Great customer service very professional. I put down the wrong address sent an email and swiftly sorted out. Never had a business respond be as professional or kind and caring and helpful. Thank you.... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Great customer service sending me text updates on my order and happy to rey quickly to any questions I may have. Thanks for the great experience.
The ordering process was very easy and I really appreciated the car registration search facility making it easy to order the correct parts. Loved the ability to order the complete brake kit in one sin... Vis mer
Selskapet har svart
Always a great experience with Superspares. Hard-to-find car parts are pretty easy to find at superspares which has been so appreciated while doing up an old car
Selskapet har svart
Informasjon om virksomheten
Om Superspares
Skrevet av virksomheten
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Our promise to you
Skrevet av virksomheten
- Super brands at super value!
- Superspares stands by the quality of its products, all of which come with the assurance of the manufacturer's warranty. We act as the intermediary between you and the manufacturer during a claim.
Our Shipping Guarantee
How soon will I get my order?
Once your payment is confirmed, weʼll dispatch your order within 1-2 business days. Youʼll receive a tracking number by email once your order is on its way. You can also check your order status anytime via our Track Order page.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
For special order items or products with longer lead times, there may be delays before dispatch. If this happens, our team will contact you directly to provide updates.
How are shipping rates calculated?
Shipping costs are based on the size and weight of your order.However, large and bulky items (such as Bull Bars, Steel Trays, Lift Kits) may incur additional freight charges not shown at checkout.
Deliveries to rural or remote areas might also attract extra fees. For heavy, oversized, or remote shipments, our customer service team will reach out to confirm any adjustments.
While we absorb a large portion of shipping costs, customers are responsible for additional charges based on delivery location and order size.
Kontaktopplysninger
159 woodpark RD, 2164, SMITHFIELD - NSW, Australia
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
Trust Superspares for Automotive Parts
4,1
Bra
439 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Absolutely hopeless people to do…
Absolutely hopeless people to do business with!
Advertise products that are not in stock.
8. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We regret that you had this experience. We appreciate you bringing this to our attention, and we'll look into the availability issues you mentioned.
Quick to find the part I needed
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you found the specific part for your Grandis VRX with us, especially after other attempts. We appreciate your feedback regarding our fast checkout and shipping speed. Thanks for your review!
I had a very disappointing experience…
I had a very disappointing experience with this company.
I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.
Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.
Under Australian Consumer Law, this should have been handled much more efficiently.
I would not recommend this company based on my experience.
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're very sorry to hear about the trouble you've experienced with the pinstripe tape and the delayed resolution. We appreciate you bringing this to our attention. We're taking your feedback seriously and will review our processes to improve our response times. Thank you for your feedback.
Great service
Great service, great selection of parts and prices. Very fast delivery. Highly recommend
11. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you had a great experience with our service, parts selection, prices, and fast delivery. Thank you for your recommendation!
Purchases parts online with Superspares…
Purchases parts online with Superspares is quick and easy, with free delivery
10. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that your online parts purchase was quick and easy, with free delivery. Thank you for sharing your positive experience with us!
Great products
Great products, prices, delivery and service.
12. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you had such a great experience with our products, prices, delivery, and service. Thank you!
I have had a great experience with…
I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you had a great experience! It's wonderful to know our communication and swift order processing met your expectations. Thank you for your positive feedback.
The parts came from interstate with in…
The parts came from interstate with in 24 hours the price was the best for a set of engine mounts
4. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you received the engine mounts quickly and at a great price. We appreciate you taking the time to share your positive experience!
Prompt delivery parts as advertised…
Prompt delivery parts as advertised good value
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you received your parts quickly and found them to be a good value. Thank you for your positive feedback!
Very happy with your staff assistance
Very happy with your staff assistance
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that our staff was helpful. Thank you for your positive feedback; we appreciate it greatly.
Prompt and quality goods!
15. januar 2026
Svar fra Superspares
We're happy to hear that you received your goods quickly and in good condition. Thank you for your positive feedback!
Immediate service
Immediate service - decent pricing.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you received immediate service and decent pricing. Thank you for your positive feedback; we appreciate it!
Great value
Great value. Very fast delivery. Excellent human being customer service
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you received great value, fast delivery, and excellent customer service. We appreciate your positive feedback so much!
Superspares are Awesome 🤘
Superspares was awesome posting my Rotors & Pads so quickly.
I will be using Superspares for all four cars our family has.
Love your work Superspares🤘
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you received your rotors and pads quickly. We appreciate your intention to use us for your family cars. Thanks for the positive feedback!
Faulty hub supplied
Faulty hub supplied, returned for warranty before Christmas, still no outcome as at mid February.
21. november 2025
Svar fra Superspares
We regret you received a faulty hub and are awaiting a warranty outcome since December. We'll investigate the delay and work towards a resolution. Thanks for your patience.
My dealings with Superspares have bee nithing but positive.
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are available for the vehicle, then ordering and paying for them. Shortly after ordering, they confirmed the order, picked the order and couriered the parts to my address within a couple of days. I also found that Superspares prices were competitive or cheaper than elsewhere.
I wouldn't hesitate using Superspares for my future automotive needs. AAA+++
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that you had a positive experience with us. It's great to know that our wide product range, user-friendly platform, and efficient delivery met your needs. We appreciate you mentioning our competitive prices and your willingness to use us again. Thanks for the AAA+++ rating!
Good parts, fast postage
Parts arrived exceptionally quickly, especially at the busy end of the year.
Construction looked quality and fit with no issues.
20. desember 2025
Svar fra Superspares
We're happy to hear that the parts arrived quickly and were a quality fit, especially during the busy season. Thank you for your positive feedback!
Had an item out of stock
Had an item out of stock, found a suitable replacement kit and swiftly arranged a pickup, could not be happier.
30. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We're happy to hear that we could find a suitable replacement when the item was out of stock and quickly arrange a pickup for you. Thank you for your positive feedback!
The wrong item was sent
The wrong item was sent. The listing was correct but the item did not correspond to my vehicle. I sent an email and even phoned as I did not get a response from the email. I was told by the person who I spoke to that I would get an email with instructions on how to return my order for a refund. I was not expecting too much straight away as it was close to Christmas. The Christmas/New Year holiday period is well and truly gone and I still have not heard or seen any response from Superspares. I know mistakes can happen from time to time but this should have been fixed by now and after contacting them the first time I do not think that I should be chasing them. I'm really not happy and will probably think twice about buying anything else. I am happy to talk to someone abou this if they are willing to contact me.
20. november 2025
Svar fra Superspares
We regret that the incorrect item was sent and that you haven't received a response regarding your return. We appreciate you bringing this to our attention. We'll investigate this issue and work to prevent similar situations. We value your feedback.
more than 5 days for a delivery!
5 days to ship rotors and brakepads, still waiting for it!
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Superspares
We regret that your order's shipment is delayed. We appreciate your feedback and we're looking into what caused this unusual situation.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.