The Bicycle Lounge Anmeldelser 

If you are looking for a new bike, repairs/servicing, spares or general cycling advice or help. The Bicycle Lounge in Ormskirk is the best place to go.
I’ve just bought my fourth road bike from them and been a customer for eight years. I wouldn’t go anywhere else. I’ve got other bike shops closer to home but these guys are SO good I’m more than happy to travel over Ormskirk to see them. Always happy to help, a warm welcome and a real “can do” attitude. As retailers go Matt and his colleagues, Howie, Paul and Sean are all top notch. Highly recommended 😊

Matt and his team offer a first class service and I have already recommended them to everyone in the office. I recently brought a Cervelo and travelled up from London to pick up my bike and get it fitted. From the first phone call to me getting fitted and walking away with a big smile on my face. The time they spent with me getting everything just right was brilliant. The team's knowledge and experience was world class.

The gents at Bicycle Lounge were great fro the moment I walked in to the time I walked out with my new purchase.
Lots of freebies thrown in too.
Highly recommend ⭐️⭐️⭐️⭐️⭐️

From the first phone call to collecting the bike it was a pleasure nothing was to much for any of the staff and everyone was very professional the bike fit was the first I had experienced but was well worth it and would highly recommend the bicycle Lounge for anything to do with cycling Matt and his team are very experienced in all aspects and all levels of cycling
Thank you
Regards D

I brought a custom build Cervélo S5 from Matt at the Bicycle Lounge. The service from start to finish was impeccable and I cannot recommend more highly. Matt went out of his way to secure an extremely competitive price and the service when specifying the bike was faultless. Collection and pick up was better than any other bike shop I have used before.

Highly recommend this place, all the staff were great from start to finish, very helpful and bike fit made a huge difference, 5*

One of the best customer services around. My 2nd Bike Purchase from these guys, and not the last.
Any issue that's arose or questions I've had they've helped me without hesitation.

Great insight and advice to select the most suitable bike. The depth, breadth and practical knowledge Matt has to ensure the best fit and set up is impressive and makes such a difference.

Matt sorted my electrical problem with my recent purchase of a kicker core keeping me updated all the way until the new one arrived fantastic service I would recommend this company on any bike or trainer purchase without hesitation well done the bicycle lounge

Brilliant service from Matt and his team.the advice and attention to detail is second to none. I’m a relative beginner in the cycling world but Matt spent a lot of time setting me up on the bike and giving me the confidence to get going. From initial enquiry about the most suitable bike to the fit and collect has been brilliant.
Thanks to all involved.

The service from Matt and Sean is outstanding and to be honest I was a bit taken aback at times as not really used to it these days! But that's the difference when you go to a local bike shop like Bicycle Lounge, they are more than happy to help with whatever it is you need, and you feel like a valued customer getting a tailored service, therefore I will always keep going back there!

Really professional on all aspects of buying my new Pinarello. Can’t recommend having a fit for your new bike too highly, Matt even put my cleats in the correct position on my shoes for total efficiency in pedalling.

Just collected my Pinarello. Matt and the team really do go the extra mile. I spent around 90 mins with Matt getting the bike fitted, nothing was too much trouble. They answered quickly on email around my queries on the bike spec, etc. Fantastic experience and great service. Thanks guys!

The attention to detail and level of service received from Matt and the team was second to none during the purchase process and during the free bike fit that came with the purchase. I recommend Bicycle Lounge very highly and will definitely be buying my next bike from them!

Great service, great products and most of all brilliant advice. Matt spent nearly 2 hours with me fitting my new Pinarello and giving me lots of advice which is brilliant. 5* Buying experience and I'll be back to sample the services the shop offers to keep my new pride and joy in tip top condition!

Matt is fantastic. For the first time in a long time, I felt like a valued customer despite walking in off the (virtual) street. Very knowledgeable, accommodating and responsive, whilst offering great value. Can’t ask or wish for more!

I specifically wanted to purchase a Pinarello for my birthday in early 2024, I looked at other suppliers but The Bicycle Lounge had the most appropriate Prince with Most carbon wheels in stock within my budget. Christmas holiday intervened but the team prepared my new bike ready for me to pick up from the shop just after & I am super happy with my purchase! I was apprehensive about where I could leave my car whilst I picked up the bike so imagine my delight there was a car park directly over the road from the shop. Many thanks to Matt, Sean & Howie for taking the time to explain the basics of Di2 & the offer of a free first service within the first 6 months of use, Most impressed with my first experience of The Bicycle Lounge.

Matt and his team went to great lengths to ensure that my new Pnarello Prince was assembled just as I wanted it. On collection Matt helped with the download of the Shimano app and explained it's functions and that of the Di2 groupset fitted to the bike.

I made an initial phone enquiry and was booked in to be measured up the same day. The staff were very friendly, knowledgeable and the process took approximately 1 hour. Within a week I was back again to be fitted for my new gravel bike. Matt was very thorough in making sure I was comfortable on the bike, making minor adjustments to the saddle and handle bar reach where necessary. Having never used clip in shoes before, I very grateful for the excellent advice he gave on what to expect from this set up. From start to finish the customer experience from Matt and his staff has been excellent. If you are looking to purchase a new bike I would highly recommend Matt and his team at T.B.L Thanks guys. 👍🏻👍🏻.

Outstanding service (as always). My Cervelo C3 developed a small vertical crack in the front fork by the disc brake housing. Despite the bike being 4 years old with significant mileage, Matt and TBL staff followed this up with Cervelo. The model is no longer manufactured, so instead of replacement forks (which I anticipated paying for) I was provided with a new frame set and fork for a Cervelo Caledonian (the equivalent model) free of charge. I was delighted and astonished by this level of customer service. I have bought 5 bikes from TBL over the last 25 years and this is absolutely characteristic of their after-sales service. I would not think of purchasing from anywhere else.