Tenancy.CleaningAnmeldelser 

1 414
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service, we bought an apartment that has not been left in the cleanest of condition, strong smells and very dirty appliances . The difference after the cleaners had been in everything was sp... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic service. Excellent team on time, friendly and extremely efficient. Used for End Of Tenancy Cleaning of the house and even the letting agent commented on how clean the property was. Would def... Vis mer

Vurdert til 5 av 5 stjerner

Fantastic service from start to finish. Abubakr’s team did a deep clean of my mother’s property, which hadn’t been maintained for quite some time, so it was a challenging job. They worked incredibly h... Vis mer

Vurdert til 4 av 5 stjerner

Adir was really nice and overall he did an ok job. There was still bits where I had to go over myself, like window corners and bits of the carpet. Also, I paid for a carpet deep clean and was told on... Vis mer

Informasjon om virksomheten

  1. Rengjøring

Skrevet av virksomheten

Tenancy.Cleaning is a one-stop solution for all your professional cleaning needs and covers most parts of the UK. Whether it's End of Tenancy Cleaning, Move in Cleaning or Builders Cleaning – our diverse range of services provide customers with full satisfaction, no matter what their requirement is. With trained staff and high quality equipment, we guarantee an exceptional service that will leave you feeling impressed and leave each room looking better than before! If that isn’t enough, our move out cleaning packages are tailored to meet every requirement so you have peace of mind when it comes to getting back your deposit. Rest assured - with tenancy.cleaning, you can find the perfect cleaning solution for your home or business! Cleaning services that are currently available from our company: Tenancy Cleaning One off cleaning After builders cleaning Carpet and upholstery cleaning Oven and appliances cleaning Pressure washing service


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 61 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 414)

433 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

They have professional and friendly…

They have professional and friendly cleaners who pay Keen attention to detail. I was stunned at the transformation of the apartment after the cleaning was completed. I got my full deposit back without any deductions. I highly recommend.

15. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very happy with the service

Very happy with the service. They arrived on time, came fully prepared with all the proper equipment, and paid attention to every detail. The team was polite, professional, and easy to deal with throughout the whole job. You can tell they really care about doing the work properly. Definitely recommend!

20. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tenancy.Cleaning

Svar fra Tenancy.Cleaning

Hello Ali,

Thank you for taking the time to share your feedback. We’re really pleased to hear you were happy with the service and that the team arrived on time, fully prepared, and delivered the work with care and attention to detail.

It’s especially rewarding to know the team’s professionalism and attitude stood out throughout the job. We truly appreciate your recommendation and your support.

We look forward to assisting you again in the future.

Stay well,
Tenancy Cleaning Team

Vurdert til 5 av 5 stjerner

Fantastic services

Fantastic services, thank you Abu

16. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tenancy.Cleaning

Svar fra Tenancy.Cleaning

Hello Ria,

Thank you for your kind feedback. We’re pleased to hear you were happy with the service and that everything met your expectations. We’ll make sure to pass your appreciation on to Abu.

We truly value your support and look forward to assisting you again in the future.

Stay well,
Tenancy Cleaning Team

Vurdert til 5 av 5 stjerner

Excellent Service with Judit

Had a great oven clean with team Judit in Manchester, Fawzi from customer support really helped me arranging this on a short notice, the team also did my dishwasher for free! Couldn't reccomend them more.

19. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tenancy.Cleaning

Svar fra Tenancy.Cleaning

Hello Alaa,

Thank you for sharing your feedback. We’re delighted to hear you were happy with your oven clean in Manchester and that Judit and the team delivered a great service. It’s also great to know Fawzi was able to assist you with arranging everything on short notice, and we’ll be sure to pass your kind words on to both of them.

We’re glad you appreciated the extra help with the dishwasher as well, and we truly value your recommendation.

We look forward to supporting you again in the future.

Stay well,

Vurdert til 1 av 5 stjerner

Very poor service and staff are rude

Very poor service and staff are very rude

15. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tenancy.Cleaning

Svar fra Tenancy.Cleaning

Hello Krishna,
Thank you for your feedback.

Following your complaint regarding Job 16848, we carried out a full review of the matter and offered a complimentary re-clean with a different team in line with our standard complaints procedure and Terms & Conditions. You advised that you had already arranged another cleaner and therefore declined the re-clean option.

As an alternative resolution, a partial refund in accordance with our refund policy was offered and subsequently processed after your confirmation to proceed.

We appreciate all customer feedback and take service concerns seriously, including comments regarding staff conduct. All concerns raised were reviewed internally as part of the complaint process.

We are sorry that the service did not meet your expectations and thank you again for bringing your concerns to our attention.

Stay well,
Tenancy Cleaning Team

Vurdert til 1 av 5 stjerner

Had a really bad experience with them

Had a really bad experience with them , paid a chunky amount of money to them and so many areas of the house were left unattended , carpets were not even cleaned properly let alone deep cleaned.
I ended up having £300 deducted by the landlord from deposit.
Please don’t fall into the trap as me and have proper research before booking for End of tenancy cleaners

8. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tenancy.Cleaning

Svar fra Tenancy.Cleaning

Hello Sidra,

We have reviewed this matter in full and would like to clarify the complete and documented timeline for transparency.

The cleaning service at your property was completed on 07 March 2026.

On 10 March 2026, we received a complaint via our official complaint form, which included claims regarding missed areas. This was reviewed promptly and responded to on 11 March 2026 in accordance with our Terms and Conditions.

As per Section 4.3 of our agreed Terms, the first resolution offered in any cleaning-related complaint is a complimentary re-clean, allowing our team to revisit and address any concerns raised. This option was clearly presented to the customer.

On 11 March 2026 (09:03), you declined the re-clean, stating that access to the property was no longer available. Following this, they requested a refund instead.

In line with the agreed Terms and Conditions, where a re-clean is declined, the maximum applicable refund is 10% of the booking value. A refund of £24.22 was therefore processed on 11 March 2026, and the matter was formally closed as resolved.

No further communication was received after this resolution.

The review currently being posted refers to an event from 07 March 2026, however it appears to have been left on 18 May 2026, more than two months after the case had been fully resolved and closed.

The additional claim regarding a £300 deduction by a landlord was not raised during the official complaint process and was not supported by any evidence submitted at the time of investigation.

To summarise, this case was:
• Fully reviewed upon receipt of the complaint
• Addressed with the contractual remedy (complimentary re-clean)
• Resolved with a refund in line with agreed Terms
• Closed on 11 March 2026

We remain committed to handling all complaints fairly, transparently, and strictly in accordance with our agreed Terms and Conditions.

Stay well,
Tenancy Cleaning Team.

Vurdert til 1 av 5 stjerner

Even one star is too much for this…

Even one star is too much for this company. The guy spend hours cleaning nothing clearly because when he left and the house was still not cleaned to the standard they promised . It was too late for me to even re arrange another clean because I had to hand of the keys to the landlord . They even refused to give me a refund. Disgusting customer service.

3. mai 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv