Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah. Engineer did a very thorough job of se... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and a... Vis mer
Selskapet har svart
The Stannah stair lift installed at our 97 year old mother's home has made a huge, positive contribution to her continued happiness and well-being. Without it, she cold not have stayed in her own home... Vis mer
Selskapet har svart
Although the staff at Stannah must deal with a great many people in a day, I always felt that I was the only one. I never had to explain who I was and it felt like chatting to a friend. Nothing was... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Kontaktopplysninger
Watt Close, SP10 3SD, Andover, Storbritannia
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Enestående
6k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Courteous mechanic
Courteous mechanic. Thoughtfully came second time to replace missing cap from bottom support.
16. april 2026
Annual maintenance of our Stannah stairlift
The Orpington Office kindly arranged our annual maintenance servicing visit. Jim, the Stannah Engineer, arrived on time and did a great job: meticulous, professional and friendly. Brilliant. Keep up the good work, Stannah. Highly recommended.
17. april 2026
Friendly service throughout from sales…
Friendly service throughout from sales manufacture and fitting all supplied and fitted to schedule
Stair lift looks good and works well
17. april 2026
Wayne is always polite and very…
Wayne is always polite and very professioal. Always has good advice if I have a problem.
17. april 2026
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service from office when I forgot to advise change of our phone number. They sent a letter reminding me that a service was due. Thank you Stannah.
Engineer did a very thorough job of servicing my lift. Thank you engineer.
16. april 2026
Outstanding service from Stannah
The entire experience was superb. From the outset we were listened to, kept up to speed with the progress and received outstanding customer service.
Sandra managed everything with kindness and efficiency and the electrician and fitters were thoughtful and considerate.
14. april 2026
A good product care
Always professional standard with friendly and helpful maintenance personnel.
10. april 2026
Life made easier
It has made life so much better than before for my wife going both upstairs and downstairs and for me in descending
15. april 2026
Excellent service and helpful advice…
Excellent service and helpful advice was given to me.
16. februar 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Svar fra Stannah UK
Many thanks for your positive review regarding your recent service visit.
The fitting was carried out extremely well.…
The stairlift was fitted very well and professionally.It takes up little space and is very useful. Thank you
Stannah.
10. april 2026
Svar fra Stannah UK
We appreciate your feedback and are so glad the stairlift was professionally fitted and you have found it useful. Thank you for choosing us.
Svar fra Stannah UK
We appreciate your positive feedback; we're happy our maintenance was punctual, friendly, and efficient for you. Thank you very much.
Training of user
The installer did not give adequate training to the user, he was short of time and missed a number of the finer points such as parking of the unit at the bottom of the stairs. An alarm sounded and after a while sounded again.
John Lindley
The Stannah Sales Consultant Firth Glassford was very efficient and provided useful information
14. april 2026
Svar fra Stannah UK
Thank you for your feedback. We’re pleased to hear that Firth provided an efficient consultation — we’ll be sure to pass this on.
We’re sorry to learn that the installation handover did not fully meet expectations. Clear guidance on all operating features, including parking positions and alarm behaviour, is important, and we regret that this was not adequately covered on the day.
Your comments have been shared with the relevant team so improvements can be made. If you need any further support or clarification, our team would be happy to help.
Svar fra Stannah UK
We're happy to hear that our engineer provided efficient service. Thank you for your positive feedback; we appreciate your satisfaction.
The engineer was in my area …
The engineer was in my area and phoned me to see if he could come an service our starlift. He turned up with in a half hour and done a good job. He was helpful and friendly.
15. april 2026
Svar fra Stannah UK
We appreciate you sharing your experience. We're happy to hear that the engineer was able to service your stairlift so quickly and that they were helpful and friendly.
Not much to service only been fitted 6…
Not much to service only been fitted 6 months all ok
10. april 2026
Svar fra Stannah UK
We appreciate your feedback and are pleased everything is satisfactory after six months. Thank you for taking the time to share your experience!
The young man(Rob) who carried out the service was excelent
The young man(Rob) who carried out the service
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Stannah UK
We appreciate you mentioning the service you received. We're so glad to hear that you had a positive experience with our team.
New lease of life
The whole team were cheerful, helpful and very professional.
The stair lift has made a great difference and given my daughter full access to the whole house.
I have no reservation recommending the company.
15. april 2026
Svar fra Stannah UK
Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on throughout all aspects of our company, so it's wonderful to hear that you found this to be a positive experience and that your daughter is alreadyenjoying the many benefits of having a Stannah stairlift installed.
Svar fra Stannah UK
We're so glad you're happy with the service you received; we appreciate you taking the time to leave us this positive feedback.
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