Stan Ray® Anmeldelser 

Item ordered and delivery by DHL was promised in 2-4 days. However, the confirmation email changed delivery to 3-6 days. Not a big deal, but a sign of things to come. A week later I had still not received a dispatch email, so I emailed their customer service for an explanation. An automated response blithely informed me that staff illness was "affecting the speed of their response". I can only assume that Stan Ray is a one-man operation. Surely a global brand cannot be this poor with customer service and delivery. Noting recent comments on here, I am not alone. A few more days and I contact my credit card company for reimbursement. Totally unacceptable.

Commande 17/02 et 18/02 : pas de tracking pour la commande, retour impossible pour l’autre (statut livraison erroné), support lent. Inacceptable pour une marque qui vend en ligne.

probably a scam enterprise. order never dispatched, no replies to my emails, to my DMs and yet they keep posting on their Insta. Many many other clients with similar complaints.

Jeg har sendt min pakke retur for 30 dage siden, og aldrig fået mine penge igen. Kæmpe scam

I bought a pair of trousers for a Christmas present. They didn’t fit and I have for two months tried to return the trousers, but the company has not been able to provide me with a return label to be sent from Denmark. My daughter in law had the exact same issue. Haven’t heard anything back in the last months despite numerous emails to them. Terrible service

5 star if you get in contact with me asap please - I have emailed you twice.
WHY CAN I NOT FIND A TELEPHONE NUMBER??????
Only an email???????

First order in my life and probably last. It has been two weeks and still has not been shipped and I am not getting any reply from them to my emails. The thing looks bad, even though the brand style is very nice, but I could not enjoy the purchase and the trust has gone down to a hole…

Great products, well constructed, good quality, super comfortable and still functional. Highly recommend for daily wear and workwear

La qualité des jeans et t-shirt sont vraiment bonne, pour le prix je suis obligée d'attendre les soldes. Je trouve que la marque taille petit mais j'ai pu renvoyer le jean qui me plaisait sans problème pour prendre la taille au dessus

Easy ordering but more importantly easy return!

Great service, received my item quickly which was too big and sent it back and received a smaller size, all within 8 days, very impressed.

Super quality garments from socks to jackets to hoodies. And their customer service has always been top notch, if ever there are any issues, they are resolved very quickly.

I'm so glad to have found Stan Ray's website that I randomly stumbled across while looking for work inspired clothing, I'm surprised they are not more popular, they have some really great products of which I own nearly one of each now and keep on building my wardrobe through their brand.

Stan Ray's customer service has been excellent, I had to make returns due making sizing errors (my fault) and they have come through every time.

So disappointed! Ordered a shirt for my boyfriend’s Christmas present that arrived faulty. I’ve emailed twice, and messaged Stan Ray on instagram to raise the issue and had no response at all! Absolutely terrible customer service!!

Great customer service with fast resolution

I submitted an RMA request and received a confirmation several days ago but still have not received a shipping label

Easy to follow web site, great communication regarding delivery and an excellent product.

Thank you

Quality is poor on the flannel. $80 (on sale too) and it has the same feeling and quality as a Forever 21 flannel.