The Bridge | Watch Straps Anmeldelser 

192
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Love these straps - comfortable, great design, and excellent service. Was disappointed that one of them cracked after a short time wearing it, but Sarah at The Bridge dealt with it straight away, send... Vis mer

Vurdert til 5 av 5 stjerner

Ordered the “Roger”, the “Aurelius” and the “Helm” bands for my Ultra 4. Absolutely love the products! They are extremely well made and look fantastic. I have had many other aftermarket bands and thes... Vis mer

Vurdert til 2 av 5 stjerner

The watch straps are smart, but the quality is poor. I purchased The Augusta Watch strap in July, and sadly by October both rings had snapped, and a crack appeared in the strap. The company did provid... Vis mer

Vurdert til 5 av 5 stjerner

I purchased The Helm. Great experience and great fit, feel and comfort. The styling is excellent and the sailcloth material is durable, yet sophisticated. It dresses up my Apple watch Ultra 4 just the... Vis mer

Informasjon om virksomheten

  1. Produsent av armbåndsur

Skrevet av virksomheten

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(192)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best customer service EVER!

I bought three apple watch straps for a family member on the buy 2 get 1 free deal. They arrived the next day. He didn't like two of them so I contacted The Bridge and they were happy for me to return them for an exchange. Absolutely delighted with the customer service, the new straps also arrived the day after they received the returned ones!! I can highly recommend this company to anyone who wants good products and the best customer service I've ever experienced!

15. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve now bought 3 straps for my Apple…

I’ve now bought 3 straps for my Apple Ultra 2. I have to say what a pleasure it was to buy from The Bridge, lightening delivery service, fantastic customer service, and the quality of the straps are just fantastic, far better than the original Apple straps.⭐️⭐️⭐️⭐️⭐️

11. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

International shipping returns is paid by customer!!

Item was too big. Returns are paid by the customer which is international. It doesn’t make financial sense to return. Shame on them!

28. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi GC, so sorry that you have not been happy with the experience with us. All feedback is massively appreciated. I totally understand where you are coming from. On one hand, we would love to provide free returns for everyone but on the other hand, it can be quite tricky for a small business to fund a lot of returns. We try to publish all the accurate measurements for fitting on site for customers to make the best informed decision. It's an area of the business we are carefully looking into at the moment. I think this is a perfect case of where we could improve. I'd like to personally see if I can make this up to you, so I have requested a few more details via Trustpilot. Hope to hear from you soon.

Oliver
The Bridge Watches

Vurdert til 5 av 5 stjerner

Super band

Super band, super company. Had an issue that they satisfied quickly. Would most definitely recommend the company and their products.

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Had a fitting issue with the first strap but Sarah responsed straight away to my email and they sent a replacement of my choosing straight away, no questions asked. New strap is great, highly recommend the Vienna Sport.

2. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My Henley watchband recently broke from…

My Henley watchband recently broke from the buckle after having it for 8 months. I reached out to their customer service department to see if they might be able to send me a replacement. They reached out immediately to get information to send out a replacement band. Sarah was so understanding and helpful. I love their bands and get compliments all the time. Mike

1. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Horrific customer service

Horrific customer service. SHOP ELSEWERE FOR A WATCH STRAP. After two failed deliveries, notwithstanding I received no notifications of the delivery or any attempt to make the delivery, I have requested a refund and have had no luck receiving a refund for 7 months now.

2. juli 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi Nolan, firstly I would like to apologise that this has been the experience you've had with us. This simply isn't good enough on our end.

We rely heavily on third-party delivery partners to ensure your order get into your hands safely. It seems like this on this occasion, they fell short. However, you did not buy from a courier; you bought from us. So it should have been our number one priority to make this right for you.

I am currently conducting an internal investigation into what happened here, and you can expect someone to be reaching out to make this right for you.

Truly hoping we can turn this experience on its head.

Once again, apologies for falling short, Nolan.

The Bridge Team

Vurdert til 5 av 5 stjerner

Couldn’t ask for a better experience…

Couldn’t ask for a better experience dealing with a broken piece on a strap. Response time was excellent and the issue was resolved in a couple of days. Replacement is on its way.
Quality and concern for clients is unmatched.

25. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Customer service was great

Customer service was great. I purchased a band and had a slight issue and within one day, I was contacted by customer service and a replacement was sent. Will definitely purchase again in the future.

20. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer experience following a rocky start

I would have rated this a 3 star had it not of been for the great customer experience which gave the product a second chance. The first strap I received broke within hours of me putting it on my wrist. However following my complaint, the team at The Bridge did not raise any questions and simply replaced the band with a brand new one. I went for the Aurelius Green again and all has been good since. I absolutely love my strap and have already had 3 compliments on it and it’s only been 1 day. Thank you team for a truly great customer experience.

19. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Don't use Bridge Sailing Straps when Sailing!

Don’t use the sailing watch straps for Sailing or any sport! I had an Apple Ultra with the bridge Sailing watch strap. I saw my watch go overboard with the strap connected to one end of the watch. The spring connectors they use to attach the strap to the sliding Apple Watch connector are very flimsy, and very thin. about needle's width, its the weakest point.

The definitely will be the last strap you buy as you see your watch fall off your wrist into the water or snow!

26. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great customer service

Great customer service, fixed a minor problem with the strap straight away in a friendly and helpful way.
The straps are great look stylish and are very comfortable.
So easy to do business with!
Thanks

17. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent Customer Service

My shipment arrived as an empty box with the clasps clipped and strap gone, clearly a quick thief during shipping.

I sent an email to the address in the shipping order confirmation email and within 12 hours Sarah from the support team responded.

Sarah let me know a new strap was already requested and prepared to ship. One week later it arrived. Hands down a five star experience resolving my issue and the strap is just as great in real life as it looks in the photos.

6. mars 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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