The whole process was made very easy for us with good communication throughout. The scaffold was put up with installation a few days later and scaffold removed very quickly and quietly afterwards.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We used Surrey’s Solar Tigether (now Switch Together) scheme as a means of reducing costs and having a ‘safe’ supplier. We also had quotes from other Which? Trusted Trader and similar. We managed to p... Vis mer
Selskapet har svart
The communication with supplier was good but the service was erratic. Had to wait over 3 weeks for scaffolding to be removed. Now waiting over 2 weeks to get EV point working. Roofer left his ru... Vis mer
Selskapet har svart
Fairly straightforward process, we only had a battery installed. A bit disappointed that the battery could not be sited as promised in the garage and it was a bit of a scramble to get a space cleared... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Kontaktopplysninger
21-22 Great Sutton Street, EC1V 0DY, London, Storbritannia
- support@switchtogether.co.uk
- switchtogether.co.uk
4,5
Enestående
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service!
19. januar 2026
Svar fra Switch Together UK
Hi Kevin,
Thank you again for your feedback and for choosing Solar Together. We truly appreciate your trust.
I hope you enjoy the renewable electricity generation and energy bill savings to come!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Installation was great
Installation was great. Explanation of how the system and apps poor. Dec 2025
18. desember 2025
Svar fra Switch Together UK
Hi,
Thank you so much for leaving us a review.
While we are glad you were satisfied with the installation, we are sorry to hear that the explanation regarding the system and the application was lacking.
If you have not tried contacting your installer yet concerning this matter, we would kindly recommend that you do, as they can provide you with bespoke advice and information.
Rest assured, if you have difficulties contacting them or have further queries in the future, you can always call us at info@solartogether.co.uk or at 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).We will be happy to assist you.
Kind regards,
Solar Together
The installation appears to have been…
The installation appears to have been well done and is working well. It is too early to judge reliability.
23. januar 2026
Svar fra Switch Together UK
Hello,
Thank you for your review.
We are pleased to read that you had a great installation, but appreciate that it's too early to assess the benefits and dependability
of the system, as the works have only recently been completed.
That said, we hope you'll be able to experience the full advantages of your system soon.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Well after quite an amount of chivvying!
Well after quite an amount of chivying, it was finally installed on 15th December (over six months after registering and making the initial deposit). The scaffoflders arrived on the appointed day, and the installation was done qjuickly and politely.
Only marred by the scaffolders who broke my gate lintel, did not tell me about it, and seemed to have made no move to repair it, which is I hope will be addressed.
I am very happy to have the panels at last, being waiting for years to be to do so!
12. januar 2026
Svar fra Switch Together UK
Hi Anne,
Thank you for your feedback. We are happy to hear that your installation was completed on 15 December. We completely recognise that due to the nature of a group-buying scheme, the journey from registration to installation can take a bit longer.
We are sorry to hear that you experienced an issue with your gate as a result of the scaffolders. We understand that you raised this with them and the installer, EE Renewables, and that they will rectify the issues. We appreciate you sharing your experience and truly hope the completed installation meets our expected standards.
Please don't hesitate to contact us if there's anything we can do to help or follow up regarding the gate lintel repair. We're reachable at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
PV Solar via collective Council bid
A slow process of getting PV Solar panels via a collective council bid - and I was initially sceptical BUT the provider (UPS Solar) patiently answered all questions before and after the installation and the installation went smoothly.
It is worth realising - for those romantics like I was - that the idea of 'charging your electric car directly when in the Summer the sun is shining does not work in practice, as the average PV solar battery is no more than a fifth of an average electric vehicle and it would take sig longer to charge via the panels compared with an EV charger (7.5 kWh compared with average hourly output of PV at less than 5 kWh). So it makes sense to use cheap off-peak/ night tariffs and export excess daytime PV energy to the grid ...
12. januar 2026
Svar fra Switch Together UK
Hi Rainer,
Thank you for your feedback. We are pleased to hear that your installation went smoothly and that the information provided by the installer, UPS Solar. We completely recognise that due to the nature of a group-buying scheme, the journey from registration to installation can take a bit longer.
If you would like to charge a larger percentage of your electric vehicle (EV) from the solar battery directly, I kindly suggest discussing a sizing upgrade of your battery storage with your installer. In addition, our participants who have an EV benefit most from an EV or export tariff that offers cheaper off-peak or nighttime rates. For more in-depth information, please see our blog here: https://switchtogether.co.uk/resource-hub/blog/can-solar-panels-charge-electric-car?search=EV+charger.
Please don't hesitate to contact us if there's anything we can do to help. We're reachable at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Thank you Solar Together
Solar Together has made the process so simple to invest in a solar product. The discount from an off-the-shelf package was considerable and the winning supplier was so helpful and knowledgeable. We are so pleased with our solar and battery package.
22. januar 2026
Svar fra Switch Together UK
Dear Robert,
Thank you for this glowing review!
We are delighted to hear that you found our scheme easy and that you were also happy with the discount we were able to provide through our scheme.
It is also wonderful to hear that the installer had met your expectations.
If you ever have any queries or concerns, please do not hesitate to reach out to us, and we will be very glad to be of assistance.
You are welcome to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm.
We wish you all the best with your new system! Thank you again for putting your trust in us.
Kind regards,
Solar Together
Worth doing, very competitive pricing and professional service.
Good information given in advance.
Contractors all arrived on time and were very professional.
19. januar 2026
Svar fra Switch Together UK
Dear Matt,
Thank you very much for writing us a review.
We are so glad to hear you had a great experience with our scheme from start to finish.
Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.
Please, enjoy the benefits of your newly installed system, and thank you once more for choosing a sustainable energy solution!
Kind regards,
Solar Together
Great experience
From getting a quote to having a fully functional solar panel and battery the process was simple. All the various stages were clearly explained by all involved. The installation took place during some really bad weather but was completed only a couple of days later than scheduled.
13. januar 2026
Svar fra Switch Together UK
Dear Jim,
Thank you for your kind review.
We are happy to hear you were not only well informed throughout the whole scheme, but that you found the process easy to navigate. Thank you also for highlighting the installer's timely work despite the harsh weather conditions.
We hope you are now enjoying both the benefits of your new panels and battery storage.
If you have any questions in the future, please do not hesitate to contact us at info@solartogether.co.uk or at 0800 014 8851, Mon - Fri: 8:00 am - 5:00 pm. We will be happy to assist you.
Warm regards,
Solar Together
Sustain Homes some good parts
Sustain Homes were very good about making sure I got good advice about my solar battery install.
The survey was done and this seemed to go well, but some of the information that was given was incorrect (the battery could be hung on the wall and not on the ground).
When the installers came they were given no information from the surveyor, but they could still install the battery.
This company is based in Kent and have expanded out to Dorset and Hampshire. I suspect they had lots of work on their hands.
It took 2 weeks to get someone to return my call about 'getting the best from this new system', but once I got a call they were very helpful.
22. desember 2025
Svar fra Switch Together UK
Dear Michael,
Thank you for sharing your detailed feedback with us.
We're glad to hear that you are satisfied with the installation, despite the hiccups with the communication.
We also apologise for any frustration you may have experienced with the delay in receiving a response, and we also wish to thank you for being so patient and understanding throughout the process.
Thank you also for sharing your insights, as they are invaluable in helping us enhance our services.
If you have any further questions or concerns in the future, please do not hesitate to reach out to our customer support team during office hours (Mon - Fri: 8:00 am - 5:00 pm). We will be happy to assist you.
Our contact details:
Email: info@solartogether.co.uk
Telephone: 0800 014 8851
Warm regards,
Solar Together
Recommendation of the Solar Together Scheme
Solar Express the company who Solar Together awarded the business to fit our P.V solar panel system where very professional and helpful from day 1 at a competitive price.
16. januar 2026
Svar fra Switch Together UK
Dear Paul,
Thank you for your review!
It is wonderful to hear that you had such a smooth experience in our scheme and with your installer, Solar Xpress. We hope that everyone has a journey such as yours.
If you ever need any assistance, please don't hesitate to reach out at info@solartogether.co.uk or 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm).
We wish you many sunny days!
Kind regards,
Solar Together
Installation went well but scaffold…
Installation went well but scaffold removal took too long, I have also had to ring about a cover for the battery and inverter but am still waiting even though I have rang them a few times
20. januar 2026
Svar fra Switch Together UK
Dear Peter,
Thank you for taking the time to write us a review.
We are pleased to hear that the installation went well. We also wish to thank you for the five stars given, even with the delay in the scaffolding removal.
While we trust that the installer will advise you accordingly about the cover for the battery storage and the inverter, please do not hesitate to let us know if you do not receive a response within the week.
You are always welcome to contact us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm) if you have any other queries as well.
Wishing you many bright and energy-efficient years ahead!
Kind regards,
Solar Together
First rate
From initial quote to final installation everything was very smooth. We were kept informed of progress and installation date was brought forward and larger battery capacity at no extra cost. Installer was excellent and helped resolve few minor initial issues.
19. januar 2026
Svar fra Switch Together UK
Dear Mark,
Thank you for leaving a review on our Trustpilot page.
Should you like to provide some clarification regarding your experience with Solar Together and what made it 5-star worthy, we would greatly appreciate your feedback.
If so, please get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best regards,
Solar Together
Straight forward with the backing of my…
Straight forward with the backing of my local council.
Easy to understand with clear information as to how the selection process was going.
The company chosen were proactive, visited our property, carried out a survey & answered all our questions.
Installation was smooth & the guys were polite with minimal disruption.
Any post installation problems or queries have been sorted or answered quickly.
Very satisfied since installation on Dec 15th.
12. august 2025
Svar fra Switch Together UK
Dear Roy,
We appreciate your positive feedback. We are glad to hear that the information given was informative and that the installer was able to answer your queries sufficiently throughout the process.
We hope that you enjoy all of the energy savings and environmental benefits that your new system will bring.
If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best regards,
Solar Together
Curate’s Egg.
The fitting and installation by the contractors went well. Communication with Solar Together was difficult. Many calls unanswered, and messages ignored. Connection to the Grid took an enormously long time. But the job got done in their timeframe.
1. april 2025
Svar fra Switch Together UK
Dear Martin,
Thank you for sharing your feedback with us.
We are glad that the installation went smoothly. We do apologise for the communication issues and the delay connecting to the grid. We'll review our processes to improve our responsiveness.
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
I was informed most of the times except…
I was informed most of the times except removal of scaffolding however as it was over Christmas and new year it was probably just disruption
All the men were thoughtful and respectful
16. januar 2026
Svar fra Switch Together UK
Dear Ms Deacon,
We appreciate your positive feedback. We are glad the installation team was thoughtful and respectful. We acknowledge the communication gap regarding the scaffolding removal and understand the disruption caused by the holidays. Our apologies for the inconvenience.
We hope that you can enjoy all the benefits that your new system will bring.
If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best regards,
Solar Together
Good to have a selected supplier
Good to know that the company was vetted for its suitability, equipment suitability and pricing (with no hidden extras).
Two phase install, first the scaffolding and second the roof panels, battery, inverter and cabling (with a 48 hr break between the two).
The scaffolding was removed 3 days later
Delivery dates were short and they were adhered to.
All installation personnel were polite, approachable and communicated well.
Work was well done and tidy; the site was cleared after installation.
The working of the equipment was explained to us.
We had an issue with the connection of an existing EV point to the new equipment
The company "owned" the problem and took it to a successful conclusion.
All in all a worthwhile experience.
16. januar 2026
Svar fra Switch Together UK
Dear Terry,
Thank you for taking the time to share your experience with Solar Together.
We're happy to hear that you had a great experience with the installer. It's great to know that the installation process, communication, and tidiness met your expectations. We are also glad to hear that the EV charger issue was resolved.
Here is to a lot of sunshine days for your new solar PV system!
If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best regards,
Solar Together
The team have been really helpful
The team have been really helpful, efficient and responsive.
12. januar 2026
Svar fra Switch Together UK
Dear Revd,
Thank you for sharing your feedback with us.
We are happy to hear that our team have been supportive throughout your process. We hope you enjoy all the benefits your new system brings.
If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Best regards,
Solar Together
Paperwork Too complex
The installation was prompt and efficient although a window was left open which caused water to enter the loft space.
Having had the panels for a month now all seems to be working well.
The follow up advice with so many documents was confusing and it took an age to register with my electricity supplier. This process must be made much more user friendly; I am aware that part of the problem is that so many different agencies are involved but I am a fairly intelligent man and it was an awful process. There must be some who cannot manage to do it at all.
6. januar 2026
Svar fra Switch Together UK
Dear Mr Hunt,
We appreciate your feedback and are glad the panels are working well. We regret that the open window caused water to enter your loft. Our sincere apologies for the inconvenience.
We appreciate that the paperwork can be confusing and complex. We hope that now you are able to export electricity, and we wish many days of sunshine for your new solar PV system!
Should you need any assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
The end result is excellent
The end result is excellent, unfortunately there were alot of issues with the installation, it took 3 months to complete.
14. januar 2026
Svar fra Switch Together UK
Hi Lester,
Many thanks for your feedback. While I understand there were a few frustrations, especially due to the time it took everything to be completed, I’m very glad that you’re now in a better place with the system. Thank you so much for bearing with us and your installer, your trust and understanding mean a great deal to us.
We hope that you can now enjoy your solar PV system for a long time to come!
If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).
Kind regards,
Solar Together
Totally inadequate size battery for…
Totally inadequate size battery for house.
Never discussion re size.
Please take it away and give me refund.
12. januar 2026
Svar fra Switch Together UK
Hi Anthea,
I'm sorry to hear that you are unhappy with the battery size installed. If you are unhappy with your installation, I would kindly recommend contacting your installer directly to see what options are available. If you are unsure who the installer was, you can contact Solar Together by calling 0800 014 8851 or by emailing us at info@solartogether.co.uk so that we can further assist you.
Kind Regards,
Solar Together
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.