SuperCarers Anmeldelser 

142
TrustScore 5 av 5

4,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The kindness and help given to me by Vanessa and Fraser and the rest of the team at SuperCarers took away so much of the stress of living abroad while needing to take care of my mother in London. I... Vis mer

Vurdert til 5 av 5 stjerner

The live-in carer stayed with us for 17 days. From the start she fitted in very easily with the family and proved to be kind, caring, flexible and attentive. My dear mother-in-law needed extensive reh... Vis mer

Vurdert til 5 av 5 stjerner

I spoke to Vanessa on 27th December just after my mother had spent Christmas in hospital with two broken knees. I only had 24 hours to find a career for my parents and Vanessa was brilliant. Kind, s... Vis mer

Vurdert til 5 av 5 stjerner

Supercarers are an answer to prayer! They combine compassion with absolute competence. Cannot speak too highly of them. They listen to your needs and then act swiftly to connect you with high calibre... Vis mer

Informasjon om virksomheten

  1. Offentlige og lokale tjenester

Opplysningene stammer fra ulike eksterne kilder

We help families to connect personally with carers and easily manage their care requirements online, removing the need for a care agency. Families save money and carers earn a living wage - making care better for everyone. If you’d like to discuss your care needs first, speak to one of our care advisors on 020 8629 1030.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

142 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,9

Alle anmeldelser

(142)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Could not be happier with Supercarers

In a time of critical need for me as the carer of my father, being brought to the emergency room in severe pain and diagnosed with PNEUMONIA, SUPERCARERS sent me a staff
member who with little instruction from me managed to fulfil my duties as carer for my father who quite frankly can be just plain bad tempered and mean but my carer managed to come threw for me in the worst possible conditions and I was absolutely impressed with my Supercarer Theresa Rhodes. She took such a burden off my shoulders and made me feel so comfortable to relax and concentrate on getting better. I can never thank her enough.

27. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

SuperCarers

Very thoughtful and helpful when suggesting suitable carer for my husband. The carer who came was excellent and we will definitely use them again whenever we need help with carers again.

16. mars 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant service from Vanessa and the …

Brilliant service from Vanessa and the team at Super Carers. We are going through a tough time as a family and needed support with palliative care for a loved one at home. Vanessa took all the stress away and within 10 hours had recommended Proscovia who has just been outstanding.

I can highly recommend Super Carers for all your care needs - professional, helpful and above all they actually care.

1. februar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Just in time…

I needed a carer immediately for my husband and was given the details of a carer who could start the next day. The carer was truly magnificent. She cared for and supported my husband; cooked, advised on foods, bought foods and generally kept things on an even keel. She had a positive, friendly disposition and was with us every morning for nearly 3 weeks.

31. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

These guys are very efficient

These guys are very efficient; keep to what they say they will do...& deliver someone completely specific as per your request. Process of review & accept/decline works so well compared to other agencies. Thanks Maxine & Ladan.

30. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A First Class Service!

I would recommend SuperCarers without hesitation. They provided my aunt with a lovely carer over the Christmas period and also when she was extremely ill a wonderful overnight carer. They listen to your requirements and keep you updated regularly. SuperCarers are definitely my first choice!

12. januar 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor and unreliable carers who let me down. I do not recommend.

I had a lot of problems with supercarers. The company itself is efficient with helpful organisers, but the carers they work with are poor, unreliable and really let me down, which is the service I've paid for. One of the carers just didn't bother turning up for months, without any notification, apology or explanation. It left my mum with no help for a long time which has impacted her health. I've gone elsewhere now to find a carer, which is working out better.

12. januar 2018
Anmeldelse skrevet uten oppfordring
Logoen til SuperCarers

Svar fra SuperCarers

Dear Lesley,

We'd like to follow up our private email exchanges and publicly apologise for the poor experience you had with your carers. Due to its sensitive nature we won't comment on the details of your experience, but we are disappointed and sorry that the service you received did not live up to the high standards families expect from the carers on our platform.

We appreciate your feedback on our team, who work hard to help families like yours find wonderful carers to support their loved ones.

We wish you and your mother the very best for the future.

Best wishes,
Daniel (co-founder)

Vurdert til 5 av 5 stjerner

Kind, helpful and easy

Lovely carer looked after my grandparents through some really tough times last year. She did so kindly and diligently with a smile on her face. Process was easy and the team were easy to work with.

24. desember 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thanks to Super carers

Although i didn't use Super carers for long. I was basically my mum's primary carer. My dad and sister too looked after my mum but i quit my full-time job and decided to freelance and work from home so i could look after her.

It was all going well and i found it empowering looking after her but her symptoms changed having Motor Neurone and she couldn't sleep and was really active at night, meaning i wasn't sleeping.

I reached out to the NHS etc to get help with night carers, but the process was so long. I needed help instantly and started browsing online.

Finding Super carers meant i was matched to a carer instantly, and we got her almost immediately. She was kind, supportive and my mum took to her immediately.

She stayed up with her and i would check in hourly, i always caught them chatting and laughing...so was really happy we found her.

It wasn't until a few weeks she passed away. But i stayed in touch with my mums carer and now hoping to have her for my gran.

Overall, at a time when i had very little sleep, vauge hope and wanted to find a solution, super carers helped everything. So thank you once again.

27. oktober 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The quality of carers is exceptional

The quality of carers is exceptional. The head office support is tailored to your needs and is very responsive.Carers get paid a rate of pay that is a recognition of the value they provide to you and your loved ones.
Thankyou

21. oktober 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast, effective & personal

We needed emergency care for my grandma and we contacted SuperCarers to find care for her. We had a great conversation with a care advisor to understand her needs, but also her as a person. Within the next hour we had a choice of carers in our area to choose from. Really impressed.

13. oktober 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Supercarers came to our rescue at very …

Supercarers came to our rescue at very short notice and we have a wonderful carer who has immediately made my mother feel safe and comfortable, helping her full time permanent carer in the house so the duties are shared equally and happily together. Supercarers listened to our requirements and matched them to the perfect carer. thank you.

6. oktober 2017
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A seamless service

A seamless service. Hugely reassuring and friendly staff who made the whole process so easy. Someone is always contactable and there for whatever you need. I won't use anyone else now.

3. oktober 2017
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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