Summit Racing Equipment Anmeldelser 

I check a part on-line and was not sure it was correct. I call Summit Tech support and they told this part would fit, NO PROBLEM. It did not fit. Now returning it. I used Summit's Beat-a-Price and was denied because Summit was too lazy to call an check.

Online BUYERS BEWARE!! Horrible customer service, even after sending me the incorrect product twice in 3 days. Website says it’s one thing when it’s clearly not. Level 2 customer support” was absolutely condescending and could care less about their OBVIOUS screw-ups or the customer’s wasted time and effort dealing with their product return. What good is emailing a shipping label when nobody comes to pick it up!?!? “We probably don’t have that product available” was what I was eventually told, even though I had TWO agents confirm I’d be getting what they claimed was available (& listed on the website). Valvoline Premium Blue 8600 ES or Premium Blue Gen2- both BLENDED oils but was sent the same (incorrect) conventional oil TWO TIMES. Check out sites like Sitejabber or TrustPilot if you’re looking for an ACTUAL review rating for Summit, averaging TWO STARS with hundred of reviews.

Customer service is absolutely awful and condescending. They will charge your card if you put an item in your cart on the website even when you don't complete the purchase. They deny they do this but I have banking records to prove otherwise. Once I removed the item from my cart my bank was able to reverse the charge.

That 12.99 shipping to ex change a wrong part is crap. I'm done mail order unless it's amazon can return for free. That's fine they let 12.99 lose a customer and they'll be more leaving . Your supposed to take care of the hand that feeds you.

Great until you leave a review about a product they sell! They will take forever looking for ways to reject it if it's at all negative! Just be warned a lot of reviews are missing because of this moderation they perform!

Of course I love Summit Racing. They are the best. But does Summit Racing respect us? All we want is the best products at the lowest prices with excellent service. Summit is almost there. The only thing missing is the price of their parts. Because they treat us like simple shopping women with their so called "Rewards Program" crap, they treat us like little girls. Who do you think pays for all that "Rewords Program" crap? Yea, they add the bill to all the parts which we buy from them. How can Summit not know we are MEN? We don't shop like women. We know what we want and for the least price. Just because Summit meets the price of other suppliers, think how low their prices would be if they stop the womanizing "Rewards Program" crap?

They were very good about getting the parts we needed and was reasonable prices We had to get a gasket set and they sent first one it was not the right one because there is two styles for the engine and they sent the second one super fast on them so im happy with them

Purchased some headers for my 67 fastback mustang with a 351cleveland 4v engine. The invoice clearly states for a 67 -70 mustang 351cleveland and the packaging has a label with 67 -70 mus 351c 4v however they do not fit and summit racing are saying that I must of ordered the wrong ones. Sent them proof of invoice etc but insist that it must be my fault. Like hitting your head against a brick wall trying to contact someone who is reasonable. Will never buy from them again.
Update. I have just been contacted by Summit who have accepted that they do not fit and are issuing a refund. Very pleased with the outcome and their resolution.

I ordered a set of headers. But never recived a confirmation in my e-mail after i payd for the order. I contacted the customer support centre (Merit) and she help me very well. Within 1 week a recived my headers in Holland. Very good service.

HAVE BEEN WAITING 7 MONTHS FOR A PART I CONFIRMED HAS BEEN DISCONTINUED WITH THE MANUFACTURER FOR 5 MONTHS NOW. I WANT A REFUND TODAY SUMMIT!

I had some drag race inner tubes that got destroyed by shipping company but Bret at summit customer service was absolutely the best. Resolved the issue quickly getting my parts expedited shipping.
Great job Bret

this is my review pre recieval of my order. now im probably the most painful decision maker they have dealt with yet the replys and switching my order around multiple times was never a problem the knowledge from the few people i spoke with was premium in comparison to what im dealing with here in australia. now one guy over there in particular. his name is merit!!! this is the guy yopu want on your team. shuffled cancelled moved order all over the place to make this happen for me. couldnt be happier. their website covers all of the summit shops its not specific. so youll get overall stock. it is misleading a little but now i know. i can message the company ask for what it is i need and they can organise it in the backround. yes there mayube extra postal fees but hey. welcome to engines and vehicles.people complain about fees and charges yet will do nothing themselves for free???? i give summit a 10 out of 10 for my order up till this point. we will see how it goes but i am pumped that i managed to save nearly $800 aud on my order.

Never ever had an issue with this website/webshop.

I am from Europe and have ordered many times (more than 20 orders), various parts from fittings, hoses, to big engine front conversion kits, suspension kits, exhausts etc.

All parts are always packed very safe, never had a broken item, every time parts match their description and you get them pretty fast. All those who are angry for not getting their parts fast usually are not capable to see that it is out of stock or will be shipped late which is clearly noted under each item.

will buy again for sure.

Order in October 2024 Shipping date is now. March 2025

Their choice of carriers to deliver orders has seriously gone downhill. When UPS or USPS carriers are used, I ALWAYS get my order in a timely manner. Since their increase in using FedEx, my orders are always delayed and usually improperly delivered (i.e. left by the road in the rain, left in the middle of my driveway to where I can't even pull in off of the street unless I move the parcel first, etc... ) My last order has been "out for delivery" three days in a row now, and not delivered. Now I have to wait through the weekend for Monday, and I have very little faith that it will be delivered even then. I'm about to start ordering my parts through any parts company that does not used FedEx.

Ordered EBC brakes. Summit confirmed shipping in 30 days (Dec. 10). Dec. 10 arrives.....Summit racing pushes shipping back another 30 days. I contacted summit and they told me EBC was out of stock. I contact EBC and all items were in stock. I contacted Perfect Brakes.....shipped next day. Summit does not want to work!!!

Placed a good size order 2k dollars in August and still no delivery, all I get is emails that the parts are not available until a certain date which keeps moving ,disgrace will never use again

Very pleased with Summit Racing! Last week, I needed to buy a car battery charger maintenance item (NOCO genius10). Based on another pricing site's information, I'd just missed Amazon's Black Friday sale price on this item, but Summit still offered that great price and I bought it. Due to no fault of Summit, the shipper actually delivered it to a neighbor's home - initially I thought the product was lost, then I found the box outside the neighbor's home and though it was quite a hassle, all was good. For the hassle, Summit gave me a $25 gift card. Using that card, I found today that HD had a ratcheting screwdriver I need and would have delivered it for free. Summit offered the same price, but shipping is expensive - but they were willing to match HD with their price beat guarantee. Even more than that, I got to speak with a live person, a nice gentleman Summit call representative, to place the order and get the price match. I honestly had never heard of Summit Racing until last week's pricing research (I'd heard of Summit Point raceway in WV but don't think they're associated), but I have been overwhelmingly impressed by them and would not hesitate to recommend them.

SCAM! 6 MONTHS WAITING, NO PART, NO REFUND, NO SERVICE

Living in New Zealand it is always a concern purchasing items from over seas as its a long way away and returning items can be a long drawn out hassle.
Summit racing got my Alternator to me quick smart and of coarse having it delivered to our family business in New Zealand helps.
I read reviews were Summit customers lost their items when sent to a private address.
Online the item was listed as fitting my 1960 Buick Electra 225.
I knew being a right hand drive would pose problems with the battery and Generator light terminal wires being the wrong way around.
But that was the least of my problems.
I required the Alternator dequised as a Generator which Summit racing supply.
But it needed to fit.
The measurements appeared to be correct online.
But it was to long and too wide to fit in the orginal mounting brackets for the orginal Generator cavity and it did not work as it rubbed on the bracket.
Nothing lined up also the Electra 225 have a twin a double pully on the Generator/ Alternator shaft as it has two belts.
If I lived in the US I would of returned it.
Fortunately a local engineer was able to make modifications to make it fit as per the photo in the engine bay.
The Alternator is charging well and I am totally stoked.
I actually purchased an after market Generator FVP 9005 from Rock Autos to replace my orginal Generator that had lasted over 60 years.
That FVP Generator lasted only 7 months.
I'm very confident the Powermaster 82051 will last me many more years.
I purchased my B60 in 1980 when I was 18 years old and I have no intention of selling it so I will be surprised if the Alternator does not see me out.

Thanks Summit for supplying me a good quality Alternator.
If I had of only known they also do the shorter Generator case part PWM 82111 it would of gone straight in I am sure?