Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah. Engineer did a very thorough job of se... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and a... Vis mer
Selskapet har svart
The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Vis mer
Selskapet har svart
Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Kontaktopplysninger
Watt Close, SP10 3SD, Andover, Storbritannia
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Enestående
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Engineer arrives on time & always very…
Engineer arrives on time & always very thorough, however you sent him a month late
24. februar 2026
Svar fra Stannah UK
We're happy to hear that the engineer is thorough. We regret that the service was delayed by a month and appreciate your feedback.
Very friendly installer and polite and…
Very friendly installer and polite and quick. Really pleased with to this Stannah and would definitely recommend. Thank you
10. mars 2026
Svar fra Stannah UK
We appreciate your recommendation and thank you for your feedback. We're happy to hear that you had a positive experience with our installer and you are pleased you chose Stannah.
Very efficient from start to finish…
Very efficient from start to finish from all Stannah team. I instigated point of contact for my elderly Mum & knew we were going to buy so sales member who came to house did not need to sell the product to us. However, he was professional & friendly and very knowledgeable about the right fit for bespoke 2 turn stairs in my parents house, not pushy at all & explained the process of buying new or reconditioned chairs. The electrician used by Stannah was also professional, knew exactly how to sort what was needed in the house and worked efficiently. Friendly installation guys worked quickly & once fully fitted, demonstrated how the chairlift worked.
All the team a credit to Stannah.
14. mars 2026
Svar fra Stannah UK
Thank you for your lovely review. We’re so pleased to hear that every step of the process was efficient and stress-free for you and your mum.
It’s great to know our consultant was professional, friendly, and informative without being pushy, and that the team ensured the stairlift was the right fit for your parents’ home.
Your kind words mean a lot, and we’ll be sure to pass them on. Thank you for choosing Stannah.
Service carried out successfullyyes
Service carried out successfully. Respectful engineer covering carpets. And very nice to deal with.
10. mars 2026
Svar fra Stannah UK
Thank you for your kind feedback; we appreciate it! We're happy to hear that the service was successful and that you had a positive experience with our engineer.
I assume that my original email did not…
I assume that my original email did not get through.
Thanks so much for the excellent service from your engineer Chris Hill on Tuesday March 10th.
He was efficient,friendly and my stair lift is in better condition.
Thanks again.john Gilleghan
10. mars 2026
Svar fra Stannah UK
We apologise if your initial email wasn't received. We're happy to hear that the engineer provided excellent and efficient service! We appreciate your positive feedback regarding the improved condition of your stairlift.
Svar fra Stannah UK
We appreciate your feedback. We regret the initial inconvenience. We'll review our service to prevent this in the future.
Thorough service
Service was very thorough and client was consulted on performance with their questions patiently answered.
9. mars 2026
Svar fra Stannah UK
We're happy to hear that our service was thorough and that we addressed all your questions. Thank you for your positive feedback and your time.
Svar fra Stannah UK
We're happy to hear that you had a great experience with our prompt service and excellent product. Thank you for your positive feedback.
Excellent service
Your engineer was speedy, tidy and polite. He arrived on time and explained what the service that he did
9. mars 2026
Svar fra Stannah UK
We're happy to hear that you were satisfied with our engineer. We appreciate you taking the time to share your positive experience with our service.
Great engineer very informative and…
Great engineer very informative and through amazing job
14. mars 2026
Svar fra Stannah UK
We're so glad to hear that you had such a positive experience with our engineer. Thank you for your amazing feedback.
Malcolm came to service my Stannah and…
Malcolm came to service my Stannah and did a great job as always. I trust him completely he has always looked after my chairlift well.
9. mars 2026
Svar fra Stannah UK
We appreciate you taking the time to leave your kind review. It's great to hear that you are confident in the service you receive and that your stairlift is well-maintained.
Svar fra Stannah UK
Thank you so much for taking the time to leave a review.
Professional and considerate
At a very difficult time in my life everyone I've dealt with has shown empathy and consideration. I originally looked to get a stability for my terminally ill husband, it became quickly apparent he wouldn't have long, but went ahead with order and installation for my needs. With the installer and electrician arriving shortly after my husband's death
13. mars 2026
Svar fra Stannah UK
We are deeply sorry for your loss and the difficult circumstances you faced. We appreciate you sharing your experience, and we're grateful that our team was able to provide some comfort and support during this challenging time.
I have always been very satisfied with…
I have always been very satisfied with all yous service always on time with your service appointments thank you
13. mars 2026
Svar fra Stannah UK
We're very happy to hear that you're satisfied with our service and on-time appointments. Thank you for taking the time to share your positive experience!
engineer polite,friendly and…
engineer polite,friendly and informative. also very thorough.
6. mars 2026
Svar fra Stannah UK
We're glad to hear you were happy with the engineer! Thank you for your positive feedback.
The engineer was brilliant
The engineer was brilliant. Thoughtful, caring and sensitive to our needs. Importantly he was very good and left our chair - after one or two hiccups - in perfect condition. Excellent.
12. mars 2026
Svar fra Stannah UK
We're so happy to hear that the engineer was thoughtful and caring, and that they resolved the issues to leave your stairlift in perfect condition. Thank you for your positive feedback!
Overview
Delivery and installation was quick and effecient. Telephone calls were unnecesarily ponderous.
I was disappointed to find that the foot rest did not turn with the seat at the top of the stairs. This came as a surprise to some of your staff.
However the stair lift is very good, particularly the folding mechanism at the bottom of the stairs.
10. mars 2026
Svar fra Stannah UK
We appreciate your feedback and are glad the delivery and installation were quick and efficient. We regret the phone calls felt slow and that the footrest's fixed position was unexpected. It's great to hear that overall you are happy with the stairlift.
Very efficient from start to finish
Very efficient from start to finish. Chris was very
helpful and talked us through the procedure. The local electrician knew his trade and what was needed in our particular set up and finally the installation chap was superb. What more could you want.
11. mars 2026
Svar fra Stannah UK
We appreciate your positive feedback! It's great to hear that you found our service efficient and helpful from the beginning to the end. We are glad the team met your needs.
Pleasant easy going very knowledgeable …
Pleasant easy going very knowledgeable gets the job done
12. mars 2026
Svar fra Stannah UK
We're so happy to hear that you were pleased with the engineer's knowledge and efficiency. We appreciate your positive feedback very much.
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