Tea2you Anmeldelser 

593
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I always love opening a box from Tea2you, they always present them in such a dignified and inviting way. Making you feel like royalty, especially with tea fit for such. I recommend them to anyone on... Vis mer

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Vurdert til 5 av 5 stjerner

Tea is consistently wonderful and both gift samples are delicious new additions to the teas we love from Tea2you I also happen to really enjoy the hand written notes. It shows that someone is taki... Vis mer

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Vurdert til 5 av 5 stjerner

Love your Teas! You were quick to respond to my questions. The package arrived in a timely manner. Everything I ordered was in the package. I loved that you took the time to include a card with lo... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I have been Ratan Mondal’s customer for many years. I buy first and second flush Darjeeiing, Kangra Valley, and his own spiced chai loose tea. He travels to the tea gardens every year to select his o... Vis mer

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Informasjon om virksomheten


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

593 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(593)

147 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fantastic quick service

Fantastic quick service and the personal handwritten note was lovely to see in this day and age. I also loved the Cream Earl Grey taster sent. Thank you.

27. februar 2025
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Svar fra Tea2you

Dear Paula,
I am very glad you loved the Cream Earl Grey! It's definitely a favourite among our customers. Thank you for leaving us a great review.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Fabulous service and wonderful selection of teas!

We first bought tea from Tea2you after visiting their tea shop in Borough Market and when we discovered them online we were so happy! The online service is amazing - not only was delivery fast but the range of teas is incredible. I was thrilled to find a handwritten note inside our tea delivery, along with a sample of tea we hadn’t tried before - what a bonus! Customer service and the quality of the tea is why we won’t buy our teas anywhere else. Thanks for such an amazing service!

23. februar 2025
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Svar fra Tea2you

Dear Tania,
Your lovely words have made me very happy! Great customer service is at the heart of our business so it's wonderful to hear you appreciate it. My sincerest thanks for being a loyal customer. Please enjoy your teas!
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Great tea store

I love the tea from Tea2you. The order was straightforward and the tea was delivered quickly. I was also very pleased with the small giveaway. Many thanks for that. I will always order again.

31. januar 2025
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Svar fra Tea2you

Dear Saskia,
Thank you for your lovely review! Your words are very kind and it's great to hear you'll be ordering from us again. I hope you enjoy your tea.
Kind regards,
Ratan

Vurdert til 4 av 5 stjerner

Shipping was not free

Shipping was not free, a cost of 5,8 euro to get from post-office, (plus 9 euro of customs charges).

10. februar 2025
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Svar fra Tea2you

Dear Giuseppe,
Our sincerest apologies. We do prepay customs for most EU countries, however we are unable to pay through our courier for Italy. As far as the post office cost, that is unusual as we have already paid a shipping charge. We have raised the issue with Royal Mail to try and figure out what's happened. Due to Brexit and changing rules it has been notoriously difficult to ship to Italy and we are doing our best to stop our customers from paying extra fees.
Apologies for the inconvenience caused once again.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Delightful!

This is my second time ordering from this lovely tea shop. I love the website, the ease of ordering and the prompt delivery. My parcel arrived today and I was eager to taste my favourite tea again. However, I stumbled across a handwritten note and a sample package with a recommendation on, so my favourite tea had to wait while I sampled this new gem I had been gifted. All I can say is, delightful, thoughtful,personal
and a massive thank you for this fabulous recommendation.

13. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Tea2you

Dear Michelle,
I am delighted to hear how wonderful your experience with Tea2you has been. And so glad you enjoyed your sample! Thank you for your lovely feedback and I hope you now have two favourite teas!
Sending my best!
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Tea is amazing

Tea is amazing ! i can’t get over how many different flavors there are

17. januar 2025
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Svar fra Tea2you

Thank you for leaving us a great review! We certainly have a big selection. I hope you enjoy your tea.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

I have learned many interesting things…

I have learned many interesting things about tea. The tasting session was also engaging, as we got to guess different teas and herbal infusions. It was truly fascinating. They are really kind and enaging.

25. januar 2025
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Svar fra Tea2you

Dear Veronica,
It's lovely to hear that you had a wonderful time at your Health Tea tasting. The team loves spending time sharing their knowledge with wonderful customers like you. I hope you left with some lovely teas.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

This tea is truly amazing

This tea is truly amazing. I love how simple they have made drinking a loose leaf tea. I simply put the leaves in, they sink to the bottom, and I have 100% fresh tea.

16. januar 2025
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Svar fra Tea2you

Dear Bekah,
Thank you for taking the time to write us a review, it means a lot. Our tea really is that easy to brew! I hope you enjoy your order.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Excellent customer service

I emailed to ask if my order could be expedited and I was delighted to hear that my order was taken by hand and posted for next day delivery without any extra cost to me. This is customer service at its best.

7. januar 2025
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Svar fra Tea2you

Dear Mrs G,
Thank you for your lovely review! Your words are very kind. It was our pleasure to get your parcel sent out ASAP. I hope your tea arrived on time and is being enjoyed.
Kind regards,
Ratan

Vurdert til 4 av 5 stjerner

Interesting, tasty but noisy

The teas are lovely and the tasting experience (7 teas) was very nice. We learned a lot. The downside is, the shop space is very small (just big enough for maybe 4 people max). And the session runs at the end of the day when the market is being shut up and cleaned. So the floor cleaning machines were running just outside which made it very noisy. Running this session in a space away from the shop floor where perhaps you can sit and be a bit more comfortable would make it better overall. But we enjoyed the teas and will be back to buy more!

17. januar 2025
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Svar fra Tea2you

Dear Sam,

Thank you for you kind feedback on our teas and your experience. I am sorry you found the shop in Borough Market a bit too noisy. We also host Tea Tastings at our other location in Bermondsey which is quieter. There, we also offer a Health Tea Tasting if you're interested in visiting us again and trying some more of our teas - https://tea2you.co.uk/products/health-tea-tasting-and-blending

Glad to hear you are enjoying your teas!

Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Fast shipping

Fast shipping. Good communication. Great product.

1. januar 2025
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Svar fra Tea2you

Dear Andrew,
Thank you for leaving us a great review! It means a lot. Please enjoy your tea.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Great Teas

Great Teas and such a nice Company. They put in a personal note with my package and an extra tea to try.
I really appreciate that personal touch.
Thank you Tea2you

1. januar 2025
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Svar fra Tea2you

Dear Sara,
Thank you very much for leaving us such wonderful feedback! It's lovely to hear how much you appreciate the effort we put into all of our orders here at Tea2you. I hope you enjoy your tea!
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Prompt delivery of the most delicious…

Prompt delivery of the most delicious tea, lovely hand written note and cute free sample! What's not to like ❤️

9. januar 2025
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Svar fra Tea2you

Dear Paula,
Thank you for taking the time to write us a lovely review, it means a lot! Your words are very kind. Please enjoy your tea.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Great product

Great product, great service, absolutely recommended.

7. januar 2025
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Svar fra Tea2you

Dear Julie,
Thank you for leaving us a great review! I hope you enjoy your tea.
Kind regards,
Ratan

Vurdert til 4 av 5 stjerner

Packaging problem


The service and product are good. But my order was delayed because the Royal Mail could not deliver because it was in a box which would not go through my letterbox. It was only an 80 gram item which could have gone into a padded envelop. Instead it was in a box about 9 inches square. A waste of packaging and it caused me unnecessary inconvenience Tom Jupp

6. januar 2025
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Svar fra Tea2you

Dear Tom,
I am very sorry for the inconvenience caused. We ususally pack our Darjeeling 2nd Flush in a box to avoid the delicate leaves being crushed by Royal Mail. I am aware however that you are a regular customer and normally recieve your tea in a padded envelope. Going forward, I will make sure your orders are always in an envelope.
Sorry again for this issue.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Best masala chai - nothing compares

Only ever buy my masala chai from you it's the best haven't found any other brand that compares in flavour. Always bulk buy as I hate running out!!

3. januar 2025
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Svar fra Tea2you

So wonderful to hear that our Masala Chai brings you joy! Thank you for your continued custom.
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

Exceptional tea with exception customer…

Exceptional tea with exception customer service! I bought tea while on a visit to London, loved the tea so much I ordered more immediately when I returned home. Delicious!

25. november 2024
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Svar fra Tea2you

Dear Kathie,
Thank you very much for taking the time to write this wonderful review. It warms my heart to know how much you love my tea!
Kind regards,
Ratan

Vurdert til 5 av 5 stjerner

My Teas arrived promptly and am already…

My Teas arrived promptly and am already enjoying the Detox tea which is one of my favourites! I also ordered more new teas I have not ordered before and can’t wait to have so many enjoyable cups of exotic tea. Teas from this company are of high quality, am so glad my daughter introduced me to this tea company. I also appreciate the personal hand written note of thanks from the owner, its so lively. Thank too for my free sample. Just amazing in every way, thank you for your wonderful teas!

2. januar 2025
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Svar fra Tea2you

Dear Mrs Byekwaso,
Thank you so much for your continued custom, it means so much to us to have happy, loyal customers. I love writing messages to my amazing customers to show my appreciation. If you haven't already, you should try our Liquorice Infusion. It's sweet, minty and refreshing!
Kind regards,
Ratan

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