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TheGuarantors Anmeldelser 

355
•
TrustScore 4.5 av 5

4,6

Finansinstitusjon
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

My experience was extremely fast and easy. I had an answer in a matter of minutes and it was positive. When looking for an apartment, it can often be a lengthy process and fraught with challenges. So... Vis mer

Vurdert til 5 av 5 stjerner

I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Vis mer

Vurdert til 5 av 5 stjerner

The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Vis mer

Vurdert til 5 av 5 stjerner

The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Vis mer

Informasjon om virksomheten

  1. Finansinstitusjon

Skrevet av virksomheten

TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.

Kontaktopplysninger

A faster, easier path to approval

We guarantee leases so you can qualify for the home you want.

4,6

Enestående

TrustScore 4.5 av 5

355 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 91 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(355)

343 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Amazing

Amazing! They are the reason why I got approved and my first Apartment.

Thank you so much! The Guarantors :)
#LA #FirstApartment

2. september 2026
Vurdert til 1 av 5 stjerner

Extremely frustrating at every step

First, I filled all the application details correctly. But when I added my roommate, my information was changed to his prior unfinished application for no reason.

Correcting this was a nightmare. It was nigh impossible to reach a human as the phone number for a live person isn’t even listed on the contact us section and the AI support bots are next to useless and waste 5+ minutes of your time before finally opening a support ticket for a human.

The first support person incorrectly stated that the address I requested to update our application to wasn’t a valid registered building, even though it is literally the address when you Google the building name.

Someone eventually called me by phone and I missed it. When I called back, the next person had no idea why I’d been called, and proceeded to lie about the live support number being listed on the website when only the chat bots are. Then he backpedaled and said it was a common complaint that he’d bring up to the product team, but this mistake seems to be done on purpose.

After that, I requested to cancel, but for some reason you can’t open more than one application?! So I had to go through this song and dance of waiting an hour or longer for each reply just to cancel and then to reopen.

It took almost a week to fix an application back to the details i literally submitted it with. Ridiculous

20. august 2026
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Svar fra TheGuarantors

We agree that processing times should be much faster, and we apologize that your specific application took longer than anticipated.

We do want to clarify that after you started your application on August 20th, we were able to pre-approve your application on August 21st. Unfortunately, we were not able to proceed with finalizing the application without receiving confirmation from your leasing office to verify the lease details, which did not come until August 25th.

There were also a few issues that contributed to the confusion during the process. The current address listed in your agreement for one of your co-tenants was incorrect, as you flagged. This is a section of the application that users enter themselves instead of us, but we apologize that correcting it added additional time to the process.

We also want to address the communication issues you experienced. We're sorry that reaching a live representative took longer than it should have. We did attempt to reach you by phone to follow up but we did not get a response.

We're glad you were ultimately able to move into your apartment using our lease guarantee, and we hope that the next time you apply, the experience is much smoother.

Best regards,
TheGuarantors Team

Vurdert til 5 av 5 stjerner

They made it fast

They made it fast, easy and convenient. Definitely recommend to those looking for that perfect place to call home. Thanks.

2. september 2026
Vurdert til 5 av 5 stjerner

The Guarantors helped me

The Guarantors helped me secure an apartment by myself. The application process was very straightforward and fast. I would recommend them if you need a guarantor or have less than ideal credit

26. august 2026

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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