The Portable Monitor Anmeldelser 

405
TrustScore 2 av 5

1,9

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Commandé Jamais reçu Arnaque Les gens qui notent bien participaient et participent toujours à cette arnaque

Vurdert til 1 av 5 stjerner

Ich habe sage und schreibe über ein Jahr auf das Gerät gewartet - geduldig und verständnisvoll. Bezahlt hatte ich per Vorlasse und auf Nachfragen zum Lieferstatus kam vom Kundenservice immer nur "bl... Vis mer

Vurdert til 4 av 5 stjerner

Werbung gesehen, überzeugt und bestellt. Leider ging es ca. 2-3 Monate, bis wir die Lieferung erhalten haben, aber wir haben sie erhalten + der Kundenservice war stets freundlich und erreichbar. Mir... Vis mer

Vurdert til 1 av 5 stjerner

ARNAQUE - FUYEZ !!!! Commandé début 2017, payé dans sa totalité, JAMAIS reçu. Quand leur service de chat était encore disponible, il n'y avait que des promesses. Je suis dégoûté de voir que... Vis mer

Informasjon om virksomheten

  1. Maskinvareprodusent

Skrevet av virksomheten

Discover our line of single and dual USB screen extenders. Step into the next era of laptop technology.


Kontaktopplysninger

1,9

Under middels

TrustScore 2 av 5

405 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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1,9

Alle anmeldelser

(405)

3 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

I ordered a Mono 15.6" on 22/01/2024

I ordered a Mono 15.6" on January 22, 2024, and as of March 5, I have not received anything. When I contact them through chat assistance, they simply assure me that my item will arrive soon. When I ask them to return my money, they likewise decline, leaving me unsure of what to do. I still have hope that I will be able to get my Mono, so please, if you are reading this, do not purchase from them at all.
They are now not responding to any of the messages I submitted; there is no Helpdesk support available, and sending an email would just result in the same response. I can't trust them, they don't want to build a business at all. It's March 30, 2024, and I haven't received or updated my order in 65 days.

Last Update.
It has been 100 days since I made my request through this website. They blocked my email and changed the website address to (best-portable-monitor) since they are such thieves, cowards, and scammers who took my money by making it seem like the product doesn't exist, which is what is currently occurring.
I filed a claim with my bank and asked for my money back.

24. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Please do report the scam

Everyone who lost their money should report their case!!! I can't paste links, but just Google the "report fraud" by Federal Trade Commission and e.g. Red Points's article on Fake Online Shopping Sites.

The website looks like an obvious scam--no company-specific details, no real articles referenced, no real pictures, half of reviews are reporting a scam. They probably just cover things up by showing logos of famous news outlets on their website and the number of followers on social media (which could have been bought or otherwise acquired without legit business operations). No proof of legitimate business. Really bad experience; a waste of money for many out there and a waste of time for me.

4. mars 2024
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Svar fra The Portable Monitor

Hello Paberu,

I understand your concerns and want to offer our deepest apologies for the extensive delay you’ve experienced. I need to emphasize that our intention has never been to deceive or disappoint our customers. Your experience, marked by such a long wait, does not reflect the high standards we aim to meet, and we are truly sorry for any doubt this situation may have caused.

We have faced challenging times, but we are now moving in the right direction and are fully committed to making things right. To underline our dedication and ensure transparency, our CEO will personally reach out to you. They will not only arrange the delivery of your order but also verify your information to ensure everything is correct and to your satisfaction.

Could you please send us your contact details at reviews@the-portable-monitor.com ? It’s a critical step for us to take immediate and effective action.

We want to regain your trust and demonstrate unequivocally that we are not a scam, but a company earnestly working towards rectifying our past oversights.

Vurdert til 1 av 5 stjerner

This remains a scam

This remains a scam! Every time the same excuses and I'm still waiting and this since 2019!!
Everytime another person answering you. Big promotional video's when having their first units available (is it even true?) and adds on Pinterest etc.
Keep away!

29. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Portable Monitor

Hello VDB,

I’m truly sorry for the ongoing frustration you've faced, particularly after such an extended period since 2019. Your feelings are valid, and we’re committed to changing the narrative that has been set. We are not a scam, and we’re taking significant steps to demonstrate this.

For concrete proof of our commitment, please note that Remi Thery recently shared a positive experience with us, highlighting the changes we’re making. Furthermore, our CEO will personally reach out to you to ensure your concerns are directly addressed and to arrange for your order's delivery.

Could you please email us your contact details at reviews@the-portable-monitor.com ? This will enable us to expedite this process and start making amends.

We’re determined to earn back your trust and show you our true commitment.

Sincerely,

Vurdert til 1 av 5 stjerner

It's a scam

It's a scam. They won't give you the product and won't return de money

10. mai 2023
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Svar fra The Portable Monitor

Hello Guillo,

Please accept our apologies for the wait, which I imagine must have been long for you.

I also want to let you know that we are finally getting back on track and are now able to deliver to our customers. However, I can assure you we are not a scam. You can also check out the review from Remi Thery, who was in a similar situation as you. After a call with our CEO, he understood our circumstances and decided to give us his trust one more time. He then received his package a few days later and is extremely happy with it.

Just to let you know, we are finally putting things in order and are determined to deliver to each of our customers.

Could you please send me your telephone contact details by email to this address reviews@the-portable-monitor.com so that we can get in touch to verify your information and schedule your delivery?

Once again, my deepest apologies for this wait.

Vurdert til 4 av 5 stjerner

My opinion about Flex 14"

I received my 14" Flex 1 month late (carrier rush during Black Friday and Christmas), but in the end I have no regrets, as the product is really high quality in terms of materials and screen resolution.

However, after testing several screen extensions from other brands (which I sent back), this is the one that best meets my expectations for several reasons:
- work from home and be more productive,
- to give a more professional image when I'm out and about with customers
- very good for a 17" computer (even if it encroaches by 1 cm on each side). What I like is that the computer is independent of the system: it's not held in a vice, and there's no risk of damaging the screen.
- space-saving when you have a shallow desk.
- quick software installation.

Negative point: stability due to its heavy weight. It tends to tip forward. To prevent it from moving, you need to set the tripod to its maximum open position. It's a shame you can't physically tilt the screen up and down.

A few months of use later, I'm satisfied with the product, it does the job. I don't know how I'll manage to work on a single screen again.

28. februar 2024
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Svar fra The Portable Monitor

Hello,

Thank you very much for your review.

This kind of review means a lot to us.

We are also working on all the negative point you are talking about.

Thank you very much, have a nice day.

Suzy From the support team.

Vurdert til 1 av 5 stjerner

J'ai payé l'article et j'attends depuis…

J'ai payé l'article et j'attends depuis 7 ans. Ils ont continué à mentir et à commettre des fraudes pendant sept ans sans être punis. Des centaines de personnes victimes d’une arnaque se sont rassemblées sur Facebook pour partager des informations et partager leur douleur.

I paid for the item and have been waiting for 7 years. They have continued to lie and commit fraud for seven years without being punished. Hundreds of people who have been scammed by them have gathered on Facebook to share information and share their pain.

25. februar 2023
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Svar fra The Portable Monitor

Bonjour,

Je tiens à m'excuser personnellement pour ce délai d'attente interminable.

Nous avons eu d'énormes problèmes concernant la livraison de nos produits suite à une panoplie de problèmes qui s'enchaînaient.

Nous sortons la tête de l'eau petite à petit pour livrer tous nos clients.

Si vous le permettez, je tiens à vous appeler dans les jours qui suivent pour vous annoncer une bonne nouvelle, je pense.

Je tiens aussi à vous rassurer sur le fait que nous ne sommes pas une arnaque, mais une petite société qui tente tant bien que mal de sortir la tête de l'eau.

Nous allons donc tenir nos engagements envers nos clients d'ici très peu de temps.

Encore une fois mille excuses pour ce temps d'attente.

Chris de l'équipe support

Vurdert til 1 av 5 stjerner

SCAM − There is no product

I ordered in December 2021. Never got anything but lies. Every second month, I'd ask them about my delivery, and they'd say "you'll get it in 2 months" with another lie.
Truth is, they probably don't have a product.
Why they haven't been closed, though, is a mystery.

24. februar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

It's been 9 years now..

It's been 9 years now... still no product and all they do is promise to deliver.

The product started as a Kickstarter project, where people could pledge (invest) money in the project and then you were promised a product when it was in production. The company assured us, that they would deliver in December 2015 and they already had a prototype which looked promising.

Then all the excuses started - they had issues with the hinches on the screens, they had issues with production, then Corona came around and so the production was also postponed, because everything was produced in China (which was funny, because they initially talked about production in Belgium where the company is placed).
And all the while you can see the "inventors" of this product living their best lives on Instagram and whatnot, travelling to tech fairs presenting their scam to the world, trying to scam even more people - it's hilarious we live in a world where people like these can wander around freely stealing money from people.

Long story short: it's 2024, not a lot of people have seen a product. I've talked to their support a few times now and last time I was told that 90% of their stock would go to fulfil old orders, but 10% would go to fill new orders. So basically you might be lucky to get a product, if you order now, but apparently if you're an original backer/investor or have ordered a long time ago, you might never see your product, since they spend your money producing products for new customers.

What a scam.

I've reported them to the EU Consumer Rights now - we'll see what they have to see about the whole thing.

In case you wonder if you should buy the product, the definite answer is: NO, stay away!

24. februar 2023
Anmeldelse skrevet uten oppfordring
Logoen til The Portable Monitor

Svar fra The Portable Monitor

Hello,

First, I would like to apologize for the 9 years of waiting.

secondly, we've had huge problems, as you mention in your review.

I also want you to know that you have not been scammed and that we are not a scam, on the contrary, we are a small company that has been taken for a ride.

We have now received our second stock and we are finally happy to be able to deliver to you.

Could I ask you for your phone number by email at this address reviews@the-portable-monitor.com so that the CEO can contact you to verify your information with you.

The 90% of people you mentioned will now be delivered.

Once again, sorry for the 9-year wait, I hope you will love the product.

Chris From the support team.

Vurdert til 1 av 5 stjerner

This business is a scam

This business is a scam. They have deceived many people out of their money by misleading, staling, lying and not delivering.

23. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Portable Monitor

Hello,

I'm really sorry for the delay in delivery.

As I said in a previous reply, we are not a scam but a small company that has found itself in great difficulty.

I would just like to ask for your phone number at this email address reviews@the-portable-monitor.com and the CEO of the company will call you to ask for more information and explain if you want to hear it, all the problems we had.

Again, I'm very sorry about all this.

Suzy from the support team

Vurdert til 1 av 5 stjerner

SCAM ALERT 2024

Please do not believe the green 5 star reviews…..really do your research on this company that have changed their name 5 plus times. SCAM SCAM SCAMS SCAMMERS SCAMMING. I gave them the order number more than 3 times and they keep giving excuses. I’ve asked for my money back and they want you filling out a form to obtain more personal information from you….why, when you have my credit card that paid for it in the first place. Now they trying to get all the. Negative reviews removed from trusted pilot.

23. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra The Portable Monitor

Hello,

I completely understand your opinion, I would probably do the same thing in your place.

But I want you to know that we are not a scam. We've had a lot of problems with the factory and a lot of other things.

May I ask for your phone number at this e-mail address reviews@the-portable-monitor.com The CEO will call you soon and explain if you want to hear all the problems and apologize again.

Again, we're sorry about this, we're in the process of sorting everything out to make everyone happy.

Suzy, from the support team

Vurdert til 1 av 5 stjerner

Ne passez pas commande

Jamais reçu, demande de remboursement faite plusieurs fois , à chaque fois c'est soit disant en cours. Fuyez c'est une arnaque

24. februar 2023
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Svar fra The Portable Monitor

Bonjour Mathieu,

Nous avons tenté de vous contacter plus tôt afin de vérifier ensemble vos informations.

Pourriez-vous nous indiquer un moment qui vous conviendrait pour organiser un appel ? Celui-ci sera bref, et je pourrai ainsi vous expliquer plus en détail les raisons de ce long délai d'attente et vérifier vos informations.

Vurdert til 1 av 5 stjerner

Accompte payé en 2016...

Accompte payé en 2016.... Jamais eu de news, rien reçu. Changement de nom de société, impossible de se connecter sur le nouveau site. Belle grosse arnaque de crowdfunding de nos amis belges. Alors pour preuve de ce que je dis :

Objet: Sliden'joy thanks you for shopping !
Date: 2016-08-05 13:44
De: "Sliden'joy" ............
À: ..............

Sliden'joy thanks you for shopping
Hi !

Thank you so much for your pre-order !

Thanks to this, you'll be one of the first people in the world to get the Slidenjoy :)

The remainder of the balance will be asked you in a few weeks, just before shipping.

We'll let you know :)

We invite you to like us on our Facebook page to be kept up to date with all stuff :

Your order :
Name : Ludovic L........
Email : l.........
address :..........
France

Model : twins abs orange 13"
Price excl. VAT : 349.00 €
Price incl. VAT : 422.29 €
Shipping : 39.00 €
Total : 461.29 €

Déposit : 60.00 €

Ps : pas 6 ans mais presque 8 ans.....

15. februar 2024
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Svar fra The Portable Monitor

Bonjour Ludovic,

Nous sommes désolés pour ce délai d'attente de 6 ans, qui est, je l'admets, beaucoup trop long.

Mais je vous rassure, nous ne sommes pas une arnaque, comme vous l'avez mentionné ci-dessus.

Pourriez-vous s'il vous plaît me communiquer votre numéro de téléphone ainsi que votre numéro de commande à cette adresse mail : reviews@the-portable-monitor.com ? Ainsi, nous pourrons vous passer un coup de téléphone pour vérifier vos informations avec vous.

Vurdert til 1 av 5 stjerner

They stole our money !

They stole our money !
We ordered more than 5 days ago, and they never sent us the product !
They always change their name with fake feedback from fake customers !
IT’S A SCAM !!!

23. februar 2024
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Svar fra The Portable Monitor

Hello Camille,

Please accept our apologies for the wait, which I imagine is not just 5 days, but rather 5 years?

We are finally in a position to deliver to everyone and are getting out of this long period of difficulty.

We agree that our name changes may have been worrying for you, but it was purely for internal reasons.

Moreover, we are not a scam but rather a small business facing significant challenges. You might want to check out the reviews by Julien de Carolis or Remi Thery, whom we personally contacted last week. We explained our issues over the years, and they understood our situation. They were kind enough to forgive us and give us their trust one more time. We shipped their orders the same day, and now they have their products and are extremely happy with them.

On another note, I also want to assure you that we do not fabricate reviews; all our reviews are genuine.

Could you please send us your telephone contact details by email to this address reviews@the-portable-monitor.com? Then, our CEO will contact you to verify your information and plan your shipping.

Vurdert til 1 av 5 stjerner

Beware of this scam since years

Beware of this scam since years. The Portable Monitor or Slidenjoy by "Thomas Castro" or "Charlee Jeunehomme" or "Laurent Wéry", all scammers not delivering any products

1. oktober 2023
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Svar fra The Portable Monitor

Dear Ropa,

We are sorry if you have been waiting for one of our products for a long time.

We want to clarify that we are not a scam, as you may think, but a small company doing our best to get by.

You can check the reviews from Julien de Carolis or Remi Thery, who were among the first we contacted last week. They too had been waiting a long time for their parcels. They had a call with our CEO, who explained our situation and difficulties. They were willing to understand this and gave us their trust again. We shipped their orders that same day, and they are extremely happy with their products.

Please, could you send us your contact details by email to this address reviews@the-portable-monitor.com so that we can reach out to you to make things right?

Vurdert til 1 av 5 stjerner

Jamais livré

Jamais livré, jamais remboursé. Du Kickstarter jusqu'à l'entreprise, du pur vol.

Edit : ils me demande de les contacter mais l'adresse Email n'existe pas et vous reviens directement.

13. mars 2023
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Svar fra The Portable Monitor

Bonjour Mickey,

Merci d'avoir supporté notre kickstarter, comme vous le savez le kick n'étant pas une marketplace mais un investissement risqué.

Tout fois nous sommes maintenant dans la capacité de vous livrer après de nombreux problèmes.

veuillez svp m'envoyer vos coordonnées sur cette adresse mail ci reviews@the-portable-monitor.com le CEO vous contactera pour pouvoir vous shipper dans les plus brefs délais.

Vurdert til 1 av 5 stjerner

I'd give negative stars if I could.

I'd give negative stars if I could.

I ordered this product three years ago, and still have not received it or received a refund. Many other people have had the same experience. We keep being told that "it's coming, we promise!" but it never does.

Also, the company keeps changing its name. When I ordered, it was Portabl. They have used at least three names that I'm aware of.

DO NOT BUY THIS PRODUCT FROM THIS COMPANY.

23. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

un abus de confiance caractérisé

Au moins 6 ans d'attente entre le moment où j'ai donné au financement participatif et celui où j'ai demandé puis enfin reçu le remboursement (d'une partie seulement) des frais engagés.
Ils en étaient deja a leur troisième appel aux dons/précommandes et n'avaient alors toujours rien de concret a proposer.
Après de multiples rebranding et une armée de clients floués, abusés, le slide/slidenjoy/portabl/flex est une des pires expérience en ligne que j'ai pu connaître.
Zero pointé pour cette bande d'incapables à l'honnêteté très douteuse.

23. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Pré-commandé en juillet 2015 (vous avez…

Pré-commandé en juillet 2015 (vous avez bien lu) pour soutenir leur campagne kickstarter car je connais(sais) personnellement Thomas, un des 3 fondateurs.

Slidenjoy devenu Portbl et maintenant The Portable Monitor, n'a toujours pas honoré sa commande.

Certes ils ont complètement été dépassé par leur projet (1.626 personnes ont donné au total 600.000€) mais ça ne pardonne pas ce manque de communication auprès des premiers qui ont cru en eux et ce silence radio pendant que ça continue à fanfaronner sur la toile !

Je n'espère plus récupérer mon dû mais je tenais aussi a apporter mon témoignage aux très nombreux que vous pourrez trouver sur la toile avant de songer a acheter.

23. februar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra The Portable Monitor

Bonjour Benjamin,

Effectivement nous avons une connaissance commune et je comprends que vous ne soyez pas heureux des délais et de notre situation.

Cependant vous avez été livré la semaine passé, je voulais juste souligner ce détails important.

On comprend et on peut accepter le mécontentement vis à vis du délais, mais tout fois nous nous sommes battu et nous sommes heureux de vous avoir livré et nous espérons que vous serez heureux avec notre produit.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv