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Splashtop Anmeldelser 353

TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I was a long time user of LogMeInRescue. But when the company ownership changed, the product started to fail and their tech support wasn't as helpful as they once were. I decided to look around and ot... Vis mer

Vurdert til 5 av 5 stjerner

I have Splashtop SOS. I manage computers and networks devices for several small companies around where I live. I like that I can install Splashtop on machines that I want to be able to manage when no... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Zuverlässiges Tool wenn man sich auf einen anderen PC, oder Mobilgerät, connecten will. Splashtop hat viele Features, von denen andere nur träumen und ist immer Verfügbar und die Verbindungen sind ras... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Our small business has been a Splashtop customer from very early on (when LogMeIn pricing went crazy). As long as it remains affordable and stable, we will be customers for life. Currently use the Spl... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Programvareforhandler

Skrevet av virksomheten

Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security. Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.


Kontaktopplysninger

#1 Remote Access & Support

Nothing comes remotely close to the experience you get with Splashtop.

4,4

Enestående

TrustScore 4.5 av 5

353 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 60 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I've been using the program for years

I've been using the program for a number of years now and, although there were bugs at first, they mostly seemed to be worked out.
Makes helping my clients much easier.

1. mars 2025
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Svar fra Splashtop

Hello Art,
Thank you for supporting Splashtop for the past several years and for sharing your thoughts on your experience with Splashtop. We're sorry to hear that you encountered issues in the beginning, but we're glad to hear that everything worked out later down the road. It's great to know that Splashtop has been able to assist in your work, allowing you to help your clients. Thank you for choosing Splashtop. Your feedback means everything to us.

Vurdert til 5 av 5 stjerner

I've been using Splashtop for years…

I've been using Splashtop for years without any issues, and it's been an affordable option for a small business. So far, we've never had a situation where we needed to connect and couldn't. Whenever we've needed support, it was available and responded very quickly.

Overall, it's been a great experience, and I highly recommend it to any IT support manager or even an everyday user looking for an affordable remote access solution.

31. mars 2025
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Svar fra Splashtop

Hello Luiz,
Thank you for the positive review and for supporting Splashtop for the past several years. Your feedback is much appreciated, letting us know what we're doing right. We're excited to hear about your satisfaction with our product, and we're pleased to hear that our support team has been able to assist you promptly. We appreciate the recommendation, and we're happy to provide a top-notch quality remote access solution at an affordable price without compromise. Once again, thank you for continuing to be part of the Splashtop community. We look forward to continuing to exceed your expectations.

Vurdert til 5 av 5 stjerner

Simplicity

Simplicity, ease of use!

1. april 2025
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Svar fra Splashtop

Hello Luke,
Thank you for the positive feedback. We're pleased to hear that Splashtop has been stress-free with its ease of use and simplicity. If you have further feedback, we'd be more than happy to lend an ear. Thank you for choosing Splashtop and for being part of the Splashtop community.

Vurdert til 5 av 5 stjerner

It does what is needed and the a/v…

It does what is needed and the a/v add-on feature is a real benefit.

1. april 2025
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Svar fra Splashtop

Hello Michael,
Thank you for the positive review and the five-star rating. We're glad that our product has been a suitable solution for you, helping you get what needs to be done. We value your security, so we're glad that our antivirus has been beneficial for you. If you have any questions or further feedback, we'd love to hear it. Thank you for choosing Splashtop. We look forward to continuing to meet your expectations.

Vurdert til 5 av 5 stjerner

It is clean and simple to navigate

Great interface design…stays out the way when trying to get something done. And stable! Has all the features I need and no clutter.

24. mars 2025
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Svar fra Splashtop

Hello Timothy,
Thank you for sharing your thoughts on our product. We're glad that you're satisfied with Splashtop's interface design, reliability, and features. We understand that unstable connections, clutter, and lack of features can be frustrating, so it's great to know that we've got you covered. Thank you for choosing Splashtop. Your feedback is invaluable to us and lets us know what we're doing right.

Vurdert til 5 av 5 stjerner

I use splashtop every day

I use splashtop every day. I live in Florida and our main office is in MA. Works great.

1. april 2025
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Svar fra Splashtop

Hello Joe,
Thank you for the five-star review. Your feedback is greatly appreciated. We're ecstatic to hear that you use Splashtop every day. We understand that having work accessible 24/7, regardless of where you are, is important, so it's great to hear that you're able to access your devices out of state. Thank you for choosing Splashtop. Your thoughts and opinions mean a lot to us.

Vurdert til 4 av 5 stjerner

Very helpful to learn new things

Very helpful to learn new things. Now i need more time to try them and ask questions.

27. mars 2025
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Svar fra Splashtop

Hello William,
We appreciate your positive feedback on our product. If you need assistance with using Splashtop, please feel free to refer to our knowledge base linked below, which has information on many of its various features. We hope to continue providing you with a great product in the future. Thank you for choosing Splashtop.

Vurdert til 5 av 5 stjerner

Splashtop works great for the remote…

Splashtop works great for the remote access that I need. I've been able to get more remote work done than before. Easy to use and very efficient.

31. mars 2025
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Svar fra Splashtop

Hello Marty,
Thank you for your positive review of Splashtop. We're glad to hear that our product has been the right solution for you. It's great to know that your productivity has increased, making work available to you anywhere you are. Thank you for choosing Splashtop. We look forward to continuing to provide you with a suitable remote access solution.

Vurdert til 5 av 5 stjerner

Their Support is amazing if you need to…

Their Support is amazing if you need to use this company.

28. mars 2025
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Svar fra Splashtop

Hello Richard,
Thank you for your review! We're so glad to hear that you've had a great experience with our support team. Providing fast, helpful, and reliable assistance is something we truly care about, so it means a lot to know we’ve been able to support you effectively. If you ever have any questions or further feedback, please feel free to reach out. Thank you for choosing Splashtop!

Vurdert til 5 av 5 stjerner

Economic remote management tool

Economic remote management tool. Not too expensive and reliable. Love it!

31. mars 2025
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Svar fra Splashtop

Hello Tony,
Thank you for your feedback. We're glad to hear that you're enjoying Splashtop and finding it both reliable and cost-effective. Knowing that our solution meets your needs without breaking the bank is great. Feel free to reach out if you have any questions or need assistance. Thank you for choosing Splashtop. We appreciate your support!

Vurdert til 5 av 5 stjerner

Reliable functionality

The product works as advertised and has always proven to be reliable in its functionality.

31. mars 2025
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Svar fra Splashtop

Hello Jean-Paul Thomas,
Thank you for sharing your positive experience with Splashtop. It's great to hear that our product has come through for you with reliability and functionality. We strive for our users to have a smooth and seamless experience, so it's great to know that you've encountered no issues. Your feedback is invaluable to us and greatly appreciated. Thank you for choosing Splashtop and for your support.

Vurdert til 4 av 5 stjerner

If the app recorded audio as well as…

If the app recorded audio as well as video, that would be good. If it transcribed the audio, that would be really good. If it summarized th meeting like Fathom, it would be Great!

31. mars 2025
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Svar fra Splashtop

Hello Jim,
Thank you for your positive feedback on our product. As for your feature requests for audio, transcriptions, and summaries, we hear you. Our session recording does indeed capture audio. Please refer to the article I linked below for more information about session recording. Once again, we appreciate your feedback, and your suggestions are noted. Thank you for choosing Splashtop.

https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/360021851931-Session-Recording

Vurdert til 5 av 5 stjerner

Reliable remote support tool

Reliable remote support tool at a reasonable price.

31. mars 2025
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Svar fra Splashtop

Hello Michael,
Thank you for your positive review of Splashtop. We're excited that our product has been a reliable and price-efficient choice for you. We understand that unreliable connections can be frustrating and overpricing can be a hassle, so we're glad your experience has been stress-free. If you have any further feedback or have questions, please feel free to reach out, and we'd be happy to assist. Thank you for choosing Splashtop and for being part of the Splashtop community.

Vurdert til 5 av 5 stjerner

Splashtop is Powerful

Splashtop is an easy to use, powerful product which I use over multiple applications on multiple computers, using both Apple and Microsoft systems.

1. mars 2025
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Svar fra Splashtop

Hello James,
Thank you for your feedback! We're so glad to hear that you're finding Splashtop easy to use and powerful across both Apple and Microsoft systems. It's great to know that it's supporting your work across multiple applications and devices. We always aim to provide a seamless and reliable experience, so it's great to know we've accomplished that. Thank you for choosing Splashtop.

Vurdert til 5 av 5 stjerner

Best solution I’ve found for client…

Best solution I’ve found for client support and managing my company computers from anywhere. Having Splashtop is like having a team of roving tech support people.

31. mars 2025
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Svar fra Splashtop

Hello David,
Thank you for sharing your positive experience with Splashtop. We're so glad to hear that Splashtop has become your go-to solution for client support and managing your company computers remotely. If you have any further feedback or questions, please feel free to reach out, and we'd be happy to hear from you. Thank you for choosing Splashtop.

Vurdert til 5 av 5 stjerner

Splashtop makes it VERY easy for me to help others

Splashtop makes it VERY easy for my clients and friends to share their computer and smartphone screens with me so I can guide them in overcoming technical challenges.

30. mars 2025
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Svar fra Splashtop

Hello Ward,
Thank you for sharing your experience with Splashtop! We’re so glad to hear that it’s made screen sharing simple and effective for you and those you help. It’s great to know that Splashtop is supporting your ability to guide clients and friends through technical challenges with ease. If you ever have any questions or need support, feel free to reach out. Thank you for choosing Splashtop.

Vurdert til 4 av 5 stjerner

To complicated for deployment

What you charge should include more licenses.
also it is very complicated to differentiate between software to download for proper deployment. we spend more time setting up splashtop than actually using it.

11. mars 2025
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Svar fra Splashtop

Hello Bubba,
Thank you for your feedback. We understand how frustrating it can be when setup feels more complicated than it should be, and we’re sorry to hear that deployment took more time than expected. If you'd like, our support team would be happy to assist you with any questions you may have about our product. You can submit a ticket or chat with one of our agents via the link below. Thanks again for helping us improve.

https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new

Vurdert til 5 av 5 stjerner

Excellent agents who know what they are…

Excellent agents who know what they are doing

10. mars 2025
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Svar fra Splashtop

Hello Mike,
Thank you for your kind words. We're thrilled to hear that you've had a great experience with our support team. We take pride in having knowledgeable agents who are dedicated to helping our users get the most out of Splashtop. If you ever need anything or have more feedback to share, we're always here to help. Thanks again for choosing Splashtop

Vurdert til 5 av 5 stjerner

Very stable

13. mars 2025
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Svar fra Splashtop

Hello Rafael,
Thank you for the feedback. A reliable and consistent remote connection makes all the difference, and we’re happy to know our product is meeting your expectations. If you ever have any questions or need support, we’re here to help. Thanks again for choosing Splashtop.

Vurdert til 5 av 5 stjerner
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Svar fra Splashtop

Hello Prudence MELLOR,
Thank you for your positive review! We're glad to hear that you've found it easy to access another computer using Splashtop. Making remote access simple and efficient is one of our top priorities, so it’s great to know that it’s working well for you. Thank you for choosing Splashtop. Your feedback means a lot to us.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv