Teva Anmeldelser 1 513

TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Seems the delivery driver has delivered to the wrong address. Ive received a message stating delivery successful. Yet when I arrived home nothing. Ive checked my alternate place, nothing there? Wo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Overall extremely happy! Brilliant website to choose from. Amazing service WOW arrived the next day! Delighted with my purchase. And very happy that they are registered with Trust Pilot! Thank you.🙏... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I would hate to think how many Teva Sandals I have worn over the years.They are as brilliant as ever.Buying online is brilliant too.Delivery was sooner than expected so brilliant job done once more.Th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

All great with ordering, update information, prompt delivery with again update info throughout. Good quality product as always with Teva. Not my first purchase & I’ve recently recommended to my cousin... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skobutikk

Om Teva

Skrevet av virksomheten



Welcome to the official Trustpilot profile for Teva.

Thank you for sharing your reviews with us.

Our story:

Pioneered in 1984, the original icon was created to give people the freedom to roam. We inspire those who crave experiences and connections, in whatever form they take, and our products are crafted to be accessible, versatile and a celebration of the independent spirit. Creator of the original sport sandal over three decades ago, the self-defining idea of freedom still holds true today with Teva products now sold in over 40 countries worldwide.

Our community. Our environment:

We believe in good business. The kind that positively shapes our community, protects the environment and inspires future generations. Our Corporate Responsibility Program encourages us to look at the broader impact of our activities on our employees, customers, communities, and the environment as a whole.

100% of our iconic straps are now made from traceable, verifiable recycled plastic. We want those who come after us to have the freedom to explore the outdoors tomorrow, so we're reducing our footprint today. Read more here

Free returns & exchanges

Free returns and exchanges are made easy in our online portal. Returns can take up to 15 working days once the parcel arrives back with us. Start a return or exchange.

Our Customer Service promise:

At TEVA, your feedback is important to us and we carefully read your reviews for Europe. Our Customer Service team is always here to help you.

Contact our Customer Services

Skrevet av virksomheten


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Exchange Service

I ordered a pair of flip flops Size 5 which were unfortunately a tad too small for my wide feet. Exchanged them for one size up and they arrived today. Service is excellent.
New flip flops are perfect.

31. desember 2025
Vurdert til 3 av 5 stjerner

Speedy

Speedy, prompt delivery.
Unfortunately, left upside down, in the full recycling bin, with no information that it was in there. No note, nothing on the email. Would have been lost if a passing friend had not seen where the parcel was placed.

30. desember 2025
Logoen til Teva

Svar fra Teva

Hi Cam,

We appreciate your feedback and are sorry to hear about the delivery experience. We'll investigate why the parcel was left in the recycling bin without notification.

Kind regards,
Mia

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery,
Sandals bought to replace ancient pair. The footbed doesn't feel as nice as the old pair did and the instep feels a bit lower than the very old ones had, but it could be my imagination. They're comfy enough for me to keep them and see how they go!

29. desember 2025
Vurdert til 5 av 5 stjerner

Love TEVA

Love TEVA. Wear them all spring, summer and early fall. Good for walking, job and bathing.
Always nice sandals and fair prize.
Got my first pair in 1992 -they lasted 16 years! Nowadays I have to get s new pair around every 2-3 years. But I hang in 👍👌😜

22. desember 2025
Vurdert til 1 av 5 stjerner

Pakket staat wel op afgeleverd bij UPS…

Pakket staat wel op afgeleverd bij UPS en krijg ook een bevestigingsmail van Teva. Maar mijn pakket is niet bezorgd.

17. desember 2025
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Svar fra Teva

Hi Esther,
Ik begrijp volledig dat het zeer frustrerend is dat u uw pakket nog niet heeft ontvangen. Het spijt me ten zeerste dat u deze ervaring heeft gehad. Ik heb meteen uw bestelling gecontroleerd en een oplossing per e-mail naar u gestuurd. Bedankt voor uw geduld.
Met vriendelijke groet,
Jason

Vurdert til 1 av 5 stjerner

NO DELIVERY

I'm very disappointed with this purchase. According to UPS, my order was marked as delivered today, but I have not received anything. No package, no delivery attempt, no notice left. I expect TEVA and/or UPS to investigate this matter as soon as possible and provide a solution, whether that is locating the package or arranging a replacement or refund. ORDER NUMBER: EU13764377

15. desember 2025
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Svar fra Teva

Dear Juli,

Thank you for getting in tuch via Trustpilot.

I am extremely sorry you experienced problems with the delivery of your order. I have looked into the parcel's tracking status and delivery information. I can confirm that your parcel was declared lost by the carrier.

I have now passed your enquiry to one of our customer service advisors, who will reach out to you shortly by e-mail to assist further with your enquiry.

Kind regards,

Anne

Vurdert til 1 av 5 stjerner

Números de calzado equicados

Números de calzado equicados
Necessito devolucions y la pàgina No està activada....

10. desember 2025
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Svar fra Teva

Hola Francisco,

Siento leer su evaluación sobre nuestros servicios. He pasado sus datos a uno de nuestros representantes del servicio de atención al cliente que podrá ayudarlo y guiarlo más en este asunto.

Gracias,

Anne

Vurdert til 1 av 5 stjerner

Teva doit changer de livreur

Teva doit changer de livreur, zéro pointé pour UPS . Soi disant qu’il n’a pas pu me livrer à domicile or j’étais toute la journée chez moi. Il a remis le paquet à un point de livraison UPS ( 1h A\R pour y aller ) , j’ai rencontré d’autres personnes livrées avec UPS , ils ont eu la même expérience que moi . Pas de problème avec les sandales Teva mais je ne commanderais plus en ligne .

28. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Teva

Bonjour Fabienne,

Je suis navré d'apprendre que votre colis a été livré dans un point relais qui se trouvait loin de chez vous et je comprends votre déception.

Je suis sincèrement désolé pour l'expérience vécue avec le service de livraison. J'ai porté cet incident au service competent et j’espère que le service de livraison s'améliorera pour offrir une meilleure expérience au client.

Bonne journée,

Olivier

Vurdert til 2 av 5 stjerner

Ik vind UPS een slechte bezorgdienst.

Ik vind UPS een slechte bezorgdienst.
Altijd gedoe.
Nu ook weer veel moeite om te achterhalen waar mijn pakket gebleven is.
Op de site kom je vaak in een loop.

29. november 2025
Logoen til Teva

Svar fra Teva

Hi Carin ,
Ik begrijp volledig dat het zeer frustrerend is dat u uw pakket nog niet heeft ontvangen. Het spijt me ten zeerste dat u deze ervaring heeft gehad. Ik heb meteen uw bestelling gecontroleerd en een oplossing per e-mail naar u gestuurd. Bedankt voor uw geduld.
Met vriendelijke groet,
Jason

Vurdert til 1 av 5 stjerner

I purchased a pair of shoes

I purchased a pair of shoes, order USTV00067377, and due to an error the package was shipped to an incorrect address. The address does not include a house number, only the street name, and on top of that it is an old address since I recently moved out of that state.

I tried contacting the store before the shipment was processed, but it was not possible to cancel the order or update the address. I was told that once the shipment was assigned to the carrier, I could change the address directly through them. I waited one day, and once I saw that the package had been assigned to FedEx, I called them as instructed, both by phone and through chat. However, it was impossible to make any changes because FedEx only allows the shipper—not the recipient—to change the delivery address.

We even had a conference call with both the store and FedEx at the same time, and for security reasons FedEx asked for the FedEx account number. The customer service representative did not have that information. In the end, nothing could be done, and from what I can see, I am going to lose my money.

27. november 2025
Anmeldelse skrevet uten oppfordring
Logoen til Teva

Svar fra Teva

Hi Kevin,

We regret to hear about the issue with your order. We acknowledge the frustration caused by the incorrect shipping address and the difficulties encountered when trying to correct it with both us and the carrier. I have passed this feedback on to our US team as we are Teva UK ad someone will be in touch shortly.

Kind regards,
Mia

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv