Teva Anmeldelser 1 513

De producten zijn van goede kwaliteit, maar de klantenservice is een drama. Je moet het doen met Maria de Chatbot en kunt geen mens te spreken krijgen. Maria geeft op een gegeven moment aan dat je binnen 3-5 werkdagen een mailtje kunt krijgen van een mens.
Daarnaast hebben ze mijn bestelling geannuleerd en zou ik binnen 3-5 werkdagen mijn geld terugkrijgen. We zijn nu 9 werkdagen verder, maar ik heb nog geen geld teruggekregen.

Edit: ondanks dat Teva in een reactie schrijft dat ze mij hebben gemaild met een oplossing, heb ik geen mail ontvangen.

very good service ordered Friday delivered Saturday

Todo perfecto muchas gracias

This is probably my 6th set of these sandals, I hope you make them forever. They fit like a dream. Never fall off. Last for ages. I wear mine to death.

So quick! I wasn't expecting the shoes for a few more days.

Its a good product though expecting more of foam inside

Tolle Sommerschuhe. Immer wieder gerne. Sie sind nicht nur super bequem und robust, sondern sehen auch toll aus.
Sei es im Wald, auf dem Feld, in der Stadt. Einfach überall tragbar. Danke

Great choice, my daughter has a pair also. Fast delivery service, pleased with sandals thank you Teva.

Ondanks dat ik nog steeds fan ben van de schoenen/sandalen van teva zou ik nooit meer iets online bestellen. 1. De levering duurt lang en de retour/omruilprocedure is dramatisch. Ondanks dat ze de schoenen laten ze niets van zich horen ook niet over de andere maat die ik besteld had. Contact met een klantenservice of zoiets is niet mogelijk. Je kan alleen chatten met n chatbot die je standaard antwoorden geeft.

I ordered some sandals to try over a week ago with next day delivery. They still haven't arrived and I can't speak to real person in customer services, just a chat bot who says someone will contact me. Meanwhile I am out of pocket and am about to go on holiday without suitable shoes!

Easy purchase from start to finish, kept well updated on delivery. Excellent.

Came quickly
Very good price
Very pleased

I bought two pairs of sandals and kept one. These are very comfortable. The other ones had a great sole but the straps were too tight so they were returned. My biggest issue is, I still don't have a refund 12 days later and their website has a 'undergoing maintenance" message in the tracking but. No way of contacting them either. So good shoes but bad customer service. Wom:t buy online again.

Fast delivery, great quality footwear. I suffer with swollen feet in the heat, and these sandals were a perfect option.

Ordered on Jan 2nd, no updates provided and impossible to track the order so I have no idea when it’s coming. Tried online chat which couldn’t use the order number and then closed the chat down.

Note the system says I am in the US but this is a U.K. order

I am very pleased with the footwear and the overall service. Also the quick delivery and tracking updates. Thank you. I will be taking the footwear with me on our Thailand vacation in February.
Best Regards, Clifton Briggs

Wrong item sent. I was told to return the item and I am still waiting for a response and a refund.

It is now 07/01/2026. I have returned the item Teva sent in error to me. I have emailed proof that the item has been returned and I am still waiting for a refund. Teva's error, yet I am inconvenienced and out of pocket. Please don't send any money on this company

Great service and great product, love the style and look. Looking forward to warmer weather x

Courier left the parcel in a safe place

I have ordered two pairs of shoes, I decided to return one pair. The parcel has arrived to their warehouse on December 17th. It’s even possible to see on their own website! Since then I have not received my money back, and it’s January 3 today. They don’t respond to my emails, I have written them few times already!
No phone number to call. I’ll escalate this case and take a legal action against teva!