The Golf Growth Group Anmeldelser 

In response to Vicky's review below, I experienced a similar issue.

During my sales call (which I later obtained through a Subject Access Request), I specifically asked whether I would be able to play in competitions. I was clearly told: "Yes, there are no restrictions."

I am currently pursuing a court claim. Unfortunately, the original claim was issued in my personal name rather than the company name of which I am the director. If the court does not allow the claim to proceed on that basis, I will be resubmitting the claim in the company's name. Either way, given the strength of the evidence available, I fully intend to pursue the matter through the courts.

Anyone wishing to hear the call recording evidence, with personal information redacted where appropriate, can contact me at Luca Goalkeeping.

I also raised a chargeback dispute through my bank. The Golf Growth Group rejected the chargeback and maintained that I had received the Terms and Conditions before making payment.

However, the evidence which i submitted to my bank as part of the original chargeback complaint demonstrated this was not the case. An audit report provided by The Golf Growth Group confirmed that the Terms and Conditions were sent to me after payment had been made. I was also able to demonstrate that through this same audit report, that the contract was also send after payment was made - Which is a clear failure on their "Service Explanation Sheet":
Initial Process:
- Review and sign your contractual agreement
- Make your deposit or full payment to secure your slot and receive your golf allocation

I also supplied my bank with an email trail confirming the payment date and time (10:24am on 10th February) and then when the Terms and Conditions were issued, along with the contract (10:41 on 10th February). For reference, the contract or T's & C's did not detail a restriction of competition play, which is why i signed this. This was found out a day after at the golf club, which is when i immediately raised the complaint and requested a refund.

Following a formal complaint to my bank, they acknowledged that my evidence had not been properly reviewed and that they had failed me as a customer. They further confirmed that the evidence demonstrated contradicting evidence to what The Golf Growth Group had submitted wasn't properly reviewed.

Although the bank could not recover funds through the chargeback process because the dispute had already been closed, they paid me a considerable amount of compensation for their failure to investigate the matter correctly.

To be absolutely clear, this compensation payment was not the result of a successful chargeback and did not come from The Golf Growth Group. It was a payment made directly by the bank in recognition of their handling of my complaint and their failure to properly assess the evidence provided.

I will therefore continue with my legal claim relating to misrepresentation and mis-selling, particularly in light of the additional legal advice and support I have since received.

If anyone would like to see the evidence I have obtained, including the call recordings and the bank's correspondence relating to my compensation payment, please feel free to contact me.

I may also be able to offer guidance on the process of bringing a claim.

If you believe you were provided with inaccurate information during a telephone conversation, I would strongly recommend submitting a Subject Access Request (SAR) to obtain copies of your personal data, including call recordings where available. Organisations are legally required to respond to valid SARs within the applicable timescales.

The recordings I obtained not only capture me asking whether I could play in competitions and being told "Yes, there are no restrictions", but also a later complaint call during which a representative stated:

"If that's been confirmed, then this definitely shouldn't have been confirmed."

These recordings are highly relevant to the issues I have raised.

Good luck!

Avoid avoid avoid. Absolute scammers that er are now taking legal action against and have reported to trading standards for mis-selling.

They do not deliver the golf package the sell and fail to disclose we cannot do weekend, despite this being discussed on the phone as the reason we would be signing up.

We are contacting every club on their list to ensure they know the kind of company they are affiliated with

I cannot praise The Golf Growth Group enough. Working with them on our past two Charity Golf Days has been not just easy but a delight. They make the whole process run so smoothly and that is not only noticed by me, but from the feedback we get from the players attending on the day. We worked directly with Rich, who is not only organised, he fully understands our objective for the day (as a fundraiser) and helps us make the most of it; as well as being kind and friendly and fun to work, his support goes over and above the Golf Day itself. I coudn't recommend working with these guys more.

I received unsolicited advertising proposals from The Golf Growth Group promoting a partnership with Hendon Golf Club for my travel business.

I politely declined, but continued to receive follow-up emails. I also sent a message through the company’s website and received no response. Despite these attempts to make my position clear, I have now received another sales email offering a one-year package at the equivalent of £240 per month and requesting a call or Zoom meeting.

My concern is the failure to acknowledge and respect a clear decline. Having to repeat that I am not interested, across more than one contact channel, is frustrating and leaves a poor impression of the company’s communication.

I have not purchased the package, so this review relates solely to my experience of The Golf Growth Group’s sales approach, rather than the advertising service or Hendon Golf Club itself.

Please acknowledge my previous messages, remove my contact details from your marketing lists and stop sending sales follow-ups.

Update: The Golf Growth Group has acknowledged our complaint and advised that our details have been forwarded for manual removal from its marketing list. They have also requested that we remove this review.

We will not be removing it. The purpose of this review is to share our genuine experience, highlight concerns about unsolicited marketing practices and help other businesses make informed decisions. It is not intended to damage the company's reputation, but to encourage accountability, transparency and respect for recipients' wishes.

We had already declined their services, yet further marketing emails followed. A clear refusal should be sufficient. We should not be required to click unsubscribe links, particularly when the sender's identity cannot be independently verified.

Acknowledging a complaint does not invalidate the experience that prompted it. We await confirmation that our marketing preferences have been respected.

**Update: Rating Revised to Three Stars – Unsolicited Marketing and Subsequent Handling**

We have increased our original one-star rating to three stars in recognition of the company's confirmation that our email address has now been added to its marketing suppression list. We acknowledge and appreciate the steps taken to resolve our complaint.

However, despite clearly explaining that our review concerns unsolicited marketing communications, including further contact after we had declined their services, we have received repeated requests to remove it.

For clarity, we have never purchased or used the company's services, nor have we suggested otherwise.

We respectfully disagree with the suggestion that a review should only reflect the experience of purchasing a product or service. A person's experience with a business begins long before any transaction. Marketing approaches, professionalism, communication and respect for privacy are all legitimate aspects of that experience.

We also believe that a clear written refusal should be respected without requiring recipients to click unfamiliar unsubscribe links, particularly when the sender's association with the organisation cannot be independently verified through its website.

While we acknowledge the eventual resolution, we find the repeated requests to remove our review disappointing and increasingly pressurising.

Our decision to increase the rating to three stars reflects our commitment to fairness and balance. We recognise the positive outcome while maintaining an honest account of our original experience.

A review does not have to be positive to be fair. We believe individuals and businesses should be able to share genuine, factual experiences without feeling pressured to withdraw an unfavourable opinion.

Great experience with Richard and Ryan at The Shire. Always very hospitable and relaxed, yet very professional.
Good company, good blokes. See you again soon!

Excellent day as always, the team always put on an amazing experience. Top golf courses and superb networking

Great event as always. Big thanks to Richard and the rest of the team for organising.

Richard and ryan were amazing as ever. Always made to feel welcome and defo being the fun factor

Great course and fun day

Always a fantastic day laid on by The Golf Group. Excellent courses and hospitality. Ryan and Richard are always on hand ensuring everybody’s day is smooth and enjoyable.

It was our first official golf day with the Golf Growth Group guys and what a nice bunch they were. Very well organised from the start — waters, snacks and Bacon rolls followed by lunch and networking. All the scoring tech worked very well along with the digital advertising. Top day!

It’s my first event and it’s been a great day. Really well organised from the start and Richard was excellent. Will definitely be back!

Great day, course was really good, richard was a great host.

Richard and Ryan were amazing, organised a fantastic day, top golf course.

Great course, well organised day and fantastic value for money.

Very well organised day at The Shire, looking forward to the next one.

Great experience, when we arrived was greeted warmly by Richard and Ryan, Tea and Coffee all set out ready to consume and they explained format of the day. Went for a quick warm-up on the range before heading to the 1st.
Course was immaculate, greens were slick. All in all very good day.
Thank you guys.
Toby Ford

Amazing day at the Shire. Richard and Ryan were amazing. Met lots of new people, super for networking. Highly recommend.

Mike and the team have gone out of their way to accommodate our requests as best they can, often at quite short notice. If you’re looking for a corporate golf partner, I highly recommend The Golf Growth Group.

Persistent spam e-mails!! I was regularly getting e-mails off these guys to help a company that I’m not part of but used to sell their products at my shop. My e-mail address even has a different company name in it! I ignored them for too long, reluctantly I called them very annoyed and expressed my annoyance to them and told them to stop. I was told it would stop and the next day, lo and behold, another one! They just keep coming and I keep deleting them. I can’t be arsed to call them, I feel sorry for anyone who uses them as they clearly don’t have a clue. Maybe this might get a response and stop them from e-mailing but I doubt it!