The delivery was prompt. My husband is so happy to start working on his 66 Chevelle. The only thing we didn't receive was the catalog but hopefully the catalogs will be back in stock soon.
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I did receive my well packaged order in a timely manner. Unfortunately, it was defective from the manufacturer (that is why the rating is not a 5). I reached out and sent a video of the defect. They... Vis mer
Selskapet har svart
Every time I place an order you seem to have a sale a few days after or give away a t shirt or hat or something. Why don’t you just add that offer to stuff in progress? Your marketing team knows wh... Vis mer
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Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
When we started SS396.com, a Ground Up Motors company, we had one thing in mind: to bring the best quality restoration parts to everyone, from the weekend driver to the 1000-point restoration. Over the years, we have grown from one person operating out of a garage to our brand new 60,000+ square foot facility in Palm Coast, Florida. Despite our growth, our passion and vision have remained the same: to keep the excitement of classic American muscle running by providing the best parts available, an easy-to-use website, and the best customer support team.
Kontaktopplysninger
2 Commerce Blvd, 32164, Palm Coast, USA
- 2032351200
- info@ss396.com
- ss396.com
4,2
Bra
530 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer services .was the only place…
Customer services .was the only place that had the part I needed to finish my brakes
11. oktober 2026
Anmeldelse skrevet uten oppfordring
easy to shop and fast delivery
8. oktober 2026
Anmeldelse skrevet uten oppfordring
easy to use and shipping was quick
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We’re glad your order shipped quickly! Thank you for shopping with us.
Bad Info from ss396
When I called to find out about my order. The girl said that there was a 2 month delay for ss396 to get the parts from the manufacturer. Then I got the past a few days later.
28. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We apologize for any confusion regarding the backorder timeframe. The estimate provided during your call was two weeks, but the part arrived earlier than anticipated and shipped that day. Manufacturer availability dates are estimates, so parts may occasionally arrive earlier or later than expected. We’re glad yours arrived early!
The delivery was prompt and accurate
The delivery was prompt. My husband is so happy to start working on his 66 Chevelle. The only thing we didn't receive was the catalog but hopefully the catalogs will be back in stock soon.
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We’re glad the delivery was prompt and that your husband is excited to get started on his ’66 Chevelle! Our new Chevelle catalogs are currently being printed and should be available soon. In the meantime, the current catalog is available online as a PDF, or you can call us with any questions. Thank you for choosing us!
Great Experience
The order I placed was exactly what I purchased and it arrived earlier than expected.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Exactly what you ordered and delivered early is a win! Thank you for your support!
on time and complete good quality parts
1. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We’re glad your order arrived on time, complete, and with the quality you expected. Thank you for choosing us!
Fast and excellent service!A++
4. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thank you for the A++! We’re glad you received fast, excellent service and truly appreciate your business!
This is a horrible company with…
This is a horrible company with horrible customer service. The led me on for over a year on a back ordered part. Then I go to cancel and return parts that went with the back ordered part they say it’s been to long after I called them every month to check and was told they would do a return and refund if part never came in. Now they can’t ever tell me where my refund is for the back ordered part. Horrible company. Buyers beware.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We’re sorry this backorder caused such a frustrating experience. At the time of purchase, the item was listed as backordered with no estimated availability, and you chose to keep it on order. It was later canceled after the manufacturer discontinued it, and a refund was issued to the original form of payment. For security reasons, our representatives cannot disclose full card information, but they did provide the date the refund was processed. Regarding the related return, glass items are nonreturnable under our policy. We regret that the outcome was not what you expected.
Fast shipping! Great experience!
Item was as described! Shipping was quick and secure. Ordering was easy and uncomplicated. Greatly appreciate the quality of the product. Thank you!
29. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Quality products, secure shipping, and easy ordering are what we strive for. We greatly appreciate your feedback!
Fast shipping
Fast shipping, parts fit perfectly, price wasn't too bad, but could always be cheaper
23. september 2026
Anmeldelse skrevet uten oppfordring
Body bushings on hand.
Parts were on hand and the shipping happened immediately.
20. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Great to hear your parts were available and shipped immediately. We appreciate your business!
Fast shipping and looks like quality…
Fast shipping and looks like quality parts. Excited to get the project started
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Great to hear the parts arrived quickly and met your expectations. We appreciate your business and hope the project goes smoothly!
Always helpful and knowledgable sales…
Always helpful and knowledgable sales people. Easy to use website.
22. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thank you! We’re glad you received helpful service and had an easy online shopping experience.
Parts arrived quickly and fit…
Parts arrived quickly and fit perfectly!Purchased the AC Delete box for my 71 Monte Carlo
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Great to hear! We’re happy the AC delete box was a perfect fit for your ’71 Monte Carlo. Thank you for choosing SS396!
You're up front with your customers and…
You're up front with your customers and sometimes you're suppliers aren't. Pleased with your service.
25. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thank you! We believe in being honest and upfront with our customers, even when supplier information may be limited. We’re glad you were pleased with our service and truly appreciate your business!
Great Place!
Large selection of parts-ease ofordering-fast delivery!!!
21. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
We love hearing this! We’re glad you found the parts you needed, ordering was easy, and everything arrived quickly. Thank you for your support!
The order was taken care of in a quick…
The order was taken care of in a quick and professional manner
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Great to hear everything was handled quickly and professionally. We appreciate your business!
Everything was as ordered and described…
Everything was as ordered and described and packaged so very well. Thank you
18. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra ss396.com
Thank you as well Arthur!
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