First class service and stock availability. Treated myself to new goggles and a rucksack, and sought advice on hand paddles. The paddles suggested were not in stock but received a message as soon as t... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It would have been 5 stars apart from the product (men’s swim jammers) sizing was far smaller than expected. As a result I had to exchange for the next size up and even they are a bit ‘snug’. I can’t... Vis mer
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that... Vis mer
First time ordering from Swimsport. The jammers came quickly but didn’t fit. The subsequent customer service was excellent in helping us exchange the item by finding us a similar pair in a bigger size... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Swimsport is a family run business providing a curated range of high performance swimwear, goggles, backpacks and training aids from the world's best brands such as Arena, Funky Trunks, Funkita and TYR.
Kontaktopplysninger
8 West Pasture Close, LS18 5PB, Leeds, Storbritannia
- 0113 360 9400
- info@swimsport.co.uk
- swimsport.co.uk
4,8
Enestående
199 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service
Great customer service. Very quick response. Issue sorted within an hour.
29. juni 2024
Posted my parcel without my name .
25. juni 2024
Svar fra Swimsport
We are sorry your parcel didn't have a name on it but we are glad that you successfully picked up your order without this. The issue arose due to using our new pick up from store functionality which addresses the parcel to the pick up location. Following your feedback we are undertaking a full review of this functionality to avoid any inconvenience or dissatisfaction in the future. If we can be of any further assistance please don't hesitate to contact info@swimsport.co.uk
Great customer service
Great customer service as they suggested a swim suit style for my daughter to try. It fits perfectly and she loves it. Thank you.
29. mai 2024
Prompt and efficient delivery
Prompt and efficient delivery, will definitely use Swimsport again.
2. juni 2024
A stellar service
I have purchased items on two separate occasions and customer service was stellar both times! I could not recommend Swimsport enough. My go to place for anything swimming!
7. juni 2024
Anmeldelse skrevet uten oppfordring
A fine example of a company who over…
A fine example of a company who over delivers on customer service - and I have not even purchased anything from them yet! As a result of their excellent service I will now never go anywhere else. I foolishly returned some trunks to Swimsport that my son had purchased for a different website. Matt contacted me to explain this and then went out of his way to figure how we could get them to the correct retailer, he has done so and I am not out of pocket. As a small business ourselves I understand how clients like me can consume too much time for very little gain. This is an example of how it pays off in the end - I will now be a loyal customer of Swimsport!
31. mai 2024
Anmeldelse skrevet uten oppfordring
Great bag cheaper than Amazon
6. mai 2024
great service!!
the ordering process was so easy and the goods were received very quickly!!
27. april 2024
Great customer service
Great customer service!
Speedy delivery - great items, at a great price.
26. april 2024
I was incredibly impressed with the delivery time
I was incredibly impressed with the assistance I received from this company when selecting goggles for my child. Their communication was excellent, and the delivery was remarkably fast. Overall, a fantastic experience!
2. mai 2024
Above & beyond customer service 🙌🏻
Nothing but great things to say about Swimsport. They went above and beyond to help me out after being let down by 2 other swim shops. I love to support smaller family run businesses and the fact that competitive swimming is still running through their family means they understand the wants and needs of their customers. I will always come here first when looking for our swim supplies for our 2 young swimmers. 🏊🏻♂️
2. mai 2024
Great fast service with a personal…
Great fast service with a personal touch. Would definitely recommend
1. mai 2024
quality and quick service
30. april 2024
Super fast delivery and good prices…
Super fast delivery and good prices compared to other sites.
30. april 2024
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.