Great customer service very professional. I put down the wrong address sent an email and swiftly sorted out. Never had a business respond be as professional or kind and caring and helpful. Thank you.... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The service is very reliable and quick delivery. They stock a good range of products which are competitively priced I have used Superspares multiple times they're always prompt at despatching the good... Vis mer
Selskapet har svart
I was impressed with the prompt communication by Superspares who picked up from another order that my part would not fit, requested the information of the correct measurements of the part. This create... Vis mer
Selskapet har svart
Great customer service sending me text updates on my order and happy to rey quickly to any questions I may have. Thanks for the great experience.
Selskapet har svart
Informasjon om virksomheten
Om Superspares
Skrevet av virksomheten
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Skrevet av virksomheten
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Kontaktopplysninger
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
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441 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
DOESN'T HAVEV ITEMS IN STOCK THEN WANTS…
DOESN'T HAVEV ITEMS IN STOCK THEN WANTS WEEKS TO DELIVER WHEN I SELECTED PICK UP
9. desember 2025
Svar fra Superspares
We appreciate you taking the time to share this. We're sorry the item wasn't available and for the delayed delivery after you chose to pick it up. We'll review this.
The parts I needed for an old 80s…
The parts I needed for an old 80s toyota celica were easy to find and were delivered promptly. Thanks team.
3. desember 2025
Svar fra Superspares
We're happy to hear that you easily found the parts for your Toyota Celica and that our delivery was prompt. Thank you for your positive feedback!
Shipping was super fast
Shipping was super fast
Pretty well priced parts
Shocks shocked me how much my car needed them
So far great experience
1. desember 2025
Svar fra Superspares
We're happy to hear that our fast shipping and well-priced parts met your needs. It's great to know the shocks made such a difference. Thank you for your positive feedback!
Awesome company been buying parts…
Awesome company been buying parts online for a couple of years now always a hassle free experience and fast shipping.
2. desember 2025
Svar fra Superspares
We're happy to hear that you've consistently had a hassle-free experience with us over the past couple of years. We appreciate you taking the time to share your positive feedback!
Efficient ordering process
Efficient ordering process, excellent communication and fast delivery. Well done!
10. oktober 2025
Svar fra Superspares
We're happy to hear that you found our ordering process efficient and the delivery fast. We appreciate your positive feedback and are glad you had a great experience!
Not getting shipping updates and still…
Not getting shipping updates and still haven’t received any other than calling up myself and not receiving any since I was also told that my suspension would be coming here mid this week but haven’t received any updates regarding shipping and it’s currently Monday
27. november 2025
Svar fra Superspares
We appreciate you sharing your experience. We are sorry to hear that you have not received shipping updates and that your delivery has been delayed. We will look into this matter to improve our shipping communication. Thank you for your patience.
Svar fra Superspares
We're happy to hear that you had a great experience and that the item met your expectations. Thank you for your positive feedback!
They were very helpful and answered all…
They were very helpful and answered all my questions and were very professional in the transaction. highly recommended.
8. desember 2025
Svar fra Superspares
We're happy to hear that our team was helpful and professional! We appreciate you recommending us and thank you for your positive feedback.
Quick delivery and awesome stock for…
Quick delivery and awesome stock for older vehicles
29. november 2025
Svar fra Superspares
We're happy to hear that you received your order quickly. It's great to know we have the parts you need for older vehicles! Thanks!
Easy to place order
Easy to place order, description accurate & delivered on time with constant updates.
1. desember 2025
Svar fra Superspares
We're happy to hear that you found it easy to place your order and that the description was accurate. We appreciate your positive feedback regarding our delivery updates!
Received XY Falcon radiator hoses
Received XY Falcon radiator hoses
Good delivery time and the parts are correct.
30. november 2025
Svar fra Superspares
We're happy to hear that you received the correct parts for your XY Falcon and that the delivery was timely. Thank you for your positive feedback!
No issues with spark plugs or comms…
No issues with spark plugs or comms with Super Spares but postage took 10 days
25. november 2025
Svar fra Superspares
We're happy to hear that you're satisfied with the spark plugs and our communication. We appreciate your feedback regarding the postage time.
Svar fra Superspares
Your item is currently being transferred from one of our interstate storage facilities to our local dispatch centre. As a result, there will be a slight delay of approximately 3-4 additional business days before your order is dispatched.
We sincerely apologise for any inconvenience this may cause. Please be assured that your order is a priority, and we'll dispatch it as soon as it arrives at our local facility
Website could be clearer regarding…
Website could be clearer regarding items that cant be shipped. Didn't end up having the part after I paid for it anyway. Doubt I'll be back.
26. november 2025
Svar fra Superspares
Thank you for taking the time to share your feedback. We’re really sorry for the confusion around which items can be shipped and for the inconvenience of discovering the part wasn’t available after you placed your order. That’s frustrating, and we understand your disappointment.
We’re reviewing our website to make shipping restrictions and stock status clearer so this doesn’t happen again. If you’re open to it, we’d be happy to look into your order and make things right.
Thank you again for letting us know — your feedback helps us improve.
Goods well packaged.
Goods well packaged.
Postage reasonable considering
The time of year.
25. november 2025
Svar fra Superspares
We're happy to hear that your goods were well packaged and that you felt the postage was reasonable. Thank you for your positive feedback!
Dubious & Poor Service
Firstly my order of a pair of Lovell rear coil springs was mark in stock on the superspares website. Tried to confirm this with the assistant on the site, but they came back and said they weren't able to help at this time.
So ordered it only to be advised a couple of days later that it was supposedly defective. If you absolutely test all coil springs before sending them out then this is very impressive, otherwise it is more likely that this is nothing more than a tactic to get customers to pay for a product and them tell them it is unavailable.
Anyway, was offered a different brand of coil springs which I agreed to take. As I only just received them yesterday, being 12 days after I ordered, I am yet to see if they give me the same result as I know the Lovells would have.
So in summary, was lied to about being in stock, then when I agreed to taking the alternate springs, there was no following up on when they were shipped, nor tracking information as I was supposed to receive.
So waited another 7 days before I sent another email to superspares, where I got a reply the next day giving me a tracking number for the product that was delivered around the same time as the email.
Extremely disappointing experience which took a ridiculous 12 days for you to complete. So much for being dispatched in 2-3 days.
20. november 2025
Svar fra Superspares
We appreciate you bringing this to our attention. We're sorry the coil springs were not in stock as indicated, and for the delayed shipping and communication. We'll review our processes to prevent this happening again. Thank you for your feedback.
Part not availble
Part not availble, still on ebay even though it tem isn't available
24. november 2025
Svar fra Superspares
We appreciate your feedback. We're sorry the part was listed despite being unavailable. We'll review our inventory system to prevent this issue in the future.
Parts that arrived not same as picture…
Parts that arrived not same as picture in add have been told to return parts at my expense while correct parts are still advertised on your site unsatisfactory
22. november 2025
Svar fra Superspares
We regret that the parts you received did not match the advertisement, and you were asked to return them at your expense. We are looking into this issue to ensure our listings are accurate and to improve the return process. Thanks for your feedback.
Svar fra Superspares
We're happy to hear that the part arrived quickly and without any issues. Thank you so much for your positive feedback!
Simple and quick
Found the part easily, brand new not second hand. Very easy payment process and delivery within a few business days.
23. november 2025
Svar fra Superspares
We're happy to hear that you found the exact part you needed and that the payment process was easy. We appreciate your positive feedback regarding the delivery.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.