Good product , Prompt service , and good packaging and attention to detail.Personalised greeting in tge delivery. I bough jasmine dragon pearl tea - it is exqusite...very good quality .
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great selection of teas - they taste fantastic. Lovely shop. Friendly and knowledgeable staff. Looking forward to purchasing more and visiting again. Thank you.
I absolutely adore this tea company and have ordered two large shipments since returning from our trip to Scotland last year where we first tried their products. I now have my friends and family hooke... Vis mer
What a special place it is. I used to come to the Bruntsfield shop before it closed and having visited the Leith one recently I remember exactly why I was so drawn to this space. It offers such a uniq... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We source the finest single-estate teas and create unique hand-crafted blends at our Edinburgh Tea Factory in the historic port of Leith. Our blends are created from scratch and are inspired by our Scottish heritage; every blend tells a story bringing together the finest natural ingredients and flavours. Our single-estate teas are traded directly where possible and we are proud of the personal relationships we have made with tea growers and producers around the world.
Kontaktopplysninger
11 Leith Walk, EH6 8LN, Edinburgh, Storbritannia
- 01315544640
- sales@pekoetea.co.uk
- pekoetea.co.uk
Love the tea
1. april 2026
Good product
Good product , Prompt service , and good packaging and attention to detail.Personalised greeting in tge delivery.
I bough jasmine dragon pearl tea - it is exqusite...very good quality .
25. mars 2026
Very good teas!
31. mars 2026
Great experience
Great selection of teas - they taste fantastic. Lovely shop. Friendly and knowledgeable staff. Looking forward to purchasing more and visiting again. Thank you.
25. mars 2026
The tea I received was as described.…
The tea I received Was as described in the advert and the taste was very good. I have had several different brews and would recommend all of them to others.
2. mars 2026
Great quality tea
Great quality tea, delivered with a handwritten note which was a nice and unexpected touch.
26. februar 2026
Love ordering from these folks since I…
Love ordering from these folks since I first had their tea in Glasgow a few years ago. They are always helpful and friendly. The whisky teas invariably make me happy.
24. februar 2026
Great selection of teas!
Super quick delivery! And a lovely selection but I was looking for a specific one that I had tried at Gleneagles. Easy to find on the website and enjoying a lovely cuppa!
27. februar 2026
Great little local store
Friendly service, good selection of reasonably priced refill teas.
30. januar 2026
App easy to use and fast delivery
App easy to use and fast delivery. Love the tea. My cafe sells it.
30. januar 2026
Nice ambience and excellent marketing for so-so tea.
The ambience of the shop is very nice, the person serving me did aa great job telling me about the different types of tea, recommending flavours, etc. I'm less impressed with the quality of the tea itself. While the flavour is intense, the earl grey I bought is incredibly bitter even after a short infusion. The tea leaves are also incredibly small and brittle, so the amount of gristle at the bottom of my cup was way more than I would want for the price you pay for tea.
Their branding and customer service is top notch, I however did not much care for the product.
2. juli 2025
Svar fra PekoeTea Edinburgh
Hello, thanks for your review. I'm very happy that you had a good experience in-store with our customer service but I'm sorry you didn't enjoy the tea.
I checked your order and it looks like you visited us in July last year so we're a bit taken aback that you are leaving a negative product review 6 months later. I see that you purchased several different types of tea from us including Earl Grey and Japanese sencha and took advantage of our 15% introductory loyalty discount. Were you able to enjoy any of the teas?
We would be interested to know which batch of Earl Grey you had because your description is completely different from what we would expect from our Earl Grey, which is definitely not small leaf and brittle. The batch number will be on the back of the box you purchased. We manufacture our blends by hand in 10kg quantities in our Leith Factory so we take quality issues such as what you describe really seriously.
You are more than welcome to come and see us again in our store or reach out to us by email and we can send you a replacement of the Earl Grey. We prefer to be given the opportunity to resolve any issues before receiving a negative review.
Our pricing is very competitive with our taster boxes working our more expensive by their very nature of taking the same amount of labour to pack 20g as a 250g pouch, which we believe are very reasonably priced.
Again I am very sorry you didn't enjoy the tea.
Jon Cooper
Great tea
Great tea. Great company. Great support staff! A taste of Scotland. Thank you!
5. januar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.