My experience was extremely fast and easy. I had an answer in a matter of minutes and it was positive. When looking for an apartment, it can often be a lengthy process and fraught with challenges. So... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Vis mer
The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Vis mer
The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
Kontaktopplysninger
One World Trade Center, 48th Floor, 10007, New York, USA
- theguarantors.com
A faster, easier path to approval
4,6
Enestående
355 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 91 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
It was seamless and easy to do in a…
It was seamless and easy to do in a very efficient manner.
15. august 2026
Very quick to respond and a guarantee…
Very quick to respond and a guarantee guaratntor…
14. august 2026
The process was simple
The process was simple, easy and quick. It worked out great and I got my apartment, yay!
Thank you 'The Garantors' you made it possible.
13. august 2026
Svar fra TheGuarantors
Thank you for reaching out, and for your patience while we work through this.
We can confirm that your cancellation request was successfully received by our team. The next step in the process requires confirmation from your building before we can initiate the refund on our end. We’re actively following up with them and working to get this resolved as quickly as possible.
As soon as we receive that confirmation, we'll move forward with your refund issuance and will be in touch with you when that happens.
We appreciate your patience in the meantime, and please don't hesitate to reach out if you have any other questions.
Great experience
Great experience. Always available for questions or concerns. Return call within a few minutes. I would recommend The Guarantors to families and friends.
13. august 2026
The Guarantors and Nova credit suck
The Guarantors and Nova credit suck! I was a cosigner for an apartment my daughter wanted to rent. I have $150,000 in a small local credit union and $17,000 per month of reocurring income direct deposited monthly. I found out later that the gauarantor is owned by nova credit. Both companies stated that they could not verify my income and demanded a $3200 up front payment to purchase rent insurance to make us elgible to rent the apartment. Apparently their AI was not coompatilble with my loocal credit union. They would not accept my monthly banking statements and payroll receipts as proof of income. As we were short on time we paid the nonrefundible $3200 to get the apartment. On top of this my credit score is 831. What a scam! My complalints fell on deaf ears.
15. august 2026
Svar fra TheGuarantors
Thank you for sharing your feedback, and we're sorry to hear about the frustration you experienced during this process.
We'd like to clarify a few points. TheGuarantors does not set the requirement for a Lease Guarantee - that determination is made by the building as part of their leasing criteria. We're a third-party company independent from the property, and our role is limited to providing a Lease Guarantee when a building requires it or when an applicant elects to use our service.
TheGuarantors is not owned by Nova Credit or vice versa. Nova Credit is simply one tool we use when evaluating Lease Guarantee applications.
Regarding your proof of income, income verification is one of many factors we look at to assess whether we're able to approve an applicant for a Lease Guarantee or not. In your case, it looks like your application was approved and you were able to successfully secure your lease guarantee with us, which allowed you to move forward with the apartment.
We understand that navigating the Lease Guarantee process during a time-sensitive move can be challenging. We appreciate you taking the time to share your experience and are glad we were able to help you and your daughter secure the apartment of your choice. If you have any additional questions or need further clarification, please don’t hesitate to reach out. We’re happy to help.
Best regards,
TheGuarantors Team
Everything I had question with they…
Everything I had question with they explained everything and they are very patient with me because I don't know how to use the Internet and they walked me through it all and they told me everything I needed to know and if I didn't understand they broke it down for me they were very professional with the application and every step of the way they explained everything I give them 10 stars 🤩
14. august 2026
Wonderful job that's with ever…
Wonderful job that's with ever representative that I spoke with everyone did a amazing job.
1. august 2026
The process was fairly straightforward…
The process was fairly straightforward and easy. However , I resent having to pay for a service when I provided ample financial information showing I could pay the required rent.
12. august 2026
Svar fra TheGuarantors
Thank you for taking the time to share your feedback, and we're glad to hear the process itself was straightforward and easy!
We understand that paying for coverage can raise questions, particularly when your financial profile is strong. Lease Guarantee requirements are set by the property, not by TheGuarantors, since each landlord has their own risk profile and applicant requirements, which is why coverage may sometimes be required even for well-qualified applicants.
We appreciate you choosing us to help secure your apartment, and please don't hesitate to reach out if you have any other questions.
Excellent service from WeChat 19
Excellent service from WeChat 19. She was very patient and professional to answer all my questions
8. juli 2026
Anmeldelse skrevet uten oppfordring
You guys did a great job if it wasn’t…
You guys did a great job if it wasn’t for your help I wouldn’t be in my place thank you so so much
11. august 2026
Fast & Easy process!!
7. august 2026
Dette er Trustpilot
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