Redemption speed was awesome. But they lack some of the most popular gaming providers for that they do not receive at 5 star. Solid site still just basically only play slotmill and bgaming if you wann... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I love playing at Spindoo. They have a great selection of games and sometimes they do really good packages to purchase. I had trouble with my redemption from 6-17 so I cancelled it, played and won tri... Vis mer
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Horrible site! Customer service is terrible here, my redemption keeps getting denied and they dont even notify me about it. I have to keep checking the spindoo site myself to see that the redemption g... Vis mer
Selskapet har svart
Absolutely love Spindoo! It was quick and easy getting registered, they have a lot of my favorite games. And redemptions are usually within a day. One of my most favorite sites. Thank you Spindoo f... Vis mer
Selskapet har svart
4,1
Bra
774 anmeldelser
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I have played here for over 6 months
I have played here for over 6 months. I rarely have won anything past my purchase. They now have restricted my account for no reason at all. I even played $75 past my playthrough where I could have redeemed and had more when or if I ever get paid. I don’t buy every promo package so they can’t go there. I lose every time I’ve played but twice I believe. Other people have been paid on line and I’ve seen the proof. Since 5/2/26 I’ve been waiting with no answer to why they have done this to everyone. I would have never joined here knowing how this site is and suddenly does this to everyone single person that redeemed this weekend. I hope your company realizes that every package that’s in the store can be purchased which yall sent to our personal accounts. I’m signed up at every legit sweepstake site there is and have receipts, emails, redemptions from all with never ever having any sort of this issue. I truly think this was a tactic cause this sites leaving or they won’t to keep people like me with 5 kids money, place their redemptions on hold and restrict their accounts, all because they sent packages to our accounts. Any time I have purchased a weekend package, they alwauys send emails telling me to purchase the remainder of the packages everyday til Monday. Y’all did this to thousands of people from what it states on every social platform. Pay me please because your not just gonna withhold my money when I haven’t violated any terms and conditions. Also this site should not be allowed to copy B2 sites exact lay out of their site, and act like this and restrict everyone. Like I said, never had an issue until they wanted to make an issue. Your company sent out the packages not us.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Nicholas,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Restricted account after trying to withdraw
On May 1st, Spindoo offered a deal to customers. By May 2nd, the accounts of those who purchased the deal had been restricted. Since then, support has gone silent and no redemption requests have been honored.
2. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Corey,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Fraud just like everyone ekse is…
Fraud just like everyone ekse is saying. Don’t deposit they will restrict your account and not pay
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Avery,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Restricted account and not paying out.
I accepted some of the offers they had in the store on May 1st. I played through the entire amount, and the amount I had leftover became redeemable. My redemption still hasn't been processed My account is also restricted. I havent had an issue until now. I deposited and redeemed in the same manner i always have. Usually spindoo paid out in a timely manner, now it seems that they are trying not to pay out. When contacting customer support they just respond with a copy and paste response. If they end up processing my redemption, I will update my feedback.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Clayton,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
After buy their promotions
After buy their promotions, and make some earnings Spindoo will restrict your account and freeze your money!, as 5/6/26 my money is frozen and I will need to involve BBB aid this company try to robe my hard earn money
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Antonio,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
STEER CLEAR. Took away ability to redeem on May 1st for no reason
Used to love Spindoo but they just restricted redemptions on May 1st. I have never used an online sweeps site that has done this and not offered an explanation. steer clear
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Schmuel,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Stolen Money
They are currently holding my money hostage, and have blocked any further attempts to redeem the money played on the site by putting my account under review, and by stating that they are "reviewing the process with their payment provider" for the redeem.
All I did was buy their deal and play it on slots, and now they won't redeem it. Very suspicious and leaves an ill taste in my mouth.
EDIT: They've now completely canceled my redeem and by doing so removed over 1300 dollars from my account with 0 notice or email over it. Completely unprofessional and this site needs to be shut down honestly. Anybody writing a 5 star review at this point is a paid actor with 0 doubt in my mind.
EDIT2: Ah of course they sent this out as an email after the debacle yesterday.
"Following an internal review, the affected pending prize redemption amounts, related FREE Sweepstakes Coins and gameplay activity connected to those offers were reversed in accordance with our Sweepstakes Rules and platform policies."
Basically - We gave out too good of a deal, players won too much, therefore we are reversing this entire thing. Also going by how another review said they paid out players that LOST money on this, then Spindoo basically cheated the players in every possible way, as they won money off the losers and reversed on all the winners.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Mike,
We’re truly sorry to hear about your experience and understand how frustrating and upsetting this situation has been for you.
We sincerely apologize for the concerns caused by the account review, redemption cancellation, and the communication surrounding the recent promotional activity. We understand how disappointing it can feel when there are unexpected changes affecting account balances and pending redemptions.
Please note that certain promotions, gameplay activity, and redemption requests may be subject to internal review in accordance with our Sweepstakes Rules, platform policies, and security procedures. When adjustments or reversals occur following these reviews, affected players are notified accordingly by email.
We understand your feedback and appreciate you taking the time to share your concerns. If you would like additional clarification regarding your specific case, we kindly recommend continuing communication directly with our Support Team so the relevant team can further review your account details.
Thank you for your patience and feedback.
I really loved this casino
I really loved this casino. Customer service was great, love the games, and payout was paid within 1 day. So for me this is a win win.
4. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Shannon!
Thank you so much for your wonderful review!
We’re thrilled to hear that you’re enjoying the games, our customer service, and the fast payouts. It’s great to know your experience has been a win-win!
We truly appreciate your support and look forward to continuing to provide you with a fun and smooth gaming experience. Best of luck in your future sessions!
Very good the game are good and are easy
6. mai 2026
Svar fra Spindoo
Hello Jeymy,
Thank you so much for your kind words!
We’re really glad to hear that you’re enjoying the games and finding them easy to play. Providing a fun and smooth experience for our players is always our goal.
We truly appreciate your support and hope you continue having a great time—best of luck in your games!
Scam site
To Whom It May Concern at Spindoo,
I am writing to formally demand the immediate unrestriction of my account and the processing of my pending Sweeps Coins (SC) redemption. Your platform is currently in direct violation of its own Terms and Conditions, and I expect this matter to be resolved without further delay.
Here are the facts:
1. MY ACCOUNT HAS BEEN UNLAWFULLY RESTRICTED
My account currently holds SC 738.66 in redeemable Sweeps Coins. When I attempted to redeem these winnings, I was met with the error message: "Oops your account is currently restricted." No prior notice, explanation, or justification was provided for this restriction. I have done nothing to violate your terms, and this restriction is preventing me from accessing funds I have legitimately earned.
2. YOU ARE IN BREACH OF YOUR OWN TERMS AND CONDITIONS
Per Section 6.8 of your Terms, you are required to process prize redemption requests once every forty-eight (48) hours as soon as practicable. Restricting my account without cause directly prevents this from occurring, placing you in clear breach of this provision.
Additionally, per Section 6.9, redemptions are to be processed within ten (10) days into the nominated payment mechanism. The clock is ticking, and your account restriction is preventing this timeline from even beginning.
3. MY REDEMPTION AMOUNT IS WELL WITHIN ALLOWABLE LIMITS
As a resident of Florida, I am aware that Section 6.11 of your Terms caps redemptions at USD $5,000 per spin or play round. My current SC balance of 738.66 falls well within all applicable limits, meaning there is no legitimate basis under your own Terms to withhold or delay my redemption.
I am formally demanding the following actions be taken within 48 hours of receiving this email:
• Immediate removal of the restriction on my account
• Immediate initiation of processing for my SC 738.66 redemption
• Written confirmation of both actions
If I do not receive a satisfactory response and resolution within 48 hours, I will have no choice but to escalate this matter, including filing complaints with the appropriate consumer protection authorities and leaving detailed public reviews documenting Spindoo's failure to honor its own Terms and Conditions.
I expect this to be treated with the urgency it deserves.
6. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Daniel,
Thank you for your detailed feedback, and we’re truly sorry for the frustration and concern this situation has caused.
We understand how important this matter is to you. Please rest assured that your case is currently under review by the relevant team. Account restrictions and redemption requests may require additional verification checks to ensure compliance and security, which can sometimes impact processing times.
As previously advised, we kindly ask you to contact us directly via email so we can review your case in detail and provide you with the most accurate assistance.
Rest assured, as soon as there is any update, you will be notified.
We appreciate your patience and understanding while we work to resolve this as quickly as possible.
They made a boo-boo and are doing damage control
Spindoo gave a big sale last Friday and I can imagine a LOT of people cashed out on them. For reference, it was if you deposited $900 you received around $1,400 - $1,500. That's a TON of bonus money. They're restricting accounts for no apparent reason and many are reporting no funds being paid.
Listen, if you're going to have a big sale - you better be prepared for everyone to come out of the woodwork and cash in on it.
This is why social casinos will eventually die out. No problem taking your money but refuse to pay when you win. They're not the only ones, either. MoonSpin is guilty of it too. No wonder there are so many class action lawsuits taking place and a bunch of states outright banning sweeps casinos. I'd take precaution if you're thinking about playing on here.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Bob,
Thank you for taking the time to share your feedback.
We’re sorry to hear about your experience and understand how this situation may feel concerning. During high-demand periods, such as large promotions or sales events, there can be an increase in activity across the platform. This may result in additional verification checks and slightly longer processing times as we ensure everything is handled securely and in line with our policies.
Please note that any account restrictions or delays are not applied without reason. They are part of our standard procedures to protect both our players and the platform. All redemptions are processed following successful verification, and we are committed to handling each case as quickly and fairly as possible.
If you or anyone experiencing this would like us to take a closer look at a specific case, we strongly encourage reaching out to our support team directly so we can provide more detailed assistance.
We appreciate your patience and the opportunity to address your concerns.
Account is flagged as restricted for no…
Account is flagged as restricted for no reason and there is no live support that can help me with my issue, whenever I send a support ticket it says not received. I have over $5000 locked in the account and no way to get ahold of support
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Zachary,
Thank you for your feedback, and we’re very sorry to hear about your experience.
We understand how concerning it can be to see your account restricted and to feel like you’re unable to reach support. Please rest assured that your case will be reviewed by the relevant team.
Regarding your redemption, all requests go through a verification and security review process. While many are completed within 48 hours, the timeframe can vary depending on the checks required.
You will be notified via email as soon as there is any update on your case. In the meantime, we truly appreciate your patience and understanding.
Signed up for them sometime last year but..
Signed up for them sometime last year. Never had an issue. But then two days ago in put in a redemption. I logged back in just now to check on my redemption, but when I clicked the Redeem button it popped up a message saying my account is restricted!
I have no idea what's going on. No clue if I'll get my money that they owe me. To restrict my account like that without any explanation is absolute BS!
Beware!
EDIT: Spindoo's generic response is absolute useless!
2nd EDIT: Spindoo, you can take a deeper look into my account WITHOUT me contacting you through email. Like many others, I purchased the discounted packages you offered few days ago. I played many games, got lucky and came out ahead and put in a redeem only for you guys to restrict my account. There's nothing to talk about. You just need to lift the restrictions and give me my redemption!
EDIT: its May 8th and I'm still waiting on my money. I was never given an explanation as to why they restricted my account nor do I have a clue if I'll ever see a penny of my money. Steer clear from these crooks!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hi Silvia,
Thank you for writing us a review for Spindoo.
I understand that you have concerns with regard to your redemption. I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.
Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.
We appreciate your patience and understanding.
Winning on this game is like pulling…
Winning on this game is like pulling teeth! My experience!!
9. april 2026
Svar fra Spindoo
Hi there,
Thank you for sharing your experience with us. We’re sorry to hear that your time with the game has felt frustrating, and we truly appreciate you taking the time to leave your feedback.
We understand how important it is for gameplay to feel enjoyable and rewarding, and we hope to see you get very lucky soon.
We hope your future sessions feel more enjoyable.
Svar fra Spindoo
Hello Juan,
Thank you so much for your kind words and for being such a valuable player!
We’re thrilled to hear that you’re enjoying your experience with us and having a great time on the platform. Creating a fun, smooth, and entertaining environment for our players is exactly what we aim for, so it’s great to know we’re hitting the mark.
We truly appreciate your support and hope you continue to enjoy everything we have to offer. Wishing you the very best of luck, may your next spins be even more exciting!
Svar fra Spindoo
Hi Pawl,
Thank you so much for sharing your positive feedback, we genuinely appreciate it!
We’re always working to create the best possible experience for our users, and feedback like yours reassures us that we’re on the right track.
Thanks again for being part of our community, we’re glad to have you with us!
Svar fra Spindoo
Hi Robert,
Thank you for taking the time to share your feedback and for being part of our community, we truly value your input.
We’re sorry to hear you’re disappointed with your recent experience, and we understand how frustrating it can feel when luck doesn’t go your way.
Please know that our games operate as intended with fair, random outcomes verified by independent testing.
That said, we genuinely hope to see you get very lucky with us soon!
If you have any questions or concerns, please feel free to contact us anytime - we are here to help!
Svar fra Spindoo
Hi Brittney,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you’re enjoying the value, customer service, and discounts, it means a lot to us. Providing a great overall experience is exactly what we strive for, and it’s great to know we’re hitting the mark.
We truly appreciate your support and hope you continue to have an amazing time with us!
Asked to verify address so I send a…
Asked to verify address so I send a verizon bill but they want one from this month so I go to upload it and I can’t even upload anythIng. I’m so tired of the bs with these sweepstake casinos I’ll never play again
29. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Spindoo
Hello Mike,
Thank you for sharing your experience, we’re sorry to hear about the frustration this has caused.
We kindly ask you to contact us directly via email so we can take a closer look at your case and assist you further.
We appreciate your patience and look forward to resolving this for you as soon as possible.
CUSTOMER SERVICE
1. april 2026
Svar fra Spindoo
Hello Samantha,
Thank you for taking the time to share your feedback with us!
We truly appreciate you rating our customer service, as it helps us understand where we’re doing well and where we can improve. At Spindoo, we’re always striving to provide the best possible experience for our players, and your input plays an important role in that process.
If there’s anything specific you feel we could do better, we’d be more than happy to hear your thoughts. Your feedback helps us grow and continue improving our service.
Thank you again for your support!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.