående

TrustScore 4.5 av 5

355 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 91 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(355)

343 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Never heard of them til we were told…

Never heard of them til we were told about them and they worked with our dream townhouse leasing office and got us approved and paid the bond and sealed the lease signing everything was very simple easy and everything was done on the email links couldn’t be happier

7. august 2026
Vurdert til 1 av 5 stjerner

No refunds with with apartment denial

I used The Guarantors for a renter guarantee, and the apartment complex denied my application on July 21. They sent the denial directly to The Guarantors, and I forwarded it myself the next day.

Despite that, The Guarantors claimed they “never received” the denial, clearly to delay my refund. It’s now Day 15 of their 10‑day refund policy, and I still have no refund, no transaction number, and no confirmation # that anything was processed.
I never received no emails asking for method of release, if you received a bounce back emai, why wait until I write a review to call. This has been stressful, unavoidable, and financially straining, and has impacted my health and ability to financially access other housing opportunities.

If you’re considering using The Guarantors, be careful. They delay or never send your refund.Keep every email and timeline. My experience has been nothing but delays. You don't want to reach here inorder to get your refund. Bejng Ghosted!

19. juli 2026
Anmeldelse skrevet uten oppfordring
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Svar fra TheGuarantors

We initiated your cancellation the same day we were made aware that you would not be proceeding with the Lease Guarantee, and our team acted as quickly as possible from there. To ensure your refund was processed correctly, we requested that you verify the payment method by which you wanted the funds returned, which is part of our standard refund process. We reached out by email the same day the cancellation was initiated to obtain that confirmation, and followed up again when we did not receive a response. Although you acknowledged our email to express dissatisfaction with our refund practices, you didn’t confirm your preferred method of payment.

A manager also attempted to reach you by phone today but was unable to connect with you.

At this time, we will refund your original method of payment. Please let us know as soon as possible if there are any issues this may cause, such as the account or card originally used being closed, as this can cause further refund delays.

Vurdert til 1 av 5 stjerner

I have been bambozled

I have been bambozled. Do not give them your money. You get nothing in return but stress and a huge headache

23. juli 2026
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Svar fra TheGuarantors

We’d like to clarify how our product works. TheGuarantors' Lease Guarantee is designed to help renters qualify for apartments they may not otherwise be approved for, while providing the property with the required protection to move forward with the lease. We're glad you were ultimately able to use our services to move into your new home.

TheGuarantors operates as a third-party guarantor service and is separate from the building where you applied. We're sorry to hear that you had some difficulties reaching the leasing office you were working with and understand the importance of having timely communication and support throughout the leasing process.

While our team can’t assist with specific questions about your lease with the property, we are available seven days a week through phone, email, SMS, and self-service chat to answer any questions about the Lease Guarantee policy you purchased from us. We’re committed to being a reliable resource for renters when support is needed.

Thank you for choosing TheGuarantors, and we wish you all the best in your new home!

Vurdert til 5 av 5 stjerner

It was such a quick and easy process

It was such a quick and easy process. When we ran into a bit of a technical issue I was able to get customer support to connect with our leasing agent to solve the problem. It really helped us out in a time that we needed it. And we appreciate the Guarantors.

6. august 2026
Vurdert til 5 av 5 stjerner

Helping a senior making things easy

I'm grateful that you help me get a place to live. I do think what you ask is a little steep but I understand you're probably having to get but they're saying to give you. One thing I was not told do I get any of that back when I leave

5. august 2026
Vurdert til 1 av 5 stjerner

Forced into signing

Forced into signing, spammed into reviewing

31. juli 2026
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Svar fra TheGuarantors

Thank you for taking the time to share your feedback. We want to clarify that TheGuarantors does not set the requirements for who needs a Lease Guarantee; that determination is made by the property as part of their own requirements. Our role is limited to providing coverage once an applicant chooses to move forward with us as a condition set by the property, and we're not able to speak to any individual property's specific approval process.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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