We visited sterling home 3 or 4 times to look at suites. We did really love the 3 seater chesterfields. It was a lovely assistant called Amy Ireland that looked after us each visit. She’s a credit t... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Went into Sterling at Fort Kinnaird to order some flooring with Clive who was very patient and took the time to ensure we made the right choice. The carpets were fitted today and they are gorgeous. Th... Vis mer
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Went to Stirling home at London Road Glasgow and the sales assistant was very helpful. Her Name is Marion Hanley. She was very attentive and nothing was any trouble. Only downside to my visit initiall... Vis mer
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The staff in all departments, reception and Café have great customer care. Coming to Sterlinghome, I always feel at home!! The impression you get is that it is a very happy team who enjoy their jobs.... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Kontaktopplysninger
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No hassles dealing with Sterling Homes
No hassles dealing with Sterling Homes. I dealt with a curteous helpful person on the phone who price matched the item I wished to purchase. The item came in the correct timeframe and was very well packaged.
20. juli 2026
Svar fra Sterling Home
Hi Elizabeth,
Thank you for your wonderful feedback.
We're delighted to hear that you had such a positive experience with Sterling Home. It's great to know our team member was courteous and helpful in arranging a price match, and that your order arrived on time and was packaged to such a high standard.
We truly appreciate you taking the time to share your experience and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Living Room suite
Very happy with the wide selection and choice, which is why this not the first time we have bought our living room furniture from Sterling.
Our salesman Gerry Watson in Hall 2, was excellent ... not pushy, just professional and knowledgeable.
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Laurence,
Thank you for your wonderful feedback.
We're delighted to hear that you were pleased with our wide selection and choice, and especially that Gerry provided such excellent service. Professional, knowledgeable advice without any pressure is exactly the experience we aim to deliver, and we're sure Gerry will be pleased to receive your kind feedback.
We truly appreciate your support and look forward to helping you with your home furnishings again in the future.
Kind Regards
The Sterling Home Team
Svar fra Sterling Home
Hi Jim,
Thank you for your feedback.
We're delighted that we were able to match your existing sofa and help complete your room just as you wanted. We appreciate you choosing us and hope you enjoy your furniture for many years to come. Thank you again for your custom and support.
Kind Regards
The Sterling Home Team
Barry dealt with us proffessionally and…
Barry dealt with us proffessionally and gave us all the time and information we required to make our purchase. Our whole experience was made easy and pleasant.
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi James,
Thank you for your wonderful feedback.
We're delighted to hear that Barry provided such professional service and took the time to ensure you had all the information you needed to make the right purchase. It's great to know that he made the whole experience easy and enjoyable for you.
We’ll be sure to pass your kind comments on to Barry and the team. Thank you for choosing Sterling Home Tillicoultry, and we hope to see you again soon.
Kind Regards
The Sterling Home Team
The ladies was really nice very helpful…
The ladies was really nice very helpful and good sales pitch so needless to say we got a sofa
20. juli 2026
Svar fra Sterling Home
Hi Agnes,
Thank you for your wonderful feedback.
We're delighted to hear that our team were so friendly, helpful, and knowledgeable. It's great to know they made such a positive impression and helped you find the perfect sofa. We'll be sure to pass your kind comments on to the team. We hope you enjoy your new sofa for many years to come!
Kind Regards
The Sterling Home Team
Friendly staff
Friendly staff, you dont feel like your being followed about
31. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Rhea,
Thank you for your lovely feedback.
We're delighted to hear that you found our team friendly and that you felt comfortable and relaxed while shopping with us. Creating a welcoming environment where customers can browse at their own pace is very important to us. We appreciate your comments and look forward to welcoming you back soon.
Kind Regards
The Sterling Home Team
Knowledgeable honest and helpful
Knowledgeable, honest and helpful. No rushing us to make a decision
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Sarah,
Thank you for your great feedback.
We're delighted to hear that you found our team knowledgeable, honest, and helpful. Providing a relaxed, no-pressure environment is very important to us, so it's great to know you felt comfortable taking the time to make the right decision for you.
We truly appreciate your comments and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great experience
Great experience. Sales consultant Donna was very knowlegable and friendly - no pressure - she made the whole thing easy. Quality products. Would definately recommend.
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Christine,
Thank you for your wonderful feedback.
We're delighted to hear that Donna provided such knowledgeable, friendly service and made your shopping experience easy and enjoyable, with no pressure. It's great to know you were impressed with the quality of our products and that you would recommend us to others.
We'll be sure to pass your kind comments on to Donna. Thank you for choosing Sterling Home Tillicoultry and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Great experience
Great experience, all good and Lauren Grant was super helpful.
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi,
Thank you for taking the time to leave us your feedback.
We're delighted to hear you had a great experience and that Lauren was so helpful throughout your visit. We'll be sure to pass your kind comments on to Lauren and the wider team.
We really appreciate your support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Was very pleased with the service I got…
Was very pleased with the service I got with the staff
19. juli 2026
Svar fra Sterling Home
Hi Jean,
Thank you for your feedback.
We're delighted to hear you were very pleased with the service you received from our staff. Providing excellent customer service is something we take great pride in, and your kind comments mean a lot to the team. We appreciate your support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Donna - Sterling
Donna was fantastic, didn’t rush us and made it easy to spend so much money!! Would defo recommend Donna if you want easy, friendly good customer service. Thanks Donna 😊
30. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Jill,
Thank you for your wonderful feedback!
We're delighted to hear that Donna made your experience so enjoyable and stress-free. Providing friendly, helpful service without any pressure is exactly what we strive for, and it's great to know Donna delivered that for you. We'll be sure to pass on your kind comments.
Thank you for your recommendation, and we hope you enjoy your new furniture!
Kind Regards
The Sterling Home Team
Excellent choice
Knowledge and assistance of sales person, steven McKelvie
29. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Brian,
Thank you for taking the time to leave feedback.
We’re delighted to hear that Steven's knowledge and assistance helped make your shopping experience a positive one. Steven is a valued member of our team, and we’ll be sure to pass on your kind comments. We really appreciate your recommendation and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Extremely helpful staff members, Catherine Grigir
Extremely helpful staff, Catherine and Donald. Catherine took my order and spent time going over all the necessary points, material protection, delivery etc. Catherine couldn’t do enough.
21. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Claire,
Thank you for taking the time to share your experience.
We're delighted to hear that Catherine and Donald provided such excellent service. It's wonderful to know that Catherine took the time to guide you through every aspect of your order, from delivery arrangements to material protection, ensuring everything was clear and straightforward. We truly appreciate your kind words and will be sure to pass your compliments on to both Catherine and Donald.
Thank you for choosing Sterling Home Aberdeen and we hope you enjoy your new purchase.
Kind Regards
The Sterling Home Team
Svar fra Sterling Home
Hi Andrew,
Thank you for your kind feedback.
We're delighted to hear that you were pleased with our service, product selection, and quality. Your comments are greatly appreciated and will be shared with the team. We look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Avoid - No interest after purchasing
Bought a very expensive sofa from Sterling Aberdeen and gave a 5 star review on the purchase process. several weeks later the sofa was delivered and assembled. The large sofa did not fit together properly and I was most unhappy with it. The delivery drivers noted my concerns and emailed the company telling me “a technician will contact you today to resolve the issue”. I also filled out the delivery notice with my concern which was going back to the company. That was three days ago and I am left with a £3000 + sofa that doesn’t fit together and no contact from anyone from Sterling. Very unhappy customer who will never buy from them again.
Update - Unfortunately despite response, no email was received. I have now received a text offering technician support.
26. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Good Evening Mr and Mrs McKay,
Thank you for taking the time to share your feedback.
We are sorry to hear of your experience, as it is always disappointing when a customer has reason to complain.
Having reviewed your file, I can confirm that your complaint was opened on the day of delivery following notification from our drivers. An email was also sent to you confirming that a technician had been appointed and would be in touch with you to arrange a convenient visit date.
We apologise if you did not receive this email. It may be worth checking your junk or spam folder, as our correspondence can occasionally be filtered by email providers.
Please be assured that your complaint remains with your dedicated advisor and is being actively managed.
We will be in touch shortly with a further update. In the meantime, should you require any assistance, please contact our Customer Service team directly.
Thank you for your patience and understanding.
Kind Regards,
The Sterling Home Team
Helpful staff but still no delivery
The salesperson was helpful and did her best to see if I could take home the two chairs that I wanted. No luck but she explained when I would receive them. It would be 6 weeks for delivery. I received an email informing that this would be delayed and today I received another with another delay of over 4 weeks. I am now considering cancelling.
17. juli 2026
Svar fra Sterling Home
Hi Anne,
Thank you for your feedback. We’re pleased to hear that our salesperson was helpful and did her best to assist you, but we are very sorry for the delays to your order.
We completely understand how disappointing and frustrating it is to be given an estimated delivery date only to receive further notifications extending the wait time. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and uncertainty caused.
Thank you for your patience and understanding while we work through these delays.
Kind Regards
The Sterling Home Team
Was helped and served by Matt
Was helped and served by Matt. He was so helpful friendly and efficient
28. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Hi Kathryn
Thank you for taking the time to leave your feedback.
We're delighted to hear that Matt provided such helpful, friendly, and efficient service. We pride ourselves on delivering excellent customer care, and it's wonderful to know that Matt made your experience a positive one. We'll be sure to pass on your kind comments to him.
Many thanks for your support!
Kind Regards
The Sterling Home Team
Svar fra Sterling Home
Hi Debbie
Thank you for your great feedback!
We're delighted to hear that everything was great from start to finish. Providing a smooth and positive experience for our customers is always our goal, and it's fantastic to know we delivered.
We truly appreciate your support and look forward to serving you again in the future
Kind Regards
The Sterling Home Team
Quality products, good customer service
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails with updates but actually when I needed to hear, I did.
On delivery day one of the beds was the wrong colour and we didn't notice until they had built it. No issue, they unbuilt and took away the wrong bed, then the delivery of the correct one was arranged 4 days later.
We had a further issue with a mattress but it was rectified easily by their team. I'm really happy with my beds and have enjoyed the experience of dealing with this company so would definitely use them again.
5. juli 2026
Svar fra Sterling Home
Good Morning
Thank you for taking the time to share your experience.
We're delighted to hear that you're pleased with the quality of your beds and that the delivery process and communication met your expectations.
We appreciate your understanding regarding the level of updates provided and are pleased that you received the information you needed at the right times.
We are sorry that one of the beds was delivered in the wrong colour and that there was a subsequent issue with your mattress. While these issues should not have occurred, we're glad our delivery and customer service teams were able to resolve them promptly and without too much inconvenience.
Thank you for recognising the efforts of our team. It's wonderful to know that despite these challenges, you enjoyed your experience with Sterling Home and would shop with us again.
We hope you enjoy your new beds and thank you for your support.
Kind Regards
The Sterling Home Team
Above & Beyond
My Mother has bought from Sterling for many years. Having items delivered to Skye. She is now residing in Aberdeen and has bought various items for delivery and in store over the last couple of years. We have been to many retailers and always come back to Sterling. The showroom is outstanding in its design and layout. Everything all laid out so sophisticatedly that it is impossible not to be able to create and dress an exceptional living spaces/s. Truly it's outstanding.
However, the main plus when you visit Sterling Bridge of Don, is the attentive and fun staff. They are either trained to a high standard or are just naturally perfect for the position. Elise attended to Mum and I today and she was more than enough. A credit to the store. We met Jason briefly in the passing and there is no wonder that he is a man with a beaming grin. His staff are a credit to him and Sterling as a whole. Nowhere matches the service, simplicity of service and the extra mile of attention and warmth. Truly a great experience shopping with you all.
Regards - Elizabeth and Alison x
27. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sterling Home
Thank you, Elizabeth and Alison, for such a wonderful review.
We are delighted to hear that your family has continued to choose Sterling Home over the years, from deliveries to Skye to your more recent purchases in Aberdeen. It is incredibly rewarding to know that, after visiting many retailers, you continue to return to us.
Your comments about our Bridge of Don showroom are greatly appreciated. We take great pride in creating inspirational displays, so it is fantastic to hear that you find the store both welcoming and inspiring.
We are especially pleased that Elise made such a positive impression during your visit. She is a valued member of our team, and we will be sure to share your kind words with her and with Jason. Feedback highlighting the warmth, attentiveness, and professionalism of our colleagues is always wonderful to receive.
Thank you once again for your continued loyalty and support. We truly appreciate your custom and look forward to welcoming you both back to Sterling Home again soon.
Kind Regards
The Sterling Home Team
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