Easy Living Mobility  Anmeldelser 

From the very beginning of my journey with this company they have been totally professional and extremely helpful.
I had a battery problem that they have been able to sort for me. I would and have done in the past, recommend this company and it's products for their exceptional customer care

The agent Christian was most helpful, was a pleasure to do business with. I called the company, and he gave me all the correct information required.

I have met Luke and Kay, lovely people. We have just purchased a recliner, excellent knowledge of products, not pushy sales people. Very friendly and helpful.

Yesterday, I visited the Wylde Green store in Sutton Coldfield. The staff were excellent and provided a great service. One member of staff quickly greeted me and was extremely polite, courteous and helpful. My Dads mobility scooter tyres needed to be checked and fixed quickly and the staff member quickly offered his support, fixing the issue swiftly. Many thanks. This was very much appreciated

I had a very good experience and advice from Mark at the living mobility on the wharf in walsall regarding a rise and recliner chair for my mum.He advised me to have a petite chair for her ,hadn't got one in store,so gave me the details and I rang the main number and had a chat to Christian who was also very helpful and informative and I purchased the opulent rise and recliner chair .,could not fault all the help and advice I recieved. Highly recommend this company.

Being a customer of easy living mobility for 3 years so far just gave back my first chair and took delivery of my 2nd powerchair the quickie q500m really decent company get my chairs on lease through pip Phil the engineer is fantastic the ladies on the phone are amazing and callum 2hd time I've met him was brilliant

We went to your shop in Wellington looking for a new mobility scooter. Ross the manager was so helpful and patient! My husband tried 4 mobility scooters to see if they would fit in our WAV and must have been there for at least an hour if not longer. Ross had so many other customers but never once lost his smile and helpful manner.

A very Big thankyou to the Manager John at the Lichfield shop. We received outstanding service from him when we went to purchase a power chair for my husband. John was so caring, kind and patient. He went above and beyond to provide the expertise, time and such caring ways to make sure my husband was happy with his chair.
Also a very big thank you to Lawrence who delivered the power chair. Lawrence also showed exactly the same level of care, patience and time to us. He also went above and beyond.
Nothing was too much trouble for both John and Lawrence to which we are both so very grateful.
We highly recommend the Lichfield shop.
Thank you so much to two of the kindest people we have met.

The showroom experience was good.
We had to chase the shop for delivery updates. Delivery was achieved in about two weeks.
On the delivery day Lawrence and Macauley could do no more. Really helpful and professional in every way.

Just had my Vala power chair arrive. Lawrence Weaver took me though all the things I needed to know about the chair and is safe handing, a polite well informed professional young man.a credit to his company.

Jess Is a pleasant, Helpful, All round nice person.

Very good service from Ross todayshop was busy bit he was cool and calm the while time. Explained all the chairs I was looking at. Took time to get paperwork right even though there were lots to do. Would recommend only slight fault with shop parking us not good.

Superb service & advice from John & team Lichfield.
Purchased electric powered wheelchair impartial advice but knowledgeable.
It has been a life changer thank you.

Great service from Christian and Jess!! Ordered a riser / recliner for my elderly father, arrived next day and very easy to assemble! He's happy, so I'm happy :-)

Easy ordering, delivery time acceptable, prices on line with competition. Have been helpful previously, with purchase of mobility scooter.

Lawrence delivery man very helpful and friendly explained everything thoroughly and was very lovely with my 94year old mother in law.
The lady in the Leek shop was helpful and friendly too.
94 year old loves her rise and recline chair

L found Jessie to be very helpful with answers to my quieries, as she sent photos as well as emails and phone calls to make her answers as clear as possible to me.nothing was to much trouble for her.

Absolutely awful experience with this mobility scooter company. The first scooter broke down and had to be replaced, only for the replacement scooter to start constantly breaking down as well. My dad was left stranded when it stopped working while he was out, and because of his mobility issues he physically could not pull it back himself. It was stressful, upsetting, and completely unacceptable.
Customer service has been no help whatsoever. Instead of taking responsibility for supplying faulty products, they just try to charge more money. We were told we would have to pay a pickup and delivery fee, plus £70 per hour for repairs, on top of paying for any parts needed. After already dealing with repeated breakdowns, this is disgraceful.
They also advertise the scooters as having a long battery life, but in reality it only lasts around an hour before needing charging. Completely misleading.
To make matters worse, when I asked to speak to a manager, I was told there was “no point” because she would only tell me the same thing anyway. That response alone shows exactly how little they care about customers or resolving issues properly.
The worst part is how they treat customers once they’ve made a sale. Before ordering, they are responsive and helpful, but once the scooter is delivered they don’t want to know. Messages get ignored and support disappears completely. Then they still have the cheek to say “reach out if you need anything in future” despite refusing to properly help when problems happen.
I would never recommend this company to anyone, especially people who rely on mobility equipment daily. Faulty products, poor customer service, misleading claims, and constant extra charges — avoid at all costs.

What a lovely man Lewis was,we had a good laugh and he was very very helpful with everything,l will be recamending Easy Living Mobility to all my family and friends,thank you very much.xxxx

Jessie was great I emailed about my keys that I lost for my scooter & she got straight back to me & when I phoned her back it took her 10 minutes to sort out my keys for my scooter! I receive them in the post! Great service