The Bridge | Watch Straps Anmeldelser 

192
•
TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Love these straps - comfortable, great design, and excellent service. Was disappointed that one of them cracked after a short time wearing it, but Sarah at The Bridge dealt with it straight away, send... Vis mer

Vurdert til 5 av 5 stjerner

Ordered the “Roger”, the “Aurelius” and the “Helm” bands for my Ultra 4. Absolutely love the products! They are extremely well made and look fantastic. I have had many other aftermarket bands and thes... Vis mer

Vurdert til 2 av 5 stjerner

The watch straps are smart, but the quality is poor. I purchased The Augusta Watch strap in July, and sadly by October both rings had snapped, and a crack appeared in the strap. The company did provid... Vis mer

Vurdert til 5 av 5 stjerner

I purchased The Helm. Great experience and great fit, feel and comfort. The styling is excellent and the sailcloth material is durable, yet sophisticated. It dresses up my Apple watch Ultra 4 just the... Vis mer

Informasjon om virksomheten

  1. Produsent av armbåndsur

Skrevet av virksomheten

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

192 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(192)

84 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I have been purchasing these watch…

I have been purchasing these watch bands for several years. My last purchased I was unhappy with the product. Being that I am in the United States and shipping takes forever. The bridge went the extra mile to make sure that I had a strap that I wanted with very little inconvenience whatsoever. Their communication was consistent and they put the customer first which in today’s landscape is very rare. I highly recommend anyone looking to buy a watch strap/band to look at the Bridge and all of their unique design designs. You won’t go wrong.

26. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

AMAZING CUSTOMER SERVICE!!!

I cannot say enough positive things about my experience with The Bridge Watch Straps.

I bought my Henley Strap back in February and I love it!! However a couple of weeks ago I was taking our 10 month old puppy out for a walk and he jerked my arm really hard and caused me to hit my watch on the door latch and it broke one of the spring bars that holds the strap on. I sent a message about it to The Bridge and they asked for pictures which I happily supplied. I was simply hoping that they would send me a new spring bar and I was more than happy to pay for it...HOWEVER what they did was way over and above anything they needed to do. They sent me a completely brand new Henley Strap free of charge!!! I will definitely be buying from them again in the future!!!

15. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great watch strap and customer service

Great watch strap - perfect for gym, casual or dress. Outstanding customer service! I requested a small replacement part for my strap and received a new strap instead! I highly recommend this company and their products.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Happy customer

I like the design so I wanted to try the Polaris watch strap. There was an issue with the placement of my order but the company stepped up and helped me get the right product. Upon timely receipt, I found the quality to be excellent and the strap to be comfortable to wear. I very much appreciate the customer support and quality of the product. Highly recommend this vendor.

18. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Selection, Quality, and Customer Service!

I ordered watch straps from The Bridge based on a recommendation from my brother, and I'm very happy that I did. They have a great selection of watch straps that look great with my new Apple Watch Ultra. The watch straps fit perfectly onto the watch and adjust well to fit comfortably on my wrist. When ordering, I forgot to apply a discount code I had and contacted Customer Service to see if there was anything they could do. Not only did they respond promptly and honor the code, but they shipped my additional watch strap to me promptly and for no additional shipping charge. Overall, I'm very happy with the quality of their watch straps and their commitment to serving their customers.

29. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great strap

Great strap, minor issue which they rectified immediately. Would recommend.

28. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Great customer service

I loved my strap when it arrived and it was very comfortable. However, it fell apart after after less than 3 months. I emailed the co and received a replacement in 24 hours. Superb service and hope that the original strap was simply faulty.

15. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

US Buyers Beware of Return Shipping

United State buyers be 1000% certain this is the product you want. Ordered a strap for a Apple Series 11 watch. Shipping took a long time and when the strap arrived it was low quality for the price they are charging. When I tried to initiate a return they wanted to know why and let me know I had to pay shipping to England to return the watch.
Shipping cost $21, which is 1/3 the cost of the strap.
There are better quality straps at a lower price point and with free shipping as a return policy.

12. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi Keith,

Sincere apologies that this has been your experience with us. I think there must have been some breakdown in communication because this is certianly not how this shoul have played out. Thats on me for not providing the right training for our CS reps - I'll be making sure to revise this particular scenario with them ASAP.

In the meantime, I'd like to personally resolve this for you and make sure you've had an at least net neutral experience with us.

I have requested some additional details via Trustpilot so that I can look into this and come up with a POA.

Again, apologies. We got this very wrong and I would feel the same way if I was in your position.

Kind regards,

Oliver
Founder | The Bridge Watches

Vurdert til 5 av 5 stjerner

Purchased my 3rd Bridge strap

Purchased my 3rd Bridge strap. Love them! Quality is exceptional. Colors do not fade. I happened to be in UK this week. Ordered online and had shipped to my hotel. Easy to add the address. And their customer service team stayed in touch with me to ensure I got it with no issues! Love the British Racing Green!

14. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Bridge rules!

The quality of the watch strap is excellent, and it lives up to how it appears on their site and in ads. Additionally, The Bridge went beyond the call when I forgot to apply a discount code I had when I made my purchase, and when I contacted them about it, they immediately refunded the difference to me. THAT is excellent customer service!!!

10. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Good quality and customer service

Bought the Henley strap almost a year ago. Love the look and material. Looks good wearing it out on the town, and holds up well and dries fast after a workout.

The latch broke on it, but the company offered to send me a replacement for free .. good customer service

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Dreadful customer experience

Dreadful customer experience - returned two orders, had to chase up getting a refund and now six weeks since the original return I am still waiting to get the refund on my second order.

I felt the watch straps were ok, no better and no worse than others you can by for your Apple watch.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi Michael, firstly, sincere apologies that this has been your experience so far - this is completely off the mark on our end. I have requested some additional information via Trustpilot so I can personally dig into this and find out where we went wrong but most importantly, so i can figure out how to make this up to you.

Once again, sorry for the issue so far, but I'm confident we will turn this one around.

Kind regards,

Oliver
Founder | The Bridge

Vurdert til 5 av 5 stjerner

Great customer service provided by Sarah

Great customer service provided by Sarah. I had a slight problem with an order and it was resolved quickly and without fuss.
My biggest problem now is to stop ordering straps! I already have 7 and I keep seeing new ones that I’d like. 😊

20. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Tycoon Strap I ordered arrived the…

The Tycoon Strap I ordered arrived the next day. Great quality and definetly worth the premium price. There was a small issue with head locking mechanism and The Bridge's customer service team sent me a replacement quickly without any fuss.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Incomplete watch strap

I ordered a watch strap, but it arrived without the pieces needed to connect it to an Apple Watch. I contacted Bridge, who apologised and promised to send a replacement. A week later, I still hadn’t received it, so I contacted them again. They said the connectors were out of stock but would dispatch it as soon as they came in, without giving me a timeline. I asked for a refund, but I didn’t hear back. Since I bought through PayPal, I raised an issue with them. A week later, I received a notification from PayPal that I’d get a full refund because the seller hadn’t responded to my query in time.

1. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi Conor, so sorry that this was your experience with us - totally unacceptable. I have requested some more information via Trustpilot to help me get to the bottom of what happened here and how we got this so awfully wrong! One thing I know for sure is that we will make this up to you.

Massively appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

Vurdert til 5 av 5 stjerner

Very nice, good quality straps

I had been looking for some nice watch straps for a little while now, and The Bridge had exactly the kind I was looking for. There was a slight issue with the original shipping, but The Bridge took full responsibility for this, apologised and put it all right - I was kindly given an additional strap too. The straps themselves are great quality, and I appreciate how they handled things in the end. Mistakes happen, but they did make it right.

16. september 2025
Anmeldelse skrevet uten oppfordring
Logoen til The Bridge | Watch Straps

Svar fra The Bridge | Watch Straps

Hi Charlie,

Sincere apologies for this. Not the experience we want our customers to receive - that's on us.

I have requested some more information via Trustpilot so I can make sure the team has already fixed this for you (understand this reply is a little late) but i will ensure you come out of this with a net positive experience.

Appreciate your patience and understanding.

Kind regards,

Oliver
Founder | The Bridge

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