I would like to give my heartfelt thanks to Andrea at Sunbit for her kindness and help regarding my Toyota service financing. I recently lost my husband, and I have been going through a very di... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Had previously ordered from Summit a good few years ago during their early years, but reached out to the guys as was a little unsure on best sizing for me. They replied really promptly and I ordered b... Vis mer
Not very happy how i have to pay for shipping the first time. However i can deal with that but what i cant deal with how i have to pay for shipping to return the item. I end up without the item becau... Vis mer
Bought a wool trousers recently. Fitting is a little smaller than sizing guide listed on website. Great design and quality is good. However, I am a bit disappointed with the product description. The w... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Luxury Essentials designed in England
Kontaktopplysninger
Storbritannia
- support@summituk.co.uk
- summituk.co.uk
4,2
Bra
160 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Superior quality & customer service!
Delivered from UK to Ireland within 2 days. Nice personalised letter included in the order which is a nice touch.
The quality of the materials is second to none also!
Will be ordering again!
27. september 2023
Svar fra SUMMIT
Thanks for the review Ian! Glad you like the pieces.
-Summit Team
Great quality pieces
Great quality pieces, affordable prices. Will definitely be returning.
26. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra SUMMIT
Thanks for the review and happy to hear you like the quality of the items we are manufacturing!
-Summit Team
Excellent Brand, Excellent Team
Firstly, the quality of the t shirts are amazing! I would advise sizing up to your normal size as the length seems shorter if you have a longer torso other than that! Excellent quality to the material. Feels premium.
Secondly, the customer service is top class, my first t-shirt was too small, sent back, summit sent the replacement quick, unfortunately Royal Mail didn’t keep up their end of the bargain and I received a completely different product (fish treatment to be exact) reported this to summit through Instagram they jumped straight on it and sent me another shirt out which came with 48hours ready for my holiday! Excellent team and a great brand!
Hope you guys keep doing well!
28. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra SUMMIT
Thanks for the review James! Glad we managed to get this really strange royal mail issue sorted for you!
-Summit Team
As someone else has restated about the…
As someone else has restated about the customs having to deal with, I’m from the USA and did a return. I did everything according to instruction but still are requiring me to pay for shipping return (which is fine) but now custom charges to get it delivered which I never had to do with any UK brand. I wrote return goods on the packaged. They are going to tell me I’m wrong with a reply below.
An update: We were both confused as to why the package had fees that needed to pay, I still went forward and had to pay them. They later said my package needed to be updated to unit A Denton drive for return as there was an issue ( was never stated on return form just Denton drive ) the only brand I know that I’ve purchased from internationally that makes buyers responsible for custom fees when returning. They wrote “ As the charge is due to paperwork not being completed correctly by yourself, I'm afraid we are unable to pay customs to receive a return” even after following directions correctly. Keep in mind I called ups about this package and they told me they were responsible for paying the fees but they didn’t want to accept so I paid 100$ in total for a return. No resolution, leaving my review
26. september 2023
Svar fra SUMMIT
Hi James,
We believe the reason the customs fees were charged is because the parcel was not noted as a return item. It has to be marked as a return in order for these customs fees to not be applied. This is done on the original shipping paperwork that you would complete before shipping back. Customers do not get issues with returns custom fees when marked as returns as it waivers the import fees.
Regarding the address Denton Drive should be sufficient however we do know of issues with UPS not delivering unless a number/unit is attached.
I can see the team also has issued the refund on the return package now after UPS re delivered the parcel.
Quality garments
Quality garments for sure, would be 5 stars if the finishing on the items was a bit more superb for the price you pay.
Great customer service aswell!
24. august 2023
Svar fra SUMMIT
Thanks for the review Martin, Will pass the comments onto the team to improve future items!
Summit Team
I have not recived my order yet ,they…
I have not recived my order yet ,they are looking for the recipient to go and pay for the customs which is completely their responsbility . Late reply for e-mails which is annoying . Make a research before shipping to any country and getting ur self in a problem .
27. juli 2023
Svar fra SUMMIT
Hi Suhail,
Customs/duty charges out of Europe are the responsibility of the customer. We cannot do anything regarding import charges your country issues, this is standard practice and noted on our website in the terms and conditions. The order was shipped the same day as purchased and is awaiting customs duty to be paid this was mentioned on email to you and explained that this is your responsibility.
Kind Regards,
Summit
Update - Order has been re shipped to a UK address for you as asked and confirmed by you.
Quick and very good quality
27. juli 2023
Svar fra SUMMIT
Happy to hear you liked the items and service!
Thanks for the review!
-Summit Team
Good quality
27. juli 2023
Svar fra SUMMIT
Thanks for the review! Hope you like the items!
-Summit Team
The hoodie I ordered matched perfectly…
The hoodie I ordered matched perfectly to the images and size chart, and the item was also dispatched mere hours after ordering.
25. juli 2023
Svar fra SUMMIT
Great to hear you liked everything and all arrived quickly!
Thanks for the review!
Summit Team
Svar fra SUMMIT
Thanks for the review! Always working hard to provide the best pieces possible!
Summit Team
Svar fra SUMMIT
Hi Josh,
Thanks for the review, glad you like the clothing!
Kind Regards,
Summit Team
Dette er Trustpilot
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