After a failed order with another UK supplier where my crossbow never even arrived, I decided to find a company I could actually trust. Superguns delivered exactly that. Fast dispatch, next da... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
From start to finish this company runs like a Swiss watch. The website is great,and easy to use. Ordering is simple,and once you have ordered you get regular emails telling you when to expect your... Vis mer
Absolutely fantastic company and website. The speed of delivery was outstanding and without any issues or problems. The item I purchased is top quality and the build quality is superb. This was my fir... Vis mer
I ordered EK Archery HEX 400 210lb Compound Crossbow - 400FPSTBH last Saturday and I started to think I was going to have problems after I read a couple of the negative reviews. I was compelled to sen... Vis mer
Jeckyll and Hyde
This company is like Jeckyll and Hyde. Your first order with them is treated like your the only customer that matters to them. Customer service, delivery information and tracking details are brilliant but place a second order and what a difference.
I placed an order on 07/04/2026 for a case and bow lubricant but have received nothing. They took the money out my bank account and to date have not contacted me with any information regarding the delay with my delivery. I have sent 4 emails to them which have only been responded to by an automated response service. I have even used the message portal on their website, but again nothing.
I have informed them I have a family member who works with trading standards and would be looking into this matter but again nothing from superguns UK in response.
Today I sent another email to inform them that I will be reporting this to the police and banking authorities for theft and fraud because they have broken the customer contract. As soon as you place an order and money is removed from your account you enter a contract with the company selling you the products. The company must supply you with the products within the time stated and in perfect condition. If a delay is expected then the company must inform the customer right away with a new time of delivery and an apology. If this deadline is missed then the company must offer the customer a full explanation of what is happening and offer the customer a full refund or ask if they wish to continue to wait for the products to arrive but with a new deadline in place.
Superguns UK have done none of this, they have ignored my emails, not supplied any reason for such a delay and have not offered me a refund.
I will not stop pursuing this company and will travel to Wales where they are based and speak with them face to face. I will place it into the hands of the police, banking authorities and trading standards at this time and see what happens.
My advice to people is stay far away from this company as they are a scam operation and steal money from people. There is better companies out there that have better prices also. Stay far away from this company, it will cost you more in the long term. 🤠🤠🤠👹👹👹🤮🤮🤮🤬🤬🤬♿♿♿🇬🇧🇬🇧🇬🇧
Delivery Driver was fantastic!!!!
Ordered a crossbow on Tuesday
Ordered a crossbow on Tuesday, supposedly a 1-2 day delivery. When it came to Thursday and my package still had not even been dispatched, I wrote an email. It then took 2 days for a reply just to say the item was out of stock even though it said it was in stock on the website. They then said I can exchange my item for a very similar item and that it will be dispatched the next day. I wrote back accepting this offer, only for it to have still not been dispatched and my email ignored. Im still waiting on a response and details for my package. My order number is #13603 if they see this.
Fast delivery easy ordering.
After a failed order with another UK…
After a failed order with another UK supplier where my crossbow never even arrived, I decided to find a company I could actually trust.
Superguns delivered exactly that.
Fast dispatch, next day delivery, and everything arrived in perfect condition. No issues, no stress, just a smooth and reliable service from start to finish.
Highly recommended.
Quality goods and fast delivery
Quality goods and fast delivery
Order the parts required
Order the parts required, delivery within
the time scale on website all good.
Great products
Great products, great value, fast delivery and good comms.
Very poor customer service
Very poor customer service. Still awaiting my product and still not received a tracking number. I understand they are busy and have great reviews but at least keep in contact with your buyers.
Fast delivery
Fast delivery. Other sites had poor images to ensure this was what I wanted. When will sellers learn?
Tbf the item i ordered was delivered…
Tbf the item i ordered was delivered exceptional quick,cant moan about that,my problem is that I immediately tryd to cancel order by email, no reply, so was delivered, have been trying to return for 2 weeks now and no joy,asked to return, one reply saying has item been opened, I reply no,and thats it!!!feel im being ignored as they don't want it back,unacceptable considering I tryd to cancel straight away and I haven't even opened the bag it was delivered in,totally unacceptable and poor service, will never use again and definitely don't recommend!!!!
Ordered a crossbow case and it arrived…
Ordered a crossbow case and it arrived quickly.
Great bolts
Great bolts , shot really well and very accurate. Easy website to browse quick and easy service. Arrived as expected and on time.
the dispatchs were quick and well…
the dispatchs were quick and well packaged,very happy thankyou
Quick and efficient
Quick and efficient. Everything arrived on time and as expected.
This is my 2nd crossbow bought these…
This is my 2nd crossbow bought these are great value and very sturdy
Would definitely recommend very prompt…
Would definitely recommend very prompt delivery great price and extremely well packaged 5 stars !!!
Good selection of products
Good selection of products, easy to use website. Quick delivery. Good service
Always good
Always good. Always fairly quick delivery. Depending on what day you order depends on when you will receive it.
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