Great customer service very professional. I put down the wrong address sent an email and swiftly sorted out. Never had a business respond be as professional or kind and caring and helpful. Thank you.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The service is very reliable and quick delivery. They stock a good range of products which are competitively priced I have used Superspares multiple times they're always prompt at despatching the good... Vis mer
Selskapet har svart
I was impressed with the prompt communication by Superspares who picked up from another order that my part would not fit, requested the information of the correct measurements of the part. This create... Vis mer
Great customer service sending me text updates on my order and happy to rey quickly to any questions I may have. Thanks for the great experience.
Selskapet har svart
Informasjon om virksomheten
Om Superspares
Skrevet av virksomheten
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Skrevet av virksomheten
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Kontaktopplysninger
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,1
Bra
441 anmeldelser
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the item was as described and fast…
the item was as described and fast delivery good communication I would recommend this supplier
14. desember 2025
Svar fra Superspares
We're happy to hear that the item matched the description and the delivery met your expectations. We appreciate your recommendation and positive feedback!
Svar fra Superspares
We are happy to hear that you received your order quickly and that you find the quality to be very good. Thank you for your feedback.
The right parts and fast postage 👍
The parts where the right ones the first time .
The postage time was great even with it being Xmas time
9. desember 2025
Svar fra Superspares
We're happy to hear that you received the correct parts promptly, especially during the Christmas season. We appreciate your positive feedback and are grateful for your time.
Svar fra Superspares
We're happy to hear that you found quality parts at a good price and had an easy collection experience. Thank you for your positive feedback!
Unhappy
Despite ordering last Tuesday the 9th I only received half my purchase today. The springs have arrived but no shock absorbers. Please sort this out ASAP.
9. desember 2025
Svar fra Superspares
We appreciate your feedback. We're sorry to hear that you only received part of your order. Please be assured that we're looking into this to ensure the rest of your order arrives promptly.
First order with suprspares
First order with superspares. Ordered Bosch because I wanted the best. Parts were in stock and all was good. Next day im informed none in stock for months and how about a generic brand. Very disappointed.
UPDATE: I have been contacted by Superspares and am being refunded original purchase so customer service is definately good.
16. desember 2025
Svar fra Superspares
We appreciate you bringing this to our attention. We are sorry that the Bosch parts were unavailable after your order, and we offered a generic alternative. We'll review our inventory process to prevent this from happening again.
Svar fra Superspares
Thanks for the feedback!
Superspares very professional
When I discovered I had been billed in USD instead of AUD I was not happy. I provided feedback to Superspares that, in their Facebook advertising, there seemed to be insufficient transparency a consumer would be charged in USD. Whilst they said it was too late to cancel the order, they acknowledged my complaint and advised that if I was not satisfied with the product, to let them know. This I did and they refunded the cost of the product, in full. Their communication was extremely professional during our interactions.
9. desember 2025
Svar fra Superspares
We appreciate you bringing the currency issue to our attention and providing feedback regarding our advertising. We're glad we could resolve the product concern to your satisfaction and that you found our communication professional. Thank you.
Prompt service
Prompt service and have received an Aramex tracking number all good just waiting for the goods, did put the tracking number in and had a error message but will try again. All sorted now estimated delivery 31/12/2025 2 weeks from eastern states to Perth over Xmas pretty good.
Colin :-]
13. desember 2025
Svar fra Superspares
We appreciate your feedback and are sorry you haven't received your Aramex tracking number. We'll look into this right away.
extremely fast and affordable service
extremely fast and affordable service, postage was cheap and the price was better then bunnings.
Will buy again no problems
25. november 2025
Svar fra Superspares
We're happy to hear that you found our service fast, affordable, and cheaper than other options! We appreciate your positive feedback and look forward to your future purchases.
Wrong front brake pads supplied
4. desember 2025
Svar fra Superspares
We regret that the incorrect brake pads were supplied. We'll investigate to prevent this issue from recurring. Thanks for your feedback.
2 weeks? Melbourne to Gold Coast :(.
A MAF sensor, listed as instock - really? And yet - This tiny part took 2 full weeks to arrive @ Gold Coast. My Car off the road :(, for 14 days
5 stars for the part working, but deduct 3 stars for totally useless slow dispatch, shipping, no packaging protection. Box arrived crushed. Good luck guys.
30. november 2025
Svar fra Superspares
We appreciate your feedback and are glad the part is working. We're sorry the shipping took so long and the box arrived damaged. We will review our dispatch and packaging processes to improve our service.
Communication was poor when chasing up…
Communication was poor when chasing up parts, forgetting to get back to me, telling me the package will be a priority but not keeping me in the loop and constantly having to chase it up. Also, instead of waiting for the parts from another warehouse to turn up to their warehouse to then send it to me, I don’t know why they could not have just sent the parts from the other warehouse straight to me. I was told they would put a priority on my order (was supposed to be sent to me yesterday finally) but then was told this:
Hi Sonia,
Upon checking, due to large volume of orders the courier was not able to include your order on the shipment.
We deeply apologise for the inconvenience this may have caused you however I will be closely monitoring your order and ensure it can be shipped out by tomorrow.
Your understanding and patience is greatly appreciated and if you have any other questions, please don’t hesitate to let us know.
Kind regards
Czyruzz
This isn’t the first time I have ordered through you guys and got the run around. I ordered my parts on the 3rd Dec and it still hasn’t been sent.
5. desember 2025
Svar fra Superspares
We apologize for the communication issues and delays you experienced with your order. We understand your frustration with the lack of updates and the shipping process. We're looking into why your order, placed on December 3rd, was not prioritized as promised and will work to improve our processes. Thank you for your feedback.
Genuine parts, right price.
Genuine parts at the right price. Very happy with my purchase of hard to source parts.
13. november 2025
Svar fra Superspares
We're happy to hear that you were able to find the parts you needed at a great price. Thank you for your positive feedback; we appreciate it.
Svar fra Superspares
We're happy to hear that you had a great experience with our product and fast delivery. We appreciate your positive feedback and are grateful for your time.
Svar fra Superspares
Thanks for the feedback!
Rite part at the best price
5. desember 2025
Svar fra Superspares
We're happy to hear that you found the right part at a great price. Thank you for your positive feedback; we appreciate it.
Budget a few HUNDRED extra dollars
If you’re purchasing parts from super spares and you’re joyfully provided with a “free shipping” indicator on the store page then checkout, then shipping estimation, then shipping confirmation and then purchase confirmation… don’t believe it or you’ll be in for a nice surprise when you’re contacted (from the same email contact that had been asking for parts details for the kit, on the same message string, not a seperate email, scam or fishing attempt, the literal subsidiary that is organising the purchase) and promptly notified that the warehouse team realised the website was completely wrong and they want you to pump in another third of the value of your purchase if you actually want to get your product.
Unsure if this is a legitimate choice of business practice or a machine oversight but either way this is the last time I’ll be using this company, they managed to send my trust out the door before the item I purchased.
4. desember 2025
Svar fra Superspares
We appreciate you bringing this to our attention. We are very sorry to hear about the unexpected shipping costs and the frustration this caused. We'll investigate the discrepancy between the website's shipping information and the actual charges with our team to prevent similar issues in the future. Thank you for your feedback.
Stocked items
The items I ordered that were in stock arrived quickly and in good order. The team have been very responsive and helpful with information regarding my purchase.
3. desember 2025
Svar fra Superspares
We're happy to hear that your in-stock items arrived quickly and in good condition! We appreciate your positive feedback and are glad our team could provide helpful information regarding your purchase.
Phone help wasn't helpful would have…
Phone help wasn't helpful would have liked to talk to a real person not told to order on line
9. desember 2025
Svar fra Superspares
We appreciate you sharing your experience. We're sorry our phone support wasn't helpful and you prefer speaking with someone directly. We'll review this to improve our service.
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