Redemption speed was awesome. But they lack some of the most popular gaming providers for that they do not receive at 5 star. Solid site still just basically only play slotmill and bgaming if you wann... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love playing at Spindoo. They have a great selection of games and sometimes they do really good packages to purchase. I had trouble with my redemption from 6-17 so I cancelled it, played and won tri... Vis mer
Selskapet har svart
Horrible site! Customer service is terrible here, my redemption keeps getting denied and they dont even notify me about it. I have to keep checking the spindoo site myself to see that the redemption g... Vis mer
Selskapet har svart
Absolutely love Spindoo! It was quick and easy getting registered, they have a lot of my favorite games. And redemptions are usually within a day. One of my most favorite sites. Thank you Spindoo f... Vis mer
Selskapet har svart
4,1
Bra
774 anmeldelser
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For this casino my account says…
For this casino my account says restricted, and they are not allowing me to redeem.
I will update if they fix this.
3. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Joshua,
Thank you for sharing your feedback with us.
We're truly sorry to hear about that and we will do our best to help.
We are unable to discuss any account information via public channels.
We kindly ask you to contact us with your registered email address, and we will be happy to discuss your account further.
Thank you for your understanding!
Svar fra Spindoo
Hi there,
Thank you so much for sharing your positive feedback, we truly appreciate it.
We wish you the best of luck in the games!
If you have any questions, please feel free to contact us anytime - we are here to help!
Awesome games first time playing today
9. mai 2026
Svar fra Spindoo
Hi James,
Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us!
We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.
Thank you once again!
Account Restricted and No Update
Spent over $900 on Spindoo and submitted a redemption on May 1st, 2026. The very next day, my account was suddenly restricted with no proper explanation. Since then, every communication I’ve received from support has been nothing but copy-and-paste generic responses with no real updates or transparency.
It’s extremely frustrating to have an account restricted right after attempting to redeem winnings. Customer support has been unhelpful, slow, and unwilling to provide actual answers. As a paying customer, I expected far better treatment and communication.
Until this issue is resolved and my redemption is processed, I cannot recommend Spindoo to anyone. All replies under trustpilot has been copy and pasted, they do not reach out to you, you have to reach out to customer support and they just give you a generic answer. If this does get fixed by 5/15/26 I will be submitting a chargeback with my banks. Highly not recommend
Edit: As of 5/14/26, Spindoo cancelled the promotional packages I bought and refunded my amount to my card. They claim they had a “technical error”, however, if I were to bought the promotional package and lost it all, would they have refunded me? Truly would not recommend this casino, they f up on their end and put the promotions up live for thousands to buy but would not honor the redemption.
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Hue,
We’re truly sorry to hear about your experience and completely understand the frustration and disappointment caused by this situation.
We sincerely apologize for the delays, the communication experience, and the concerns surrounding the affected promotional offers and redemption requests.
Please note that in certain situations, additional internal reviews and payment-related checks may be required, which can impact standard processing times and completion of redemption.
Your comments will be shared internally with the relevant team for review.
We understand and respect your feedback regarding how this situation was handled, and we sincerely regret the frustration and inconvenience caused.
Thank you for taking the time to share your experience.
Account restricted after large redemption
This social casino is making me wait a very long time for my payout after I paid $900* on sales they had the other day. I emailed them multiple times and I always get a generic response that they're getting things sorted out. They don't mind taking my money in seconds but when it comes to paying me, they're making me wait. Unacceptable.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Clapd,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Svar fra Spindoo
Hi Lora,
Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us!
We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.
Thank you once again!
Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via email or through our 'Live Chat' facility. We are more than willing to respond to you with any inquiries you may have.
Svar fra Spindoo
Hi Yanelis,
Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us!
We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.
Thank you once again!
Should you have any other questions or concerns, please don't hesitate to contact our Customer Support Team via email or through our 'Live Chat' facility. We are more than willing to respond to you with any inquiries you may have.
Svar fra Spindoo
Hi Nicholas,
Thanks for taking the time to share your feedback with us.
Your input is important to us, and it helps us understand where we can improve. We’re always working to make things better, and your comments are a valuable part of that process.
We appreciate your support and hope to have the opportunity to provide you with a better experience in the future.
Redemtion
I had a similar experience recently when my redemption was restricted but I just received an approval email so this is definitely not a scam! Im sure they just had a kink in the system. Thanks Spindoo!
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Michael,
Thank you for taking the time to leave your review and for sharing your recent experience. We truly appreciate your feedback and your kind words.
We’re glad to hear that your redemption was approved and we’re sorry for any confusion or frustration caused by the restriction. We’re grateful that you understood it was likely just a temporary issue. Your trust and patience mean a lot to us.
Thanks again for supporting Spindoo. We’re happy we could make things right for you!
Tournament spins not accurate
I was participating in the flip to win tournament this afternoon. The majority of my spins registered correctly but the first very large portion of my gameplay which was definitely in a Three Oaks game under that category did not register at all. I'm not talking about number of spins to get to the next round. They didn't register at all
8. mai 2026
Svar fra Spindoo
Hi Chelsea,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your flip to win tournament. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Please be informed that we have sent you an email explaining why the game was not counted toward the promotion. We kindly ask that you review it at your earliest convenience and respond to the email so we can work together to resolve the matter.
We appreciate your patience and understanding.
Like the games offers were fantastic
Like the games offers were fantastic. First payout within 1 day. Second payout been almost seven days and still not processing... Today is fifth business day. We shall see, be back in touch.I am hearing people with the same problem are just getting paid,and offered 111sc..Question now is where is mine?
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Dave,
We completely understand how stressful and disappointing it can feel to be left waiting, and we truly appreciate your patience and kindness despite the delay.
Please know that our team is working very hard behind the scenes to look into your case and to get everything resolved as quickly as possible.
We’re doing our very best to provide you with a clear and complete answer just as soon as we can, because your experience matters deeply to us.
Thank you for your patience and understanding.
Stay away
Like many others, Spindoo has restricted my account and has not paid out my redemption submitted on 5/2. Support respones are generic and canned. If this isn't resolved within the next few days, I will be taking further action.
8. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Chan,
Thank you for sharing your feedback with us. We completely understand that it can be very frustrating to wait for a while, especially when it comes to the redemption requests.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern.
Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Svar fra Spindoo
Hi Greg,
Thank you so much for sharing your positive feedback with us, we truly appreciate it.
We're happy to hear that you enjoy our website and hope to see you get very lucky with us!
If you have any questions, please feel free to contact us anytime - we are here to help!
They restricted my account after making…
They restricted my account after making a redeem and are holding my funds with no clear answer on when I will receive them.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Robert,
Thank you for sharing your feedback with us. We completely understand that it can be very frustrating to wait for a while, especially when it comes to the redemption requests.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern.
Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
My account was restricted while…
My account was restricted while attempting to redeem, and so far I have not received any meaningful explanation or timeline for resolution. Support responses have mostly been generic boilerplate messages like “we understand your concern” and “we are doing our best,” without actually addressing the issue.
What concerns me even more is that after looking online, I found many other users reporting very similar experiences. I’m still hoping this gets resolved, but the lack of communication and transparency has been frustrating.
If support provides a real update or resolves the redemption issue, I will update this review accordingly.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Kyle,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Bought a few deals that showed up in my…
Bought a few deals that showed up in my store and won quite a bit. I submitted a redeem and now they have locked my account and are refusing to pay out.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Nicholas,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Svar fra Spindoo
Hello Nerely,
Thank you so much for your wonderful review!
We’re delighted to hear that your experience has been amazing. It truly means a lot to us to know you’re enjoying the platform.
We appreciate your support and hope you continue having lots of fun and great moments with us. Best of luck and thank you for being part of our community!
Stay away from this site!
Stay away from this site! I bought $900 worth of promotional packs here. Played through it all on slot games and now they have restricted my account and are refusing to pay me my winnings! I’ve reached out to support and they keep telling me they have an internal issue, but nothing has been done to unrestrict my account or pay what they owe me. It’s been over a week with no response from their customer service team. Do not play here!!
7. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Erik,
We understand how frustrating and concerning this situation must feel. Please rest assured that all necessary measures are being taken to review cases as quickly and carefully as possible.
We kindly recommend contacting us directly via email so we can review your account and redemption status in more detail and provide the appropriate assistance specific to your case.
We appreciate your patience and the opportunity to look into this further.
Absolutely loved it 2.50 free sc and…
Absolutely loved it 2.50 free sc and won $114.00 on second spin 😍🤑
30. april 2026
Svar fra Spindoo
Hi there!
Thank you so much for sharing your positive feedback, we truly appreciate it!
We are happy to hear about your experience and hope to see you get very lucky often with us.
If you have any questions or concerns, please feel free to contact us anytime - we are here to help!
Honestly one the best casino I’ve played !!!
Honestly one the best casino I’ve played. I like to play awhile before I give a review just to see if you can keep having fun after your first redemption. I’ve learned over many years of playing online casinofrom day 1 that there all not the same. I know when I buy sweep stake coins that I’m probably not going to win every time. It’s more about the fun of the games and not just getting wipe out after a 100 dollar deposit. I’ve gave other casino I’ve played online bad reviews for just that. This is really fun for the money. Recently I paid 20 and within 2 hours cashed out 1100. Just a fun casino to play at.
24. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi James,
Thank you so much for taking the time to share your positive feedback, we truly appreciate it.
We're genuinely happy to hear about your experience and hope to see you get very lucky often!
If you have any questions, please feel free to contact us anytime - we are here to help!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.