I was a long time user of LogMeInRescue. But when the company ownership changed, the product started to fail and their tech support wasn't as helpful as they once were. I decided to look around and ot... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I have Splashtop SOS. I manage computers and networks devices for several small companies around where I live. I like that I can install Splashtop on machines that I want to be able to manage when no... Vis mer
Selskapet har svart
Zuverlässiges Tool wenn man sich auf einen anderen PC, oder Mobilgerät, connecten will. Splashtop hat viele Features, von denen andere nur träumen und ist immer Verfügbar und die Verbindungen sind ras... Vis mer
Selskapet har svart
Our small business has been a Splashtop customer from very early on (when LogMeIn pricing went crazy). As long as it remains affordable and stable, we will be customers for life. Currently use the Spl... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Splashtop is a leading software solution offering remote access, support, and autonomous endpoint management tailored for both individual and business needs. From small businesses to mid-sized enterprises and large global corporations, organizations rely on Splashtop for its simplicity and superior functionality. Recognized for its strong commitment to security, Splashtop is ISO certified, SOC 2 compliant, and adheres to GDPR guidelines. This has made it a top choice for over 30+ million customers and users spanning Europe, the US, and Asia. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device. With security and advanced productivity features, users get access to files and applications, while enabling IT administrators to centrally deploy and control permissions, supporting efficiency and security. Splashtop Remote Support is a solution for helpdesk and IT teams combining remote support, endpoint management and security. It offers multi-platform attended and unattended access, troubleshooting tools and automated endpoint management capabilities. Splashtop Autonomous Endpoint Management (AEM) is an automation led endpoint management solution that helps IT teams streamline software updates, improve security posture, and reduce manual workloads. With real-time OS and third-party software patching, cross-platform support, dashboards, inventory reporting and quick remediation tools, AEM can be used by IT teams to stay secure, compliant, and efficient.
Kontaktopplysninger
10050 North Wolfe Road Suite SW2-S260, 95014, Cupertino, USA
- 408-886-7177
- sales@splashtop.com
- splashtop.com
#1 Remote Access & Support
4,4
Enestående
353 anmeldelser
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Splashtop
Hello Joyce,
Please reach out to our support team via the link below to submit a support ticket or give us a call through one of the listed phone numbers through the link below. We'd be happy to assist you and review your Splashtop activity.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
My remote session keeps disconnecting
My remote session keeps disconnecting, reconnecting and freezing up. Makes it difficult to work remotely.
20. mars 2025
Svar fra Splashtop
Hello Patricia,
We apologize for the inconvenience our product has caused. We understand that an unreliable connection can be frustrating and we'd like to make things right. Please reach out to our support team so that we may assist you. You may submit a support ticket or give us a call via the link below. Thank you for your patience.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
We absolutely love the program
We absolutely love the program, would not trade it for the world!
20. mars 2025
Svar fra Splashtop
Hello Juliya,
We're glad our product has been working excellently for you. Thank you for the five-star review, we greatly appreciate your feedback. We look forward to continuing to provide you with a reliable remote-access product. Thank you for choosing Splashtop.
Splashtop is the best!
Splashtop is great. I've used it for years and the connection is fast and the features are very useful. I have used the file transfer feature a lot. I would highly recommend it if you need to access a remote computer.
20. mars 2025
Svar fra Splashtop
Hello Mary,
Thank you for sharing your experience with Splashtop. It's great to know that you've found our product features, specifically file transfer to be useful. We strive to create a product that is fast and reliable, so we're thrilled to hear about your satisfaction. If you have any further comments or questions, please feel free to reach out. Thank you for choosing Splashtop.
Svar fra Splashtop
Hello Shahab,
Thank you for your five-star review of Splashtop. We're glad to hear that our product has been easy to use. We strive to have a smooth and seamless user-experience to reduce any stress. If you do however encounter any issues or have questions, feel free to reach out. Thank you for choosing Splashtop.
Works great for the years I've used…
Works great for the years I've used it.. Plus its reasonably priced..
20. mars 2025
Svar fra Splashtop
Hello Geoff,
Thank you for your positive review of Splashtop. We're glad to hear that our product has been the right fit for you at a reasonable price. Your feedback is invaluable to us and lets us know how satisfied our users are. Thank you for supporting Splashtop. We look forward to continuing to support your business with a reliable remote access solution.
Splashtop is simply the best remote support
Splashtop is simply the best remote support for small businesses, or single techs. It makes helping people so easy and quick. Priced appropriately for us individual techs.
13. mars 2025
Svar fra Splashtop
Hello David
Thank you for taking the time to write a five-star review of Splashtop! We’re glad to hear that you appreciate our commitment to providing an affordable and well-priced solution for our users. We strive to offer a balance of cost and performance to ensure that everyone gets the best value from our product. If you ever have any questions or feedback, don’t hesitate to reach out as we’re always happy to help. Thanks again for your support, and we look forward to continuing to serve you!
User Friendly
The software is easy to setup and it works consistently. I would recommend it to anyone who needs to work remotely.
20. mars 2025
Svar fra Splashtop
Hello Sherri,
Thank you for the five-star review of Splashtop! We're thrilled to hear that you've found our product user-friendly, easy to set up, and reliable. Providing a seamless experience is our top priority, so it's great to know we’ve met your expectations. We truly appreciate your recommendation and your support—it means a lot to us! If you ever need any assistance or have feedback to share, feel free to reach out. Thanks again for choosing Splashtop!
Taylor was great
Taylor was great, solving my problem quickly and efficiently. Many thanks
20. mars 2025
Svar fra Splashtop
Hello Richard,
Thank you for sharing your experience with Splashtop! We're glad to hear that one of our support team members was able to assist you. We know how valuable your time is, and we strive to ensure that our product runs smoothly so you can stay focused on what matters most. If you ever need further assistance or have any feedback, please don’t hesitate to reach out. We appreciate your support and look forward to continuing to provide you with a seamless remote access experience.
Access anywhere
20. mars 2025
Svar fra Splashtop
Hello Ben,
Thank you for the five-star review. Your feedback and support is appreciated. If you have any further comments or questions, feel free to reach out. Thank you for choosing Splashtop.
Simple yet so effective
It's important to know how easy this program is to use. I am not technically savvy but this program has never given me a moment's problem. I love it.
20. mars 2025
Svar fra Splashtop
Hello Elizabeth,
Thank you for taking the time to share your experience with Splashtop! We understand that technology can sometimes be a hassle, which is why we focus on making our product as user-friendly as possible—so you can stay productive and focus on what matters most. It’s great to hear that Splashtop has been working well for you. If you ever need any assistance or have feedback to share, please don’t hesitate to reach out. Thank you for choosing Splashtop. Your satisfaction is important to us.
pretty good
Pretty good. Generally you can get through to a real person pretty quickly which is a plus.
Very occasional glitches
Despite previous post on thread, UK support number easily available 44 (0) 20 3884 2681. Google is your friend...
20. mars 2025
Svar fra Splashtop
Hello John,
Thank you for sharing your thoughts on Splashtop. We're glad that our support team has been able to assist you when needed. We apologize for any unexpected glitches that occur. As you already know, you can contact our support team or submit a support ticket with the link below if you run into any issues and we'd be happy to help. Thank you for choosing Splashtop. Your satisfaction means a lot to us.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Svar fra Splashtop
Hello Niman
Thank you for sharing your positive review of Splashtop! We're glad to hear that our product has been working well for you. We know how important it is to have seamless access to your office devices, especially when they’re out of reach, and we’re happy we could bridge that gap for you. If you ever have any questions or need assistance, feel free to reach out. Thank you for choosing Splashtop.
Family Assistance Remotely
Thank you. This app helps me assist my family in other cities, especially my mom. I love it.
20. mars 2025
Svar fra Splashtop
Hello Taronda,
Thank you for sharing your thoughts on Splashtop! We're happy to hear that our product has been a valuable tool in assisting your family. Providing a reliable and user-friendly experience is our top priority, and it’s wonderful to know that Splashtop has been helpful to you. If there’s anything we can do to further enhance your experience, please don’t hesitate to reach out. Thank you for choosing Splashtop.
10year loyal customer
10year loyal customer - disappointed that the grandfathered unltd legacy product was suddenly taken away without warning this renewal. However the new SOS - 300 product includes the additional legacy SOS On-Demand Support with Mobile product that I would add each year to my legacy biz subscription. So cost & features wise it has balanced out 👍🏻
13. mars 2025
Svar fra Splashtop
Hello H Smith,
Your loyalty and feedback mean a lot to us. We truly appreciate your patience and understanding regarding the subscription changes, and we’re sorry for any inconvenience they may have caused. Our goal is always to provide a seamless and reliable experience, and we’re glad everything worked out in the end. If you ever have any questions or need assistance, please don’t hesitate to reach out. We look forward to continuing to provide you with a high-quality remote access solution for many more years to come. Thank you for choosing Spashtop.
good application
20. mars 2025
Svar fra Splashtop
Hello Peter Ondras,
Thank you for the five-star review of Splashtop. Your feedback is appreciated as it lets us know about our users' satisfaction. Thank you for choosing Splashtop.
Hands down the best value
Have b n using splashtop for 5+ years after having tried much more expensive solutions. Splashtop is simply the best in terms of value and performance.
12. mars 2025
Svar fra Splashtop
Hello John,
Thank you for supporting Splashtop for the past five years. We appreciate your feedback as it means everything to us. We strive to create an affordable yet efficient remote access solution without compromising on performance. We're glad to hear about your satisfaction and we hope to continue providing you with a high-quality product for more years to come. Thank you for choosing Splashtop.
it is very difficult to get help as…
it is very difficult to get help as only a US number provided
20. mars 2025
Svar fra Splashtop
Hello James,
We apologize for any inconvenience we may have caused. Please know that we are eager to assist you with any difficulties you may encounter with our product. You may submit a support ticket or contact us via phone call with the numbers provided on the link below for our other phone numbers outside of the US. Thank you for choosing Splashtop.
https://support-splashtopbusiness.splashtop.com/hc/en-us/requests/new
Svar fra Splashtop
Hello Denis & Noreen Downey,
Thank you for sharing your thoughts on our Splashtop. It's great to hear that our product and service have met your satisfaction. We strive to please our customers, so it's great to hear your positive feedback. Thank you for Choosing Splashtop. If you have more to say about your experience or have questions, feel free to reach out.
Goede service en vlotte verbinding…
Goede service en vlotte verbinding tussen de computers !
20. mars 2025
Svar fra Splashtop
Hallo Tucana Travel,
Bedankt voor uw vijfsterrenrecensie van Splashtop. We zijn blij om te horen dat u tevreden bent met onze service en ons product. Uw feedback betekent veel voor ons. Bedankt dat u voor Splashtop hebt gekozen. We kijken ernaar uit om u te blijven voorzien van eersteklas externe toegang.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.