Lowest price online for my Liv Devote Advanced 1 bike. Quick reply to email query. Fast, stress-free delivery from Club 75 specialist bike courier. Eddie kept me updated on progress by text, carried m... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Clothing order confirmed 29 April - since then nothing - appears item was never in stock. No response to email asking for a dispatch date / expected delivery date. Appears to be a complete shambles... Vis mer
Absolutely great service from ordering to delivery, they keep you updated. There club 75 delivery is amazing too, phone call to say when the bike is being delivered and what time, it came earlier than... Vis mer
Cracking little first MTB for my daughter, at a good price, great service and communication, emailed for an update, was answered very quickly. Well packaged too but I think that was Scott bikes, howev... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Westbrook Cycles - Mountain and Road Bike Specialists | Whatever stage you are at in cycling, Westbrook Cycles will find that perfect bike or accessory that suits you, your style of riding, and your budget. Our mechanics also play a vital role in the quality of the finished product that you purchase. Their love of bicycles shows in the pride they take in assembling and servicing your bike and not just the ones we sell. So whether its a minor tune-up or a major overhaul, you can count on us to do the job right.
Kontaktopplysninger
Storbritannia
- westbrookcycles.co.uk
Excellent service.I got the item I…
Excellent service.I got the item I urgently needed. I will use again. Cheers
Royal Mail messed up the delivery
Royal Mail messed up the delivery, they sorted it and had my purchase to me the next day. Excellent service would highly recommend.
Excellent
Excellent, great customer service and communication 🤩
Helped me get the bike i wanted and were helpful every step of the way 👌👌
However, the communication from their bike delivery company is rubbish.
Ordered a oneup tool
Ordered a oneup tool, sent 24 came the next day best price on the internet very good service.
I have used Westbrook a few times and…
I have used Westbrook a few times and find their service exceptional
Cactus Tongue bike bracket.
Stephen from Westbrook delivered outstanding service.
I recently purchased a Cactus Tongue wall hanging bracket from Westbrook Cycles and couldn’t be happier. The service from Westbrook Cycles was absolutely excellent—friendly, efficient and prompt from start to finish.
The Cactus Tongue bracket itself is of superior quality: beautifully made, solid, and stylish. It’s clear a lot of thought has gone into both the design and the finish. It holds my bike securely while looking great on the wall.
Overall, a first-class product matched by first-class service. Highly recommended!
OUTSTANDING !!
Wow what more can I say OUTSTANDING !!! From the initial enquiry to delivery was all handled with great efficiency, so kudos to Sam and the rest of the Westbrook team for that, but not forgetting Club 75 bike delivery for getting me out of bed before 7am to accept the delivery ( not a complaint ) Thank you for making a distance purchase super smooth and I would definitely recommend you to family and friends.A++++++++++++
SRAM parts
Ordered sram part was a little concerning as no update in a couple of days phoned up talked to gentleman very polite and well clued up who said he would call back which he did I received the parts very next day highly recommend Westbrook cycles and would have no hesitation in using them again thanks
As a previous review said
As a previous review said, it wasn’t in stock but ordered from the manufacturer on the day of order. The delivery time was stated as 3-5days…. It came in 4. Speaking to the operator, he was truthful and honest through out.
Disingenuous stock availability
One of those companies that is deliberately disingenuous over ‘ in stock ‘ items. Unlike the majority of other companies who have available from supplier as an alternative to let you know the delivery will be longer than in stock items. To make matters worse there is no communication updates. Had to cancel after a week of nothing. To their only credit they cancelled immediately.
Very good service
Very good service, prompt communication response and quick parcel delivery. Minor issue with order was handled and solved with great attitude.
Great customer experience
Absolutely great service from ordering to delivery, they keep you updated. There club 75 delivery is amazing too, phone call to say when the bike is being delivered and what time, it came earlier than they anticipated but even then they messaged ahead of time with an update ETA. Cannot fault any part of the process. Even after a bad experience with another company where you couldn’t get hold of them, these have a number you can call and they were more than happy to help over the phone.
Excellent service all round
Excellent service, parts ordered and received with no problem and exceptional customer service in between.....highly recommended.
Great service and product catalogue
Great service and product catalogue. Bought some hard to find parts for a 2010 Scott Fr20 voltage. I wanted to upgrade it to a bolt thru rear axle. They had all the parts needed for the conversion. Whilst searching for the parts it told me that certain parts came directly from Scott so I knew that it would take some time. Website is spot on full of information and the service on the phone is top notch! I can highly recommend.
Bad experience. Order place on May 11th
Order place on May 11th. No update until 19th. Emailed them and they said no stock. Bad experience.
Why Saturday?!
A good bike shop, but why it's closed on a Saturday is a surprise, to say the least.
Customer care is second to none
I cant recommend Westbrook cycles enough. I placed an order and it came super quick. But then I realised it wasn't what I wanted so asked for a refund. Nothing was too much trouble for them. From the start their customer care has been amazing. I will definitely be using them again, and next time, for an item I do want......... Highly recommend!!
Great communication from start to…
Great communication from start to Finnish. Bike delivered exactly on time stated by delivered people. Highly recommended
Recent Cervelo P 105 race/ TT bike bought
Recent Cervelo P 105 race/ TT bike bought. Excellent build and service from start to finish. Fantastic communication and purchasing experience, thanks Sam! I am not local but will be using Westbrookcycles in the future. Highly recommended.
Great service, responsive and helpful.
Very happy with my purchase of my new bike - Cervelo S5. Great price and was kept up to date with delivery which arrived in less than a week - all packed well and set-up nicely so jt only needed front wheel (and pedals). Had a few post sales questions which were answered very quckly with good advice - so overall really happy with the experience.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








