The delivery was prompt. My husband is so happy to start working on his 66 Chevelle. The only thing we didn't receive was the catalog but hopefully the catalogs will be back in stock soon.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Vis mer
Selskapet har svart
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Vis mer
Selskapet har svart
Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Kontaktopplysninger
2 Commerce Blvd, 32164, Palm Coast, USA
- 2032351200
- info@ss396.com
- ss396.com
4,2
Bra
530 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Good company
Good company, easy to work with. Shipping rates are high but usual for most companys
30. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thanks for the feedback, we appreciate your business!
Thank you very much for the replacement…
Thank you very much for the replacement and hurry up with the seat foam and visor hardware
2. juli 2026
Anmeldelse skrevet uten oppfordring
Extremely fast shipping and received…
Extremely fast shipping and received exactly what I needed and expected. Would highly recommend SS396.com
22. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We’re glad to hear you’d recommend us; that’s exactly the kind of experience we strive to provide. Thank you for taking the time to share your review.
Great product fast delivery
Second time ordering a great experience with both orders
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Rickie, Thanks for coming back to us again. We appreciate your continued support and are glad both orders have been a great experience for you.
Only place that offered what I needed
Only place that offered what I needed. Shipping was great.
21. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
It is great to hear we had what you needed Rose. Thank you for shopping with us, and for the review.
Svar fra ss396.com
Thanks for the five stars Redbird!
Great service
I accidentally double ordered an item. They called to confirm if this was correct, which it was not. Really appreciated that call which prevented the need to return an item.
18. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
You're welcome Nathan, glad we could fix that issue for you! Thanks for shopping with SS396!
Door glass parts
The parts for my door glass were delivered very quickly. The parts worked much better than the junk parts my customer bought. His parts the roller wheels broke off the first time the glass was rolled up.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Glad the parts worked out well for you John! Thanks for shopping with us and for the review!
Great stuff.
26. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thanks for the feedback. We’re glad you’re happy with everything.
Svar fra ss396.com
You are welcome Gary! Thanks for shopping with SS396 and we hope to see you again soon!
Svar fra ss396.com
Ron, we appreciate the five stars!
I ordered the incorrect part the first…
I ordered the incorrect part the first time (never order parts in the middle of the night) and I noticed within a couple hours. I notified ss396.com right away and put in a request for return and caught the order even before it was packaged and sent. The refund on that purchase made it back to my account in reasonable time. I then reordered the correct part # and they arrived when promised.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Hey Don, glad we got you all taken care of! Thanks for shopping with SS396!
The shipping was fast and I received my…
The shipping was fast and I received my order quicker than I expected. The shifter looks and works great. I would definitely recommend SS396 to anyone looking to order upgrades for their ride.
24. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Hey Baxter, thank you for the feedback! We hope to see you again soon!
$$$ saving part !!
Gas cap fixed my issue, at price of gas that’s a BIG plus !!!
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Mark we hear you on the gas costs, haha! Glad it worked out for you, and thanks for the five star review.
I trust your company!!
I got everything I ordered, and was happy with the product, will be ordering more parts for my chevelle!!
19. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We are glad to hear that David! Thank you for your business as well, we appreciate it!
Part arrived and it's well made
Part arrived and it's well made. Thanks for the quick delivery.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Hi Joe, happy to hear you are happy with the part and the delivery! We hope to see you again soon at SS396!
Svar fra ss396.com
Great! Glad to hear that Paul! Thank you for shopping with SS396!
Didn’t get everything I ordered.
Didn’t get everything I ordered.
14. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thanks for letting us know, and sorry that part of your order was missing. If it is not sorted out, please give us a call so we can quickly sort this out and make sure you get the rest of your items.
Parts were all nice and correct.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Hey Rodney, thanks for the feedback and for shopping with us.
Things they don't tell you
So they forget to mention everything comes from the factory. Then when they are notified by the factory that they don't have a part the SS396 site does not notify the customer. 3 weeks later I call and find out that they have to get permission from the factory to reimburse me the money spent. This whole transaction could take another 2 weeks. No. There is nothing they are willing to do to correct it. Yes they know it's a problem. Yes they know THEY got the money, but they have to wait and get authorization from the factory shipper.
17. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Hey Paula, we apologize for the confusion. With drop shipments, things can sometimes be out of our control. It seems you were told about the back order, and I just had them check into it, it should be shipping very soon! Once again, sorry for any inconvenience this may have caused.
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