Non ci sono state informazioni utili legate al costo della dogana che si è rivelato molto alto rispetto all’importo dell’oggetto acquistato
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I enjoy my sub-wing, they shipped my replacement harness quickly. BUT... International shipping from Norway cost more than the product itself! I am disappointed they don’t have any way to do N... Vis mer
Selskapet har svart
This is our second Subwing. Now we can tow two "subwingers" at the same time. What an outstanding product! If you think the videos make "subwinging" look fun, you need to get one of these. It's... Vis mer
Selskapet har svart
Incredibly and unlike any other purchase you might make from China's businesses, the product arrived in a few days, overpowering The use is a bit complex .... It takes time to get used to it. I woul... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Experience the incredible sensation of underwater flight! Discover the underwater marine world while gliding through the water like a dolphin, perform thrilling underwater acrobatics, or just relax on the surface and enjoy the ride. The Subwing completely reinvents the way we explore and interacts with marine life.
Kontaktopplysninger
Rigetjønnveien 3, 4626, Kristiansand, Norge
- subwing@subwing.com
- subwing.com
3,3
Middels
85 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 33 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Expensive International Shipping
I enjoy my sub-wing, they shipped my replacement harness quickly.
BUT... International shipping from Norway cost more than the product itself! I am disappointed they don’t have any way to do North American distribution from North America.
Edit:
Simon, I saw the harness on Amazon in many countries, but it wasn’t currently available.
Another frustration with shipping was you wouldn’t send to the USA ZIP Code for the US territory I live in 96913, even though we have DHL here.
I had to send my harness to a friend in Texas where it was then sent to my home address via USPS for five dollars
4. desember 2020
Svar fra Subwing
Hi
I'm sorry that you're not happy with the shipping cost.
However, we do sell our products on Amazon in the US, Canada and Mexico.
In the US, the shipping cost is free if you're a Prime member.
Every product in our web shop has a link below the buy-button which takes you directly to the amazon product page.
We don't offer spare parts on Amazon currently, but it's surely something that we can make available if our customers requests it.
- Simon
Response to Edit:
I'm not sure where you saw the harness on Amazon, we haven't made it available on any Amazon marketpaces yet.
I'm really sorry to hear that our website said we could ship to your destination, when that happens it's usually an error with the integrated shipping calculator. If you had contacted us about this we could have arranged to ship directly to your destination.
In order to compensate for your poor shopping experience I can offer to refund 50% of the product cost. Let me know if this sounds alright.
- Simon
We absolutely love these Subwings
We absolutely love these Subwings . They suit all ages and are so much fun to use . I have a launch that at the lowest speed is just under 4 nts and they work so well . We do have two that adds to the fun . 100% recommendations .
12. oktober 2020
Svar fra Subwing
We're so happy to hear that you love your Subwings and are having so much fun with them!
Thanks for the review!
- Simon
Amazing idea for underwater lovers
Being addicted to underwater life and sailing, I couldn't resist and immediately ordered my first subwing.
The product arrived in Israel (from Norway) after 3 days only, and I was informed on shipping and delivery status by facebook messenger online.
Now, I can't wait to try the subwing once lockdown is released
5. oktober 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
I'm really glad to hear you are happy with our shipping service. Hope you will have a great time with your Subwing in Israel!
- Simon
Increible experience!
Increible experience and very easy to use
23. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
We're glad to hear you're happy with your Subwing!
Thanks for the review Antonio!
- Simon
Great product but my rope tore on the…
Great product but my rope tore on the first try, wish to have better quality
17. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Hi Alexander
I'm really sorry to hear that the rope tore on the first try. This is clearly a result of a manufacturers defect. Please send us an email and we'll send you a new replacement rope.
- Simon
This is my second Subwing
This is our second Subwing. Now we can tow two "subwingers" at the same time. What an outstanding product! If you think the videos make "subwinging" look fun, you need to get one of these. It's everything the manufacturer says it is and then some. Our Family engages is all manner of watersports (Wake surfing, diving, snorkeling, tubing, fishing, etc.) but when the visibility is good here in the Florida Atlantic all we want to do is Subwing.
Subwing arrived in about 3 days with several updates from DHL as to its journey to our house.
Highly recommend.
12. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
I'm stoked to hear that your're so happy with your Subwing that you got another one!
It's definitely a lot of fun to Subwing together with a friend or family member, especially when the water is clear! Thanks for the review Kelli!
- Simon
The product is excelent
The product is excelent, absolutly recommenable.
But when buy from CE there are expenses as duane fee, VAT and management expeditions not included in the courier price and not alerted in the web. In my case about 100$ more.
12. august 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Thanks for the review Pere! I'm glad to hear you ca recommend our product :D
I'm sorry to hear you were not aware of the extra VAT and duty expenses, but we do have a alert about this during the checkout process. We will make sure this message is more easily visible.
Thanks!
- Simon
Great product!
15. juli 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Thanks for the review Harry!
- Simon
Svar fra Subwing
Thank you for the positive feedback! We're glad to hear you are satisfied with our product and service! :D
- The Subwing Team
Cool experience
Cool experience,
Fast shipping, nice product. The underwater acrobatics are not so good as with the reefsurfer but handling and underwater gliding is much smoother.
Love it!
5. mai 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Thanks for the review Norman! We're stoked to hear that you loved it and thought it was much smoother than our competitors product :D
Thanks!
- Simon
Didn’t try yet...
Didn’t try yet...
But shipping and product...perfect
2. april 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
I am so glad to hear you are pleased with the shipping and product.
I hope you will enjoy it when you have had the time to try it.
Thanks for the review!
- Simon
Very quick delivery
Very quick delivery. A lot of information about my order.
Nice package. Unfortunaly did I not consider import taxes from Norway to EU. Plus 700 SEK...
20. mars 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Hi Lennart
I'm glad to hear you are pleased with our service and product.
Regarding the import taxes I will look into how we can notify our customer about this more clearly in the checkout process.
- Simon
Super fast delivery great product can…
Super fast delivery great product can be trusted
1. januar 2020
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
We're so glad to hear you like our fast shipping and that you can recommend our products!
- The Subwing Team
Svar fra Subwing
Thank you for the positive feedback Reni!
Super nice I loved it.
Super nice I loved it.
Thank you
27. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
We're glad to hear that you love your Subwing Adrian!
- Simon
What a great company
What a great company. Fast response. Fast shipping. Great products.
23. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Thank you so much Trapper!
-Simon
As tachas de importação
As tachas de importação, inviabiliza a compra.
5. desember 2019
Anmeldelse skrevet uten oppfordring
Very Happy
Fast shipping, well packaged, exactly what I ordered and was hoping for. Thanks!
1. desember 2019
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
We're glad to hear you are happy with your purchase!
Thanks for the positive feedback :D
You were quick
You were quick. Polite and very nice product
25. november 2019
Anmeldelse skrevet uten oppfordring
Svar fra Subwing
Thank you for the positive feedback! I'm glad to hear you are happy with the service and product :D
- Simon
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.