Cake was delivered within 2 days by Amazon and was delicious. I ordered the sharing cake which had 14 slices of different cake and everyone thought it was a fabulous idea and they all loved their indi... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I ordered 3 of your large cakes for a recent baby shower I could not fault the order process or delivery which was excellent. The carrot cake was by far the star of the show!it was lovely and... Vis mer
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Purchased the vegan brownies for a birthday and they were a resounding hit! Easy ordering and smooth delivery. Didn’t try them as they were sent as a gift but the friend said they were gooey, fudgy lo... Vis mer
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Easy ordering, speedy delivery. Bought Gluten & Dairy Free Victoria Sponge Cake for my daughter's 40th birthday and it was absolutely delicious. The dairy free buttercream was a little sweet but was y... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Sponge is an online cake company that makes proper cakes, using quality ingredients, handmade with care, and sent directly to your door. You can order online and choose any date you would like for delivery (next day delivery is available as standard).
Kontaktopplysninger
Holt Woodlands, Holt, NR25 6DG, Norwich, Storbritannia
- info@sponge.co.uk
- sponge.co.uk
4,7
Enestående
5k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Easy to order and delivered on time!
Easy to order and delivered on time!! 🙏🏾
1. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Natalie,
Thank you so much for your lovely feedback!
We're delighted to hear that you found ordering with us easy and that your delivery arrived right on time.
We really appreciate you taking the time to share your experience and thank you for choosing Sponge. We hope to bake for you again very soon!
Warm regards,
Team Sponge
Janie helped in rearranging delivery to…
Janie helped in rearranging delivery to a different address although the order was nearly ready to ship.
By all accounts my Brother enjoyed his birthday gift very much and looks like I shall be ordering again as he said the cookies were that good. It's great when someone advertises good quality food and it turns out even better than expected so thank you very much to Janie and all her team.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Alice,
Thank you so much for your wonderful feedback!
We're delighted to hear that Janie was able to help rearrange the delivery to a different address, especially with your order already nearly ready to ship. We'll be sure to pass your kind words on to her and the team!
It's fantastic to know that your brother enjoyed his birthday gift so much, and we're thrilled to hear that the cookies were even better than expected. That's exactly what we love to hear!
Thank you for choosing Sponge and for trusting us to be part of your brother's birthday. We really appreciate your kind words and look forward to baking for you and your family again soon!
Warm regards,
Team Sponge
Delicious.
Easy to order,delivered on Birthday and Grandson said delicious.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Mrs Pulley,
Thank you so much for your lovely feedback!
We're delighted to hear that you found ordering with us easy and that the cake arrived in time for your grandson's birthday.
It's wonderful to know that he thought it was delicious! We hope it helped make his birthday extra special.
Thank you for choosing Sponge and for taking the time to share your experience. We really appreciate your support and hope to bake for you again in the future!
Warm regards,
Team Sponge
FANTASTIC range of cakes and exceptional service
Absolutely FANTASTIC range of cakes. We purchased a GF Neapolitan Cake & a GF Lemon Meringue Cake. Both were delicious and arrived fresh and tasty! All cakes were packaged safely and arrived in perfect condition. We would definitely order from Sponge.co.uk again 👍🏼
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Xen,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that you loved our range of cakes and that both the Gluten Free Neapolitan Cake and Gluten Free Lemon Meringue Cake were delicious!
It's wonderful to know that they arrived fresh, tasty, and in perfect condition, with the packaging keeping everything safe during delivery.
Thank you for choosing Sponge and for your lovely recommendation. We really appreciate your support and can't wait to bake for you again!
Warm regards,
Team Sponge
Every cake has been delicious
Every cake has been delicious!
I love the annual postage offer - I wouldn’t have bought so many without it!
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Elizabeth,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that you've found every cake you've ordered to be delicious!
It's also wonderful to know that you've been making the most of our Sponge Club membership. We love hearing that it has encouraged you to treat yourself and your loved ones to even more Sponge cakes!
Thank you for your continued support and for choosing Sponge time and time again. We really appreciate it and look forward to baking many more delicious cakes for you!
Warm regards,
Team Sponge
Great product
Great product, well packaged, arrived on time - will be using again!
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Anthony,
Thank you so much for your lovely feedback!
We're delighted to hear that you were pleased with your order and that it arrived on time and safely packaged.
It's fantastic to know you'll be using Sponge again—we really appreciate your support and look forward to baking for you again soon!
Warm regards,
Team Sponge
Would 100% tell everyone to buy your…
Would 100% tell everyone to buy your cakes. Delivery was fast and the cake was unreal. Fresh, soft, great flavours and made my son’s birthday! Only thing that let it down was the delivery as they left it on its side but it was so well packaged the cake didn’t have one bit of damage on it!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Vicky,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that you would 100% recommend our cakes and that your son's birthday cake was such a hit!
We're sorry that the courier left the parcel on its side, but we're so pleased that our packaging did its job and the cake arrived completely undamaged.
Thank you for choosing Sponge to be part of your son's special day and for taking the time to share your experience. Your kind recommendation means so much to us!
Warm regards,
Team Sponge
Delivered on time
Delivered on time
Good choice of cakes
Easy to use website
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Jenny,
Thank you so much for your lovely feedback!
We're delighted to hear that your order arrived on time and that you found our website easy to use, with plenty of cake choices to choose from.
We really appreciate you taking the time to share your experience and thank you for choosing Sponge. We hope to bake for you again very soon!
Warm regards,
Team Sponge
Good experience
Cake arrived on time and in good condition. I did not get to taste it but reports were good saying it was delicious.
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Carol,
Thank you so much for your lovely feedback!
We're delighted to hear that the cake arrived on time and in perfect condition, and it's wonderful to know that the reports from the lucky recipient were so positive!
Thank you for choosing Sponge and for taking the time to share your experience. We really appreciate your support and hope to bake for you again soon!
Warm regards,
Team Sponge
Lovely brownies
Lovely brownies, enjoyed by recipient.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Anna,
Thank you so much for your lovely feedback!
We're delighted to hear that the brownies were enjoyed by the recipient. It's always wonderful to know that our bakes have helped make someone's day a little sweeter!
Thank you for choosing Sponge and for taking the time to share your experience. We really appreciate your support and hope to bake for you again soon!
Warm regards,
Team Sponge
Best cake and service money can buy
Best cake and service money can buy, used Sponge and few times now and they have never disappointed.Delivery is great, my daughter is gluten free and the cakes are super nice.
10. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Gary,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that you've ordered from Sponge several times and that you've consistently had a great experience.
It's especially wonderful to know that your daughter enjoys our gluten free cakes. We know how important it is to have delicious options that everyone can enjoy, so reading this really means a lot to our bakery team.
Thank you for your continued support and for choosing Sponge time and time again. We truly appreciate it and look forward to baking for you again soon!
Warm regards,
Team Sponge
Svar fra Sponge
Hi Sandy,
Thank you so much for your lovely feedback!
We're delighted to hear that you found ordering with us easy and that your delivery was on time.
We really appreciate you taking the time to share your experience and thank you for choosing Sponge. We hope to bake for you again very soon!
Warm regards,
Team Sponge
Don’t waste your money
Don’t waste your money! Late delivery!!! And the quality of the cake is awful, let’s just say you get what you pay for! Avoid this company!
7. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Good afternoon,
We are very sorry to hear that you have had a negative experience. Our team have been trying to request further information from you so that we can log this accordingly with our bakery team and couriers but we have not heard from you. Please do reach out to us on help@sponge.co.uk, if you have not already done so.
Kind regards,
Team Sponge
3rd time ordering
3rd time ordering. Previously the GF cakes. Delicious!!
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Lauren,
Thank you so much for your lovely feedback!
We're absolutely delighted to hear you've now ordered from us three times! Your continued support means the world to us.
It's especially wonderful to know you've enjoyed our gluten free cakes and found them so delicious. We work hard to create gluten free cakes that taste just as good as everyone expects from Sponge, so your kind words mean a lot to our bakery team.
Thank you for choosing Sponge time and time again. We can't wait to bake for you again soon!
Warm regards,
Team Sponge
Customer service was fantastic
Customer service was fantastic. Received a gift from this company but wasn't able to enjoy due to nut allergies, however they were happy to find a suitable alternative and send out a new order with next day delivery. Thank you Janie, you're a star!
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Mike,
Thank you so much for your wonderful feedback!
We're delighted to hear that our customer service team was able to help find a suitable alternative for your nut allergy and arrange a replacement with next day delivery.
We'll be sure to pass your kind words on to Janie—she'll be thrilled to hear that she made such a positive difference to your experience!
Thank you for giving us the opportunity to put things right. We hope you thoroughly enjoyed your replacement, and we look forward to treating you again in the future.
Warm regards,
Team Sponge
Delivered on time
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Linda,
Thank you so much for your feedback!
We're delighted to hear that your order arrived on time.
We really appreciate you taking the time to share your experience and thank you for choosing Sponge. We hope to bake for you again very soon!
Warm regards,
Team Sponge
Tasty gift
The cake was sent as a gift and the recipient was really pleased. He thoroughly enjoyed the choice of cake 🎂
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Margaret,
Thank you so much for your lovely feedback!
We're delighted to hear that your gift was so well received and that the recipient thoroughly enjoyed the selection of cakes.
There's nothing better than knowing we've helped make someone's day a little sweeter!
Thank you for choosing Sponge and for taking the time to share your experience. We hope to help you surprise many more friends and loved ones in the future.
Warm regards,
Team Sponge
Gluten free taste
We have ordered gluten free cakes from other providers and none have compared to the excellent taste of your piñata chocolate cake. Our new go to gluten free cake people!
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Peter,
Thank you so much for your fantastic feedback!
We're absolutely delighted to hear that our Gluten Free Piñata Chocolate Cake is the best gluten free cake you've tried!
Knowing that you've ordered from other providers and found ours to stand out for its excellent taste is an incredible compliment to our bakery team.
We're honoured to be your new go-to for gluten free cakes and can't wait to bake for you again for your next celebration.
Thank you for choosing Sponge and for taking the time to share your experience!
Warm regards,
Team Sponge
Birthday Red Velvet cake
It was a lovely fresh Red Velvet gluten free cake. Arrived when Id requested.
It was for my daughters 19th Birthday and it went down a treat. Thank you 😀
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Lorna,
Thank you so much for your lovely feedback!
We're delighted to hear that the Gluten Free Red Velvet Cake arrived on your chosen date and was fresh and delicious.
It's wonderful to know it helped make your daughter's 19th birthday extra special and that it went down such a treat with everyone!
Thank you for choosing Sponge to be part of such an important celebration. We truly appreciate your support and hope to bake for you again for many more special occasions.
Warm regards,
Team Sponge
A delicious cake delivered on time
A delicious cake delivered on time. Really pleased that it came so quickly. Lots of comments that the cake tasted lovely and was of good quality. Would buy the same cake again as it was so yummy!
25. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Sponge
Hi Suzanne,
Thank you so much for your wonderful feedback!
We're delighted to hear that your cake arrived on time and that everyone thought it tasted lovely and was of such good quality.
It's fantastic to know it was such a hit that you'd happily order the same cake again!
Thank you for choosing Sponge and for taking the time to share your experience. We truly appreciate your support and look forward to baking for you again soon.
Warm regards,
Team Sponge
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