TellowAnmeldelser 

Waardeloos. Geld wat je overschrijft is dagen onderweg, probeer je dan contact op te nemen krijg je geen antwoord.

Ook de Swan bank waar de betaal rekening loopt is telefonisch onbereikbaar en er wordt totaal niet op
E-mails gereageerd. Deze maand net met Tellow begonnen maar stop direct weer met hun en Swan. Totaal niet professioneel

Een paar jaar met Tellow gewerkt. Op onderdelen zoals facturatie is het handig. Uiteindelijk klopt de boekhouding niet. Heel veel fouten ontstaan er. Frustrerend. Vooral bij het inscannen van bonnen. Nu ik het opzeg kom ik er niet vanaf. Tellow blijft geld afschrijven en reageren niet op contact. Geen aanrader.

Maken het onmogelijk om account op te zeggen.

Ik maak geld over en nou ben ik 1 week verder geld nog steeds niet aangekomen (me eigen privérekening nog wel ) reactie’s blijven uit op me berichten ik weet niet wat ik moet doen verder dus ik raad jullie deze app heel erg af !

op tellow.nl staat groot;
Gratis bankieren en gratis boekhouden.
Niet zo mooi dat ze dan na een maand toch kosten in rekening gaan brengen en doodleuk schrijven dat alleen de kosten voor het boekhoudprogramma gratis zijn.
Duidelijk een vorm van misleiding als je het mij vraagt.

Not happy with Tellow in any way. I’ve had issues since start with reconciliation. A non functioning UI. Transactions missing from my bank account. A support team who sounds helpful, but totally fails to follow up on issues and promises they give to come back to me, both through emails and phone calls. I pay a premium price for their service, but don't get the help needed to effectively utilize Tellow. I scheduled a call, got a 10 day waiting time for that call, during the call just got told they will get back to me, now waited another 10 days with no reply on the issue I was facing. Had to close my VAT return with errors in reconciliation and thus also loss of revenue. I'm now looking for another provider with better support. Stay away unless you want to be left in the dark with a difficult tooling.

Erg slechte en onprofessionele hulp.

Tellow is in de loop der jaren wel verbeterd. Na een aanvankelijk slechte start. Het systeem kon niet gekoppeld worden met de Rabobank (waarvan tellow toen eigendom was en aanbevolen werd) maar de aanhouder wint. Het heeft me veel tijd en ergernis gekost. Maar overstappen is ook weer zo'n gedoe.

Ik ben wel echt blij dat ik mijn boekhouding op orde kan houden. Problemen die ik daarna tegenkwam heb ik gemeld. Sommige knelpunten waren daarna verbeterd. Was aardig geweest om even een terugkoppeling te geven.

Waar ze echt veel en veel beter kunnen worden is in de service. Als vragen te moeilijk worden dan beantwoorden ze die gewoon niet. Of word je met een kluitje in het riet gestuurd. En dat maakt telkens dat ik toch weer twijfel. En zeker niet overstap op zwaardere pakketten die ze aanbieden.

After I received an unsolicited email from Tellow (which didn't have an "unsubscribe" button/link FYI) I went to their dashboard to get my account deleted after requesting a copy of all my data. They deleted the account immediately, and told me the data is still being exported (after deleting the account and all it's associated data, yeah - right). Not sure if they don't delete my data when I request them to do so, or if they will never follow up with the data export - either way, they don't care about your privacy/data rights as shown by their approach.

Update: Still receiving product emails after reaching out to support to have my account deleted and removed from their mailing list.

Very helpfull! Makes administration very easy.

They Charge you extra for contact via phone. Everytime you need something from them you pay extra for almost every service. Even if there is a very important bug impacting my clients I cant phone anyone but I have to wait 5 hours for every reply. Mails are very inconsistent aswel

This trash company added a bunch of trash events to my entire calendar that can’t be deleted. I have like 9 events per day

If I could give it 0 stars I would. This company has to be comprised of scammers and spammers if it wasn’t they would do more to remove crsp that their people are using. Unsolicited calendar entries that nobody wants.

Put unwanted invites into my calendar for the foreseeable future. I don’t know who these people are or how they got my email address

I too have been receiving emails from facturen.at.tellow.nl for the past week. I also now have automated calendar events now being added. What kind of terroristic organization is tellow.nl?

I received an unwanted invite placed on to every day in my calendar for the whole month of January and end of December. I can’t remove or delete it. Such a nuisance and scared to hit anything to decline it as it could contain a virus or something!

Received spam emails from this company which irresponsibly and high-handedly continues to add infinite and/or never-ending unsolicited reminders on my iOS calendar where subject line reads “Confirmation Needed” that is pure SPAM / Calendar Virus. Unfortunately, iOS does not provide options to delete or stop these unsolicited SPAM reminders. Be extremely cautious with this firm and their unwarranted and annoying actions. A pure SPAM & SCAM enterprise per se. Parasites!

My customer's payments from abroad (NON-SEPA) countries are not being processed. I've lost 88 Euro, as this was not clear. I now need a second payment processor for payments outside of Europe. Luckily these payments were not for large invoices! (Hopefully it will in the future).

While the team can’t refund me, they’ve offered me a trial period of a premium package that will help me in the long run - with the NL Government TAX system.

The team were really prompt in helping me, thanks everyone.

Horrible experience. In my experience: a money-thirsty company. In my experience they have had their sneaky tricks to make me accidentally pay for the year edition, which I can't cancel, and they will get as much money out of me. Furthermore, it's hard to cancel subscriptions, and if you plan on trying to contact them on a Friday night, they open their customer service chat on Tuesday, even though they open on a Monday? Absolutely no customer satisfaction on their part if you ask me. Paid for a year for absolutely no reason, and lost hundreds of euros. I do not recommend this to anyone.