Stannah UK Anmeldelser 6 207

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah. Engineer did a very thorough job of se... Vis mer

Vurdert til 3 av 5 stjerner

The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and a... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr

Skrevet av virksomheten

In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

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Vurdert til 5 av 5 stjerner

Polite efficient service

Polite efficient service with all my queries answered and addressed.

19. mars 2026
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Svar fra Stannah UK

Thank you for your positive feedback; we appreciate it. We're happy to hear that our service was efficient and that we addressed your queries well.

Vurdert til 5 av 5 stjerner

Absolutely trouble free installation

Absolutely trouble free installation. Almost dust free,

I have already sent in a review.

13. mars 2026
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Svar fra Stannah UK

We're happy to hear that the installation was trouble-free and almost dust-free. Thank you for taking the time to share your positive experience with us!

Vurdert til 5 av 5 stjerner

The service from start to finish was…

The service from start to finish was easy as a customer.
Notification of a date, engineer arrived on time.
No issues at all.
Thank you

13. mars 2026
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Svar fra Stannah UK

We're happy to hear that you had a seamless experience! Thank you for acknowledging our punctuality and smooth service. We appreciate your positive feedback!

Vurdert til 5 av 5 stjerner

The engineer,very personal but got on…

The engineer,very personal but got on with the job.

18. mars 2026
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Svar fra Stannah UK

We're glad you enjoyed your experience. It's great to hear the engineer was both personable and efficient. Thank you for your feedback.

Vurdert til 5 av 5 stjerner

1st Stannah service

The Service engineer was friendly and helpful. Answered any questions that I had. Clearly knew what he was doing. Tightened up two loose chair arms. Very efficient. Excellent

17. mars 2026
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Svar fra Stannah UK

We're happy to hear that the service engineer was friendly, helpful, and efficient! We appreciate your positive feedback regarding the service provided and that all your questions were answered.

Vurdert til 5 av 5 stjerner

Annual check on my Stannah chair lift

The representative from Stannah arrived on time. Very efficient the way he checked my stairlift and was thorough in checking everything. Very impressed

9. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Stannah UK

We appreciate you sharing your experience! It's great to hear that you were impressed with the technician's efficiency and thoroughness during the stairlift check.

Vurdert til 5 av 5 stjerner

Always polite

Always polite, considerate, friendly and helpful.

17. mars 2026
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Svar fra Stannah UK

We appreciate you taking the time to share your experience. We're so glad that you found our team to be polite, considerate, friendly, and helpful.

Vurdert til 5 av 5 stjerner

Stairlift service done well

Booked service by phone. Estimated arrival time on day by phone. Friendly. Explained work done as necessary. Tidy. As in previous visits by team that come yearly to service stairlift.

17. mars 2026
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Svar fra Stannah UK

We're happy to hear that you found our service friendly and tidy! It's great to know the team explained the work and arrived on time. Thank you for your continued trust in our yearly service.

Vurdert til 5 av 5 stjerner

All of the servicing people are polite

All of the servicing people are polite, knowledgeable and personable. This year I had Rob, who corrected a misconception I had on the safety stop in the footplate. I'm a lot more confident now that I understand that it does work, and doesn't use sensors, but pressure on the moveable edge of the foot plate.
Last year I had Keith, whom was also thorough,

3. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Stannah UK

Thank you for your positive feedback, it's great to hear that our service team is polite, knowledgeable, and personable and they were able to put your mind at ease regarding the safety stop.

Vurdert til 5 av 5 stjerner

Equipment is very reliable and service…

Equipment is very reliable and service carried out efficiently and effectively. Highly recommended.

12. mars 2026
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Svar fra Stannah UK

We're happy to hear that you find the equipment reliable and the service efficient and effective. We appreciate your recommendation and positive feedback.

Vurdert til 5 av 5 stjerner

The service engineer was polight

The service engineer was polight, easy to talk to and answered all. Y queries satisfactory.

16. mars 2026
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Svar fra Stannah UK

We appreciate you sharing your positive experience. We're happy to hear that our engineer was polite and approachable. Thank you for choosing Stannah.

Vurdert til 3 av 5 stjerner

I can’t actually provide a useful…

I can’t actually provide a useful review since I wasn’t in attendance when the service was carried out and, as my mother cannot currently use the stairlift, I’ve no idea how the equipment is now working. You keep emailing me, reminding me to review the service, but I can’t. Please stop emailing me.

11. mars 2026
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Svar fra Stannah UK

We appreciate you bringing this to our attention and we apologise for the repeated emails. We will stop sending them immediately. Thank you for your time and feedback. We hope your mother will be able to utilise the stairlift soon.

Vurdert til 5 av 5 stjerner

Well done 5 stars

The man showed me his id he was nice and polite. I do love how they call me to remind me my service is due as I would forget and many places would just say sorry you didn't book in time but not stannah they want to keep you safe .S.o well done 5 stars

10. mars 2026
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Svar fra Stannah UK

Thank you for your kind words and high rating! We're glad you had a positive experience and appreciate the technician's professionalism. It's great to know our service reminders are helpful in keeping you safe.

Vurdert til 5 av 5 stjerner

Very friendly installer and polite and…

Very friendly installer and polite and quick. Really pleased with to this Stannah and would definitely recommend. Thank you

10. mars 2026
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Svar fra Stannah UK

We appreciate your recommendation and thank you for your feedback. We're happy to hear that you had a positive experience with our installer and you are pleased you chose Stannah.

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