I made an order 3 days ago. It was sent with next day delivery. It never showed up I have sent 3 emails and been completely ignored. Sent visa Royal Mail. I would just like a refund now please. T... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I’ve been buying from this company for the last couple of years and the service is incredible. They answer emails. They sort out anything if anything goes wrong with the Delivery or a mistake. Ben mad... Vis mer
Previous orders have been completed pretty smoothly however I placed an order November 10th my money was taken but no sign of order. I have sent 3 e mails and 2 messages on the online chat option an... Vis mer
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The E-Cig Store is one of the UK's leading vape retailers, with 40+ stores nationwide and a fast-growing online store at theecig.co.uk. We stock thousands of TPD-compliant vaping products, including nic salts, e-liquids, shortfills, pod kits, refillable vape kits, replacement pods and coils from leading brands like Vaporesso, Elf Bar, Lost Mary and OXVA — plus our own award-winning Feast Treats e-liquid range and money-saving multipack bundles. Every order is picked and dispatched from our UK warehouse, with free e-liquid included on selected kits and fast Royal Mail delivery as standard. Our team of vaping specialists — online and in-store — are here to help adult smokers make the switch and existing vapers get better value. Shop online at theecig.co.uk or find your nearest store.
Kontaktopplysninger
Unit 1 Hammond Court, Whitehill Industrial Estate, SK4 1PQ, Stockport, Storbritannia
- Support@theecig.co.uk
- theecig.co.uk
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good reliable service
Good reliable service
Great quality products
Amazing flavour quality
Awful customer service and attention to detail
I ordered 2 x 100ml bottles and nic shots on 6th August totalling nearly £40 and they sent 8 cheap nic salts worth £16.
When queried they said they would refund postage and that they had sent the original order again on the 12th August and would be with me within 3-5 days and also asked me to send back the other liquids but wouldn’t pay for a label so I have to pay. Cheeky
I followed up the order and refund today and they have turned round and said we will send tomorrow! It’s 8 days since I was told it was on its way. Joke.
Was not happy with my juice has I…
Was not happy with my juice has I ordered tutti fruiti and got mentol instead not happy .
Efficient sales and service
Efficient sales and service. Prompt delivery with regular updates and information.
Would like to buy 100ml crystal mad…
Would like to buy 100ml crystal mad blue can you let me know when you have more of it in stock please
The first thing is that the company…
The first thing is that the company emailed me to let me know that the product was back in stock. Secondly, the price is very competitive and the turnaround is excellent. I will do business with this company as long as they stock my product.
Excellent customer service and products. Fast delivery.
Excellent customer service and fast delivery. Great choice of quality products. Dojo Blast 10k Fizzy Cherry is excellent flavour. Highly recommend. Thank you.
quality products speedy delivery
Wasn't long in my order coming very good
I specifically ordered 10 & 20 strength…
I specifically ordered 10 & 20 strength on the same shipment and yet again only 10s we're delivered this has happened twice now so I won't be returning customer
Well packaged and fast delivery
Well packaged and fast delivery. Got mine next day
Good value .
Good value .. fast delivery
Wasn’t expecting the nicotine salts to be delivered foc with the nicotine free 100ml oils so that was a pleasant surprise
Will use again
I brought the Innokin Endura T18e Vape…
I brought the Innokin Endura T18e Vape Starter Kit, as my Innokln TRINE unfortunately decided to die. I have brought from this company before and have had no problems and I trust them. Delivery was on time, however it became very apparent that the vape was faulty. I contacted the support department via email with the problem, it was very easy to do. They responded very quickly and gave me all the details to send the product back to receive a refund. I would highly recommend them.
Repeat order so quick to reorder
Repeat order so quick to reorder, and speedy delivery. Thanks 😊
Quick service
Quick service, my favourite ever vape flavour! Can't get it anywhere else, last time I drove all the way to Crewe for them 😅
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