Stirling Timepieces Anmeldelser 

Absolutely stunning ! Thank you 🙏

Love my new Stirling time piece. You can feel the quality and it’s very stylish. Quick delivery too

Amazing service throughout the build of my watch. The watch has so much perfect detail, it's a good size sturdy. The watch is build to with stain daily challenges. I would have loved to have used this watch during my military career. Thank you Sterling.

Communication to keep me updated on my timepiece was fantastic.

Amazing custom piece, they really nailed the details!

The watch is a gorgeous tool and I sincerely enjoy having it on my wrist. I only worry about the frequency in which I need to reset it.

It’s a real solid piece. Shipping was quick and just overall I love this time piece. Zero issues with the watch, and will definitely be back to add another to my collection.

Great watch, quick response from customer service and shipping was smooth. Very happy with the Burton.

Thank you to my UK brothers for a very nice timepiece.

Arrived on time, in good packaging. I like the summary on the inside of the box too.

Swift delivery, superior design and high quality. 10/10

very happy, very fast delivery

Really great timepiece! My husband loves it. Great gift and I would get it for him all over again!

I created a bespoke design for my Military unit!
Stirling was extremely helpful throughout the whole process. They were very prompt with replies and any design update requests. The watches have recently arrived and we could not be happier. The look, the quality, the shipping, the presentation, everything has just been a smooth experience and I couldn’t recommend higher!
Will definitely use again!

Great watch, great service and very communicative throughout the entire process.

So pleased with watch which looks amazing and great value

Fantastic service and great quality watch. We ordered custom for the agency and everyone has been extremely happy with the product.

Awesome service and support communication

Great product. It's exactly what I wanted. Affordable. Great shipping.
Thanks.

Poor quality, poor customer service, and not remotely the premium product claimed — avoid

I bought a Stirling Timepieces watch expecting a high-quality, premium product. My experience has been deeply disappointing.

The lume performance is shockingly poor. I raised this with customer services and then deliberately tested it in conditions far beyond normal use. I left the watch repeatedly through the day in bright sunshine on a windowsill, giving it more than 12 hours of direct sunlight exposure.

Within around an hour in the dark, the lume was barely legible.

Customer services explicitly confirmed that this was normal operation. That is the key point. They did not say the watch was faulty. They did not say my test was inadequate. They confirmed that this level of performance was normal. In my view, that is an unacceptable admission for a watch being marketed and priced as a premium product.

The problems do not stop there. The screw-down crown feels poorly engineered and repeatedly tries to cross-thread unless handled with extreme care. The case has sharp edges which have cut me more than once. The bezel action is clunky and does not feel precise. Overall, the watch feels nothing like the quality, finishing, or engineering standard implied by the branding and price.

The customer service experience has been just as poor as the product. Their approach was adversarial from the outset, not constructive. They have had every opportunity to engage properly. They know full well which case this is from the description above. I have explained the issue clearly, including my position under the Consumer Rights Act, and I do not accept any suggestion that they have not been given the chance to resolve it.

So, before any public reply appears along the lines of “please contact us so we can look into this”, I want to be clear: they already know about this matter. Any such response, in my opinion, would be about managing public perception rather than genuinely resolving the issue.

The warranty also gives me no confidence in practice. The issue is not simply the wording on the page; it is what happens when you actually try to rely on it. Based on my experience, the warranty feels meaningless because the company appears determined to avoid treating obvious quality issues as warranty issues at all.

There is also, in my view, a wider problem with the brand image. The company leans heavily into a military-style persona and implied credibility, including an aura around special forces-type experience. As someone from a military background, I find that deeply unconvincing. It comes across to me as image-management and backstory rather than substance.

This is not, in my opinion, a high-end watch. It feels like clever marketing and military-themed storytelling wrapped around a product that simply does not match the claims made for it.

I am now preparing a formal complaint and considering issuing a letter before action.

Based on my experience, I would strongly advise people to avoid Stirling Timepieces.

Edits post reply- so they admit you can’tread it in the dark within an hour. Is that how they market their cheap tat?

Beautiful watch! It was exactly as decribed and shown on the website. Fast delivery. Customer service responded right away to a question that I had.